The items in Ubuy are mostly unique and can't be found in other apps. Delivery time is exactly as it is indicated when ordering.
Company replied
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Review summary
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What people talk about most
Based on these reviews
delivered as committed
Company replied
Recently I purchased my makeup products from ubuy and it was great experience also the delivery took 2 weeks which is not bad at all considering I ordered from US to Qatar no issues what so ever,alth... See more
Company replied
Neatly packaged, delivered on time (sometimes even earlier). Only issue is delivery guy comes to my house without a head notice. I’d appreciate making this initiative.
Company replied
Company details
Written by the company
Ubuy is Qatar's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Qatar. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in Qatar. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Qatar
Contact info
5th Floor, Muntazah Commercial Centre, Hiteen Street, Muntazah, , Doha , Qatar
- +974 40197701
- info@ubuy.com
- ubuy.qa
4.2
Great
641 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great app
Great app, but unfortunately delivery costs much. It provides rare products; however the delivery costs a bargain.
15 March 2026
Unprompted review
Reply from Ubuy Qatar
Hello Sayed Saidy,
Thank you for your feedback! We're glad to hear you like the app and appreciate the availability of rare products.
We understand your concern regarding delivery costs. Since we source products globally, shipping charges can sometimes be higher due to logistics and customs. We’re continuously working to optimize this for a better experience.
We truly appreciate your support and hope to serve you again!
Best Regards
Team Ubuy
Late packages with express shipping
Package was very very late even with express delivery which was expensive
4 February 2026
Unprompted review
Reply from Ubuy Qatar
Hello Abdulrahman
Thank you for your order and for bringing this to our attention. We are very sorry that the delivery was significantly delayed.
We rely on our suppliers to get the items to us quickly, and in this case, that process took longer than anticipated. While our team has been in communication regarding this delay, we understand that it doesn't change the fact that your experience was unsatisfactory.
We appreciate your patience and will use your feedback to review our processes with this supplier.
Warm regards,
Team Ubuy!
Reply from Ubuy Qatar
Hello hamza alfares,
Thank you for your kind feedback!
We’re glad to hear that you appreciated our timely delivery and transparent updates throughout your order journey. Providing a smooth and reliable shopping experience is always our priority.
We look forward to serving you again soon!
Best Regards,
Team Ubuy
Great experience
Was looking for chromatography filters and managed to find them and receive them in a short period of time. Great experience
29 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello Dhoha
Thank you so much for taking the time to share your excellent experience with Ubuy Qatar. We are thrilled to hear that you were able to find the chromatography filters you needed and that our service met your expectations for speed and efficiency.
Providing a reliable and fast solution for specialized items is our goal, and your feedback confirms we're on the right track. We truly appreciate your business and look forward to serving you again in the future.
Warm regards,
Team Ubuy!
Reply from Ubuy Qatar
Hi Krishna Prasad,
Thank you for your great feedback! 😊 We’re happy to know you found our services excellent, quick, and reliable. Providing a smooth and accommodating experience is always our priority at Ubuy.
We truly appreciate your support and look forward to assisting you again soon!
Warm regards,
Team Ubuy
I received the product I wanted and the…
I received the product I wanted and the packaging was excellent, but the problem I'm facing is the delayed delivery and the website doesn't support Arabic.
8 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello Samah A.M.I
Thank you for taking the time to share your feedback and for your positive comments about the product and packaging.
We appreciate you highlighting the areas where we can improve. Regarding the language, we would like to mention that Arabic language support is available for Ubuy Qatar. You can switch the website language to Arabic using the language change option, usually found in the website header .
We also sincerely apologize for the delayed delivery you experienced. Our delivery timelines depend significantly on how quickly our international suppliers can prepare and ship the item. While we always strive to expedite the process once we receive the item, any delays at the supplier's end can impact the overall delivery timeframe. We are continuously working with our partners to improve this process.
Thank you again for your valuable input. We hope to serve you better in the future.
Warm regards,
Team Ubuy!
Purchased item received but didnt work
I received the purchased item, however the remote control didn't work.
I don't know whether I can return it with free shipping cost or not.
23 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello Mustafa Ahmed
Thank you for your feedback, and we sincerely apologize that the remote control was not working.
We’ve searched our records but couldn’t locate details associated with your reviewer name. To help us resolve this promptly, kindly email info@ubuy.com with your order details, a screenshot of this review, and a summary of your concerns.
We truly value your feedback and are committed to ensuring your satisfaction. Thank you for your patience and cooperation. We look forward to making this right.
Warm regards,
Team Ubuy!
Good and affortable products and fast…
Good and affortable products and fast delivery, so we are satisfied.
11 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello Sunmin Fullerton
Thank you so much for this wonderful feedback! It's great to know that our commitment to providing quality products at affordable prices with speedy delivery is hitting the mark. We appreciate you choosing Ubuy and can't wait to help with your next order!
Best regards,
Team Ubuy!
Reply from Ubuy Qatar
Hello Dev
Thank you for your fantastic 5-star rating! We are so pleased to know you had a great experience with Ubuy.
Your positive feedback is a wonderful encouragement to our entire team. We strive to provide excellent service and are thrilled that we met your expectations.
We appreciate your support and look forward to serving you again soon.
Best regards,
Team Ubuy!
The product was delivered in great condition and matched the description.
The product was delivered in great condition and matched the description. Will recommend U buy.
3 December 2025
Unprompted review
Reply from Ubuy Qatar
Dear Arun
Thank you so much for your excellent feedback! We are delighted to hear that your product arrived in great condition and perfectly matched its description. Providing accurate listings and careful delivery is always our goal.
It means the world to us that you would recommend Ubuy. We truly appreciate your trust and support.
We look forward to serving you again soon!
Warm regards,
Team Ubuy!
Product was delivered
Product was delivered, as described and packaged well.
14 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello Alun,
Thank you for taking the time to share your feedback! We’re glad to hear that your product was delivered as described and was well packaged. Your satisfaction means a lot to us.
Best regards,
Team Ubuy
Review
Received items were as requested, delivery was timely and professional. Will see if they actually work as advertised (plant growth).
4 December 2025
Unprompted review
Reply from Ubuy Qatar
Hello
Thank you so much for taking the time to share your fantastic 5-star experience with Ubuy Qatar! We are thrilled to hear that you received your items as requested and that the delivery was both timely and professional.
It's wonderful to know that the service met your expectations. We truly hope that the products work perfectly for your plant growth needs and deliver the results you're looking for. Please don't hesitate to reach out if you have any questions while testing them out.
We are grateful for your trust and look forward to serving you again soon!
Warm regards,
The Ubuy Qatar Team
Reply from Ubuy Qatar
Hello Sam,
Thank you for your feedback! We're happy to know your order was delivered quickly and arrived well packed.
We appreciate your support and hope to serve you again soon.
Best Regards,
Team Ubuy
Scam scam scam
16 November 2025
Unprompted review
Reply from Ubuy Qatar
Dear Nina
Thank you for your feedback. We are genuinely sorry to hear about your experience, and we understand the frustration that has led to your comment.
Ubuy is a legitimate global e-commerce platform, and we take allegations like this very seriously. We are committed to resolving this matter for you.
To properly investigate and address your specific concerns, we urgently request that you contact our customer support team directly at info@ubuy.com with your order number and details of the issue. A dedicated agent will personally look into your case and work towards a resolution.
We value every customer and hope to have the opportunity to correct this situation.
Warm regards,
Team Ubuy!
makeup products
Recently I purchased my makeup products from ubuy and it was great experience also the delivery took 2 weeks which is not bad at all considering I ordered from US to Qatar no issues what so ever,although the shipping and taxes fees could have been a little affordable.
Still I will still give it a 5 stars
29 October 2025
Unprompted review
Reply from Ubuy Qatar
Hi, thank you for the amazing 5-star feedback! We're so happy to hear that your entire experience from ordering to delivery was smooth and met your expectations. We know that a two-week wait can feel long, and we're grateful for your understanding of the international shipping process.
We also want to thank you for your suggestion about the shipping and tax fees. We hear you and are constantly striving to improve our cost structures to provide even better value.
Your support and kind words motivate us immensely. We can't wait to help you with your next order!
Best regards,
Team Ubuy!
Delay
i purchased an item that got stuck more than 2 weeks for missing documentations required for export this should have being mentioned during purchase i would then have decided whether to wait or not
14 October 2025
Unprompted review
Reply from Ubuy Qatar
Dear Suzy ghader
Thank you for your feedback, and please accept our sincerest apologies for the significant delay and frustration you have experienced with your recent order.
We understand your expectation that any potential documentation requirements should be clearly communicated at the point of purchase. We are genuinely sorry that this was not your experience.
While our shipping policy does state that the courier company handles customs clearance and that customers may need to provide documents when requested by authorities, we recognise that we can do more to highlight this information proactively during the checkout process. Your feedback is invaluable, and we will immediately review how we can make these potential requirements more prominent to ensure future customers are fully informed. Regarding your specific order, tracking number 34899749345 confirms it was successfully delivered.
We value you as a customer and hope to have the opportunity to restore your faith in Ubuy.
Warm regards,
Team Ubuy!
Received part in proper packaging and…
Received part in proper packaging and in good condition.
21 September 2025
Unprompted review
Reply from Ubuy Qatar
Hello Sp,
Thank you for your feedback! We’re glad to hear that your order arrived in proper packaging and in good condition. Your satisfaction is important to us.
Best Regards,
Team Ubuy
Delivery time was great.
9 October 2025
Unprompted review
Reply from Ubuy Qatar
Hello Dwight,
Thank you for your feedback! We’re happy to know that your order was delivered on time. Your satisfaction is very important to us.
Best Regards,
Team Ubuy
Reply from Ubuy Qatar
Hello Niraj Dubey,
Thank you for your kind words! We’re glad to hear that you find our service trustworthy and of high quality. Your feedback encourages us to continue providing the best experience to our customers.
Best Regards,
Team Ubuy
Delivery
Finally, a nice interface online shop with decent delivery, love it!
4 October 2025
Unprompted review
Reply from Ubuy Qatar
Hello Muhanned Yaseen Fakhoury,
Thank you for your feedback! We’re delighted to hear that you enjoyed our online interface and found our delivery service satisfactory. Your kind words motivate us to keep improving our customer experience.
Best Regards,
Team Ubuy
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