UCR Consultants Reviews

409

•

4.6

Electric utility company

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Many people appreciate the efficient and straightforward service, often highlighting the ease of the process and clear information received. Reviewers frequently mention securing great deals and competitive prices, leading to significant savings on their energy accounts. The customer service is often described as exceptional, with agents providing informative discussions, clear communication, and quick responses to enquiries. Consumers value having a named contact who is always responsive, proactive in managing their accounts, and goes above and beyond to assist them.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the efficiency and helpfulness... See more

Customer service

People report positive experiences with customer service, highlighting the politeness, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they secured great deals... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as very good,... See more

Reviews shaping this summary

I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more

Company replied

We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more

Company replied

What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more

Company replied

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more

Company replied

Company details

#14 of 30 best companies in Electric utility company

Written by the company

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology

Contact info

40 Regent Road, LE1 6YJ, Leicester, United Kingdom
0116 326 0188
info@ucrconsultants.co.uk
ucrconsultants.co.uk

4.6

Excellent

409 reviews

5-star

4-star

3-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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All reviews

(409)

74 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Oct 11, 2024

5 + stars

5 + stars
Jessica was extremely efficient and helpful
couldn't have asked for better.

11 October 2024

Reply from UCR Consultants

Oct 11, 2024

Thank you for your 5 star review, we will pass your feedback.

Best wishes from the UCR team!

Oct 11, 2024

SAVING HARD EARNED CASH

You made is so much easier.

4 October 2024

Reply from UCR Consultants

Oct 11, 2024

Thank you for your 5 star review.

Best wishes from the UCR team!

Oct 10, 2024

So very very helpful…polite and…

So very very helpful…polite and friendly. Wouldn’t hesitate to contact again.

10 October 2024

Unprompted review

Reply from UCR Consultants

Oct 11, 2024

Thanks for leaving us a five star review! We like to help business do there best by doing our best.

Oct 9, 2024

Do not believe a word these people say. Be very careful.

This company initially said that they were British Gas. I knew they weren't. I told them that I wasn't interested in their business, but they still sent quotes with a form to sign. I found the person on the phone aggressive and unwilling to take no for an answer. Be very careful.

9 October 2024

Unprompted review

Reply from UCR Consultants

Oct 16, 2024

We have requested information which we have not had back, all we can assume is this is not a genuine customer.

Best wishes from the UCR team

Oct 4, 2024

5 Star service always

Dipti has been our consultant for a few years now & always a pleasure to deal with.

4 October 2024

Reply from UCR Consultants

Oct 10, 2024

Thanks for leaving us a five star review and pleased that Dee has always helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Sep 20, 2024

Polite and competent shopped around to…

Polite and competent shopped around to get best deal, and good feedback

13 September 2024

Reply from UCR Consultants

Sep 20, 2024

Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.

Best wishes from the UCR team

Sep 20, 2024

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