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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and precise fit. Many consumers also highlight the competitive pricing and the ease of finding what they need on the website. The ordering process is frequently described as straightforward, and the delivery service is often commended for its speed and efficiency, with parts arriving quickly and as expected. However, some customers also noted issues with incorrect parts being shipped, even after providing correct part numbers, leading to delays and frustration. A few other people also felt that the quality of some products was poor, describing them as thin, cheap, or having manufacturing defects.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are satisfied with the quality, noting that... See more

Delivery service

Consumers generally report positive experiences with delivery services. Many reviewers praise the fast and... See more

Order

People report positive experiences with order. Many customers praise the fast shipping and quick delivery,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Price

Clients share positive opinions on price. Customers consistently find the pricing competitive and fair for... See more

Based on these reviews

Rated 5 out of 5 stars

because I have trouble with other companies trying new blades with my Columbia 50 inch mower – I contacted Scott for more information. We had a cap full conversations and I ordered your blades. Perfec... See more

Company replied

Rated 5 out of 5 stars

Every aspect and step with order to delivery had no hold up. When product arrived it has been well packaged, good quality, and fit was perfect.

Company replied

Rated 5 out of 5 stars

Belt arrived on time. It’s a direct replacement for my part number. Looks and feels like any other high-quality belt I’ve used before. No issues during the first few runs on the back field. Price is c... See more

Company replied

Rated 5 out of 5 stars

Ordered a set of replacement blades for my 48 inch deck. They arrived balanced and ready to install, though the edge wasn`t razor shard - I usually give them a quick pass with a grinder anyway. The st... See more

Company replied


Company details

  1. Lawn Mower Shop

Written by the company

For those who care about their equipment. We understand your dedication to maintaining your equipment, which is why we provide top-notch parts designed to endure the test of time. When you choose us, you'll receive spare parts that guarantee exceptional durability at competitive pricing. We value each and every client, and our commitment goes beyond just supplying spare parts. With us, you are choosing a partner dedicated to the care of your gardening equipment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Seller must be responsible for the item…

Seller must be responsible for the item until customer receives the order.

7 April 2026
UDC Parts logo

Reply from UDC Parts

Thank you for your feedback — we’re truly sorry to hear about your experience, and we completely understand how frustrating this situation must feel.

According to the carrier’s tracking information, the order was marked as delivered on Thursday, April 9 at 11:05 AM to your front door. While we always take full responsibility for your order on our side, the delivery itself is handled by the shipping carrier, and unfortunately we don’t have direct control over their final delivery process.

That said, we genuinely want to help resolve this for you. In similar cases, packages are sometimes received by a neighbor, household member, or placed in a secure nearby location, so we kindly recommend checking those possibilities as well.

Please know we’re here to support you and will do our best to assist further if needed.

Rated 5 out of 5 stars

Reliable budget replacement that gets the job done

Standard reinforced belt. Fits the bill and fits the machine.
Replaced my snapped drive belt with this one and it’s been holding up fine for the last three mows. No fraying on the edges yet.
Shipping was okay, packaging was secure. Decent alternative to the expensive brand name parts

13 April 2026
Unprompted review
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Super fast service and outstanding…

Super fast service and outstanding price. Very pleased.

5 April 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Belt arrived on time

Belt arrived on time. It’s a direct replacement for my part number. Looks and feels like any other high-quality belt I’ve used before. No issues during the first few runs on the back field. Price is competitive and the website is easy to use for finding what you need

7 April 2026
Unprompted review
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Good price

Good price . Fast shipping with updates on my order status.

31 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Ordered a set of replacement blades for…

Ordered a set of replacement blades for my 48 inch deck. They arrived balanced and ready to install, though the edge wasn`t razor shard - I usually give them a quick pass with a grinder anyway. The steel thickness is consistent with the stock blades. Installed them in about 20 minutes and the vibration levels are normal. Shipping took about 4 business days to get to my door. It`s a fair price for the quality you`re getting. Will probably order again when these wear down

7 April 2026
Unprompted review
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Deck belt for zero turn mower

Part was as described. Delivered in timely manner. Price was great.

30 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Same quality as mower store at a…

Same quality as mower store at a affordable price.
Thank you. 😊

23 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Part came as described

Part came as described. Helpful staff and knowledgeable of their parts. Delivery was on time , pleasure to deal with this company. Highly recommended!

14 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Had parts i needed

Had parts i needed, good price ,quality. Awesome delivery time.

13 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Quick shipping.

Quick shipping.

11 March 2026
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Rrexeived the best well made gasket todayeceived my gasket today

Received my gasket today. It's very well made. The customer service rep was so helpful in helping me order what I needed for my 42 inch riding husker lawnmower. Ordered another belt I needed to to

16 February 2026
UDC Parts logo

Reply from UDC Parts

Thank you for choosing UDC Parts and for your kind feedback!

We’re glad to hear you’re happy with the gasket and that our team could assist you in finding the right parts. We truly appreciate your continued support and your additional order!

Rated 5 out of 5 stars

Scott @customer service answers all questions

because I have trouble with other companies trying new blades with my Columbia 50 inch mower – I contacted Scott for more information. We had a cap full conversations and I ordered your blades. Perfect fit. I'll get a chance to use them in a few months. Scott was knowledgeable, patient, and answered one of my questions to make me feel confident to order your blades. Much appreciated.

15 February 2026
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Every aspect and step with order to…

Every aspect and step with order to delivery had no hold up. When product arrived it has been well packaged, good quality, and fit was perfect.

1 February 2026
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Easy as pie

Right parts right price fast delivery

28 January 2026
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Good Service

Very good customer service.

14 December 2025
UDC Parts logo

Reply from UDC Parts

Hello!

We are very sorry to hear about your disappointment and sincerely apologize for the inconvenience caused by the poor quality and missing loop.

We will be happy to replace the item free of charge.
Please be so kind as to contact us at support@udcparts.com, and our support team will assist you right away.

Thank you for bringing this to our attention, and we appreciate your understanding.

Kind regards,

Rated 5 out of 5 stars

Good product

Good product, price and quick delivery.

11 December 2025
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Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Fast service

Fast service. Good communication.

6 December 2025
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

UDC had the part on hand and shipped it…pronto.

UDC had the part on hand and shipped it to a delivery company, who in turned had my belt in my hands what seemed like 30-some hours. Well done !

4 November 2025
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

Rated 5 out of 5 stars

Price and shipping and the fit of the…

Price and shipping and the fit of the belt went nicely

3 November 2025
UDC Parts logo

Reply from UDC Parts

Thank you so much for sharing your feedback! We’re always here to help with any questions about your order or our products. Best regards, UDC Parts

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