UDental Pro® | Official  Reviews 

318
•
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought the udentalpro online and my bank account was deducted for $59 on Thursday 25 JAN 24 1826HR. Since then I have not heard at all from the company. At least there should be an acknowledgemen... See more

Company replied

Rated 1 out of 5 stars

Dont waste ur money on this u might as well put some toothpaste in your mouth swish it about and spit it out trust me a wastevof £50 oh and once u av tried and u realise it does nothing they will not... See more

Rated 4 out of 5 stars

Ordering was easy, the item arrived very quickly and was well packaged. Unfortunately the instructions were rather sketchy and I needed to request further details. However my email request was answer... See more

Company details

  1. Health and beauty shop

Written by the company

UDental Pro is a company specialising in the design and sale of products for oral and dental health. We offer innovative and effective products to improve our customers' daily lives.


Contact info

3.5

Average

TrustScore 3.5 out of 5

318 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(318)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When I first seen it I was a little…

When I first seen it I was a little sceptic as would most people.
But I decided to give it a go and I was very surprised at the outcome.
And would recommend anyone to give it a go.

11 December 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear R. Frisby,

Thank you for taking the leap and giving our product a try! We understand that skepticism is natural, and we appreciate your openness to trying something new.

We're thrilled to hear that you were pleasantly surprised by the outcome. Your recommendation means a lot to us, and we're grateful for your positive feedback.

If you have any specific insights or suggestions based on your experience, we'd love to hear them. Our goal is to continually improve and provide the best possible products for our customers.

Once again, thank you for choosing UdentalPro! If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,

Rated 1 out of 5 stars

Multiple Transactions Attempted (Scam?)

I just made a purchase when I am alerted by my bank that multiple transactions has been attempted.

I am not sure if it's a scam but I wonder why there are multiple transaction attempts

9 December 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official


Dear Chia Toi,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you may have experienced. We take matters of security very seriously, and we are committed to resolving this issue promptly.

Upon verification, we can confirm that there is only one purchase associated with your account, totaling $59. We have also sent you the tracking number for your recent order via email today.

We understand your concern about multiple transaction attempts, and we share your commitment to ensuring the security of your account. To investigate this matter further, we recommend taking the following steps:

Contact Your Bank: Reach out to your bank immediately to report the multiple transaction attempts and seek clarification on the alerts you received. They can provide valuable insights into the origin of these attempts.

Review Your Account: Please carefully review your account statements to ensure that there are no unauthorized transactions. If you identify any discrepancies, inform your bank promptly.

Secure Your Account: Change your password and enable any additional security measures provided by our platform to enhance the protection of your account.

We take the security of our customers' information seriously and assure you that we are actively investigating this matter. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team at contact@udentalpro.com

Thank you for your understanding and cooperation.

Best regards,

Rated 4 out of 5 stars

delivery is smooth and the packaging is…

delivery is smooth and the packaging is of very good quality. What is missing is a description regarding the functions and how to clean etc. one has to find the information by themselves on line.

3 December 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Roger,

We hope this message finds you well and smiling! 😊 Thank you so much for taking the time to share your positive experience with the delivery and packaging of our Udental Pro. We're thrilled to hear that everything went smoothly, and the quality of the packaging met your expectations.

Your feedback is incredibly valuable to us, and we appreciate your honesty in pointing out areas where we can improve. We apologize for any inconvenience caused by the lack of detailed information about the functions and maintenance of Udental Pro in the packaging.

Rest assured, we have taken your feedback to heart and are already working on addressing this issue. We understand the importance of providing comprehensive information to our customers, and we are committed to making the necessary improvements.

In the meantime, if you have any specific questions or need assistance with the functions or cleaning of your Udental Pro, please don't hesitate to reach out to our customer support team. We're here to help and ensure that you get the most out of your purchase.

Once again, thank you for choosing Udental Pro, and we look forward to serving you even better in the future. Your satisfaction is our priority!

Warm regards,

Rated 5 out of 5 stars

Very quick and prompt delivery

3 December 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Ali,

We greatly appreciate your kind words about the quick and prompt delivery of your order. Your satisfaction is our top priority, and we are delighted to hear that our efforts to ensure swift delivery have met your expectations.

At Udental Pro, we strive to provide a seamless and efficient shopping experience, and your positive feedback reinforces our commitment to delivering excellent service. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.

Once again, thank you for choosing us, and we look forward to serving you in the future. If there's anything you need, don't hesitate to reach out—we're here for you!

Best regards,

Rated 5 out of 5 stars

It’s an amazing invention and a small investment for a great result

I have just used for a week and can see the difference already. I feel my teeth are cleaner and my fresh breath last for hours!
Thank you for inventing this amazing machine.

3 December 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Asad,

Thank you so much for taking the time to share your wonderful experience with our product! We're absolutely thrilled to hear that after just one week of use, you're already noticing a difference. It's fantastic that you feel your teeth are cleaner, and the lasting fresh breath is a fantastic result.

Your words truly motivate and inspire us. We're passionate about creating products that make a positive impact on our customers' lives, and your feedback is a testament to that mission.

If you ever have any questions, need further assistance, or want to share more about your experience, feel free to reach out. We're here for you!

Once again, thank you for choosing our product and for your kind words. Here's to many more weeks of a healthy and fresh smile!

Best regards,

Rated 4 out of 5 stars

Delivery was smooth

Delivery was smooth, fast and buying online was safe and secure too

16 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Feyl,

We're absolutely delighted to hear about your positive experience with our Udental Pro product! Thank you for taking the time to share your feedback.

We're thrilled that the delivery process was smooth and fast, ensuring that you received your Udental Pro in a timely manner. Additionally, we're pleased to know that your online shopping experience with us was both safe and secure. Ensuring a secure and convenient online purchasing process is a top priority for us, and it's fantastic to hear that it met your expectations.

Your satisfaction is our motivation, and we're grateful for your trust in our product and services. If you ever have further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure your continued satisfaction.

Once again, thank you for choosing Udental Pro. Here's to a brighter and healthier smile!

Best regards,

Rated 5 out of 5 stars

Early days yet but in three days I can…

Early days yet but in three days I can see and feel 5he difference thank you.

30 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Bryan,

Thank you so much for sharing your positive experience with UdentalPro! We're thrilled to hear that you're already noticing a difference in just three days. Your satisfaction is our top priority, and we're delighted that our product is making a positive impact on your dental care routine.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in UdentalPro, and we're here to ensure your continued satisfaction.

Thank you once again, and here's to more positive results on your dental journey!

Best regards,

Rated 5 out of 5 stars

I have been using Udental pro for two…

I have been using Udental pro for two weeks now. This unit is safe and pleasant when place into mouth. There are 3 different modes to operate on. But l wonder do l need any kind of cleaning gel to squeeze into the grooves before placing them on mouth??

14 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Han Cann,

Thank you so much for reaching out and sharing your experience with Udental Pro! We're delighted to hear that you find the unit safe and pleasant during use. Your feedback is important to us.

Regarding your question about cleaning gel, Udental Pro is designed to be used with the need for additional cleaning gel. The three different modes are intended to provide a comprehensive cleaning experience on their own.

We're here to ensure you have the best experience with Udental Pro, so if you have any more questions or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is our priority, and we appreciate your trust in our product.

Best regards,

Alexander
Udental Pro Team

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use — mouth feels fresh & clean

27 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Patricia,

Thank you so much for sharing your positive experience with Udental Pro! We're thrilled to hear that it's meeting your expectations.

If you ever have any questions, suggestions, or if there's anything else we can assist you with, feel free to reach out.

Your satisfaction is our top priority, and we appreciate your support.

Rated 5 out of 5 stars

Although I wouldn't give it 100% lm …

Although I wouldn't give it 100% lm more than happy with the way it has cleaned the colour of my teeth from a dark yellow to a light yellow in a matter of 4 week usage
There is no doubt that you still have to use a tooth brush to clean your palate and tongue my ratings would be a 75 %

27 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Robert,

Thank you for sharing your experience with us! We're delighted to hear that our product has made a noticeable difference in the color of your teeth within just four weeks of use.

We appreciate your honest feedback about the palate and tongue cleaning aspect, and we'll certainly take that into consideration for future improvements.

If you ever have more feedback or questions, feel free to reach out. We're here to help and appreciate your support

Rated 5 out of 5 stars

Simple to use

Simple to use, quick and effective.

17 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Thank you so much for your kind words! We're thrilled to hear that you find our product simple to use, quick, and effective. Your satisfaction is our top priority, and we're here to assist you whenever you need. If you have any more feedback or questions, feel free to reach out. We appreciate your support!

Rated 5 out of 5 stars

The dental pro is very good

The dental pro is very good, exactly as described. I had occasion to contact the company as I had not received any documentation from them. They sorted everything out for me in a professional manner and the dental pro arrived the very next day. I recommend this seller and will certainly be looking for them to provide me with any future dental needs.

23 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Jeanne,

We're delighted to hear that you are satisfied with your Udental Pro and appreciate your taking the time to share your positive experience with us. Your feedback is invaluable, and it motivates us to continue providing exceptional products and service.

We're glad we could address your concerns regarding the documentation promptly and in a professional manner. Customer satisfaction is our top priority, and we're thrilled to have met your expectations. It's fantastic to know that your Udental Pro arrived promptly the next day.

We truly appreciate your recommendation and the trust you've placed in us. Should you have any future dental needs or any questions, please don't hesitate to reach out. We are always here to assist you.

Thank you again for choosing us, and we look forward to serving you in the future.

Best regards,

Rated 5 out of 5 stars

Helpful and very lovely.

3 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Prudence,

Thank you so much for your kind words! We're thrilled to hear that you found Udental Pro helpful and lovely. Your satisfaction is our ultimate goal, and we appreciate your positive feedback.

If you ever have more feedback to share or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our products.

Thanks again for choosing Udental Pro!

Best regards,

Rated 4 out of 5 stars

Good product and decent price

I was fairly happy with my purchase.

20 October 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Ronnie,

Thank you for your feedback! We're pleased to hear that you were fairly happy with your purchase. Customer satisfaction is our top priority, and we appreciate your support.

If there's anything specific you enjoyed about your purchase or if you have any suggestions for improvement, we'd love to hear more. Our aim is to continually enhance our products and services to meet your expectations.

If you have any questions or if there's anything else we can assist you with, feel free to reach out. We're here to help.

Thank you again for choosing us!

Best regards,

Rated 3 out of 5 stars

A product that need still to be tested

The delivery was quick and as described in the ad (5 stars).
The informations are scarse and not sufficient to understand the benefits of using UDental in place of the common toothbrush. (2 stars)
The modes are 3 and not 4 as stated in the infos. The first mode is... silent (1 star)
It's missing a box, a container or any kind of tools where to place the rubber UDental in between uses. (perhaps was not thought or left out in purpose not to effect price. But it would be a great customer service.... 2 stars).
As the effectiveness I have to use it for at least a month, and not few days as I'm doing, to see and check if what they promised in the ad is true or not. (Stars not available).
At the end of the day: it's an unusual product that needs to be tested, for me, and that could have a lot of improvement if more information where included and if the modes where in effect 4 and not 3.
For all of the above I can give, by now, 3 stars

20 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Walter,

Thank you for taking the time to share your detailed feedback on your UDentalPro experience. We truly appreciate your honesty and value your insights. Here are our responses to your points:

Delivery: We're glad to hear that the delivery was quick and met your expectations. Your satisfaction is important to us.

Information: We understand your concern regarding the information provided. We apologize for any confusion and will review and enhance our product descriptions to provide clearer details about the benefits of UDental.

Modes: We apologize for the oversight in the information about the modes. Your feedback is noted, and we'll ensure accurate information in our product descriptions moving forward.

Container: We appreciate your suggestion regarding a container or box for the rubber UDental. Your feedback is valuable, and we'll explore options to enhance our customer experience in this regard.

Effectiveness: We understand that testing the product for a more extended period is necessary. Your feedback after a month of usage would be valuable, and we look forward to hearing more about your experience.

Your feedback is crucial for our continuous improvement, and we're committed to addressing your concerns. If you have further questions or need assistance, please don't hesitate to reach out to our customer service at contact@udentalpro.com

Thank you for choosing UDentalPro, and we appreciate your understanding as we work to enhance our product and customer experience.

Best regards,

Rated 5 out of 5 stars

Quick and honest delivery..

Quick and honest delivery... i had my doubts that all would be delivered intact!

16 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official


Dear Birgitt,

Thank you for sharing your positive experience! We're delighted to hear that you received a quick and honest delivery, and we understand that receiving items intact is crucial.

Your satisfaction is our priority, and we appreciate your trust in our service. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out.

Thank you for choosing us, and we look forward to serving you again!

Best regards,

Rated 5 out of 5 stars

Love my new toothbrush

Love my new toothbrush, it does what it promised

5 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Petra,

We're thrilled to hear that you love your new toothbrush and that it's delivering on its promises! Your satisfaction is our utmost priority, and we're delighted to have met your expectations.

If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing our product, and we appreciate your support!

Best regards

Rated 5 out of 5 stars

Not used yet as bought for Christmas…

Not used yet as bought for Christmas presents but expecting good results

20 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Suzanne,

Thank you for choosing UdentalPro as Christmas presents! We're excited for the recipients to experience the benefits. If you or the gift recipients have any questions or need assistance once they start using our product, feel free to reach out. We're here to help.

Wishing you and your loved ones a joyful holiday season and great results with UdentalPro!

Best regards,

Rated 4 out of 5 stars

Update of UdentalPro product review

I had made a review that I was dissatisfied with UdentalPro delivery of the product. They responded immediately to my concern and shipped the right product to me. I received and am impressed at the integrity they maintained. Thank you UdentalPro!

I have used this product twice. It is good, but I am unsure if I am using it the right way.
*A user guide would have proved to be beneficial.
*Also, unsure of the size of the mouthpiece if it is able to reach the last of the molars.

15 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Thank you for taking the time to update your review, and we appreciate your kind words about our responsiveness and commitment to resolving your concern. We're pleased to hear that you received the right product and are impressed with the integrity we maintain at UdentalPro. Your satisfaction is our top priority.

Regarding your usage concerns, we understand the importance of clarity and guidance. We have sent a digital copy of the user guide to your email address. Please check your inbox, and if you don't find it, kindly review your spam or junk folder.

Additionally, to address your concern about the mouthpiece size, we recommend ensuring that the mouthpiece is securely placed, and if you have any further questions or need assistance, please feel free to contact our customer service team . They will be happy to assist you and provide any necessary information.

We appreciate your feedback, and thank you for choosing UdentalPro. If there's anything else we can do to enhance your experience, please let us know.

Best regards,

Rated 5 out of 5 stars

Good device for lazy people

Timely delivery. Good pricing

19 November 2023
Unprompted review
UDental Pro® | Official  logo

Reply from UDental Pro® | Official

Dear Leo,

Thank you for your feedback! We're delighted to hear that you experienced timely delivery and found our pricing favorable. Your satisfaction is important to us, and we appreciate you choosing our product.

If you have any further comments, questions, or if there's anything else we can assist you with, feel free to reach out. We value your support and look forward to serving you again in the future.

Best regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look