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Udora Reviews 415

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... See more

Company replied

Rated 4 out of 5 stars

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

Company replied

Rated 4 out of 5 stars

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... See more

Company replied

Rated 5 out of 5 stars

I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before

Company replied

Company details

  1. Flower Delivery
  2. Bakery
  3. Flower market
  4. Gift shop
  5. Online marketplace
  6. Pastry shop

Written by the company

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Contact info

3.9

Great

TrustScore 4 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love it

Very helpful team there
And the Bouquet was gorgeous 😍
Thank you guys 😊

6 February 2026
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Reply from Udora

Thank you for your feedback and trust 😉 Your Flowwow

Rated 5 out of 5 stars

Best experience ever

Best experience ever
Delievery was so fast, they shared the flowers photo with me first to confirm before delievery

5 February 2026
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Reply from Udora

Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow

Rated 3 out of 5 stars

expectation versus reality

expectation versus reality. look at the picture you propose online ( bigger pink roses, fresh and in the picture it shows more than 30 pieces which is misleading) and the real one dried and very tiny narrow roses. super tiny and not fresh. at least keep fresh pictures.

4 February 2026
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Reply from Udora

We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve, please, email your order number and a screenshot of this review to feedback@flowwow.com. Yours, Flowwow

Rated 1 out of 5 stars

That was awful!!

That was awful!!! You couldn’t manage to deliver at the right time!! And you left the flowers near the door!! That’s really insane!!! Never ever again I will use your shop again!!!! Thats awful service!!

4 February 2026
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Reply from Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. To track the progress of your dispute, please send an email to feedback@flowwow.com with your order number included. Truly yours, Flowwow

Rated 5 out of 5 stars

Excellent service!

Excellent service!

4 February 2026
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Reply from Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Rated 5 out of 5 stars

Excellant

Order and quick

27 January 2026
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Reply from Udora

Your high rating means a lot to us 💝 Flowwow team

Rated 4 out of 5 stars

Beautiful

Beautiful, fresh flowers delivered on time, making our Eid celebration even more special.

31 January 2026
Unprompted review
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Reply from Udora

Thanks for your rating! We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team

Rated 5 out of 5 stars

Matches the picture

Matches the picture an a good price

23 January 2026
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Reply from Udora

Thank you for your feedback 🎀 Happy you enjoyed our quality! We strive to make every order a 10 out of 10 experience. Your Flowwow team

Rated 5 out of 5 stars

Thanks

Well prepared roses and thank you

1 February 2026
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Reply from Udora

Thanks for your feedback! We're happy you enjoyed the bouquet and the work of our sellers. Keep an eye out for new offerings 😊 Flowwow team

Rated 4 out of 5 stars

Very impressed with the quality

Very impressed with the quality, speed of delivery, and overall experience.

30 January 2026
Unprompted review
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Reply from Udora

Thanks for your rating! We're always striving to improve – would you mind letting us know how to make your experience even better? We're dedicated to being your go-to gifting service. Flowwow team

Rated 5 out of 5 stars

I ordered 3 small but they gave me…

I ordered 3 small but they gave me largerones on price of small . Outstanding work the roses were perfect.

30 January 2026
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Reply from Udora

Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow

Rated 5 out of 5 stars

Timely delivery

Timely delivery
And super fresh flowers!!

30 January 2026
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Reply from Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Rated 1 out of 5 stars

Very bad and very small it’s not 100…

Very bad and very small it’s not 100 and it’s not big it’s look cheap

30 January 2026
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Reply from Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Rated 1 out of 5 stars

It’s was bad it’s not on time and this…

It’s was bad it’s not on time and this second time and they usually send the flowers very late until 11 or 12 night the reciver they didn’t received the order and they keep calling them without respect the time

29 January 2026
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Reply from Udora

Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team

Rated 5 out of 5 stars

Beautiful fresh flowers

Beautiful fresh flowers arrived on time. Got the flowers for the memory of my mums life as it was her anniversary and they even printed my message on the card in the same colours as the flowers. Lovely and very good value for money defiantly would use the company again very impressed.

29 January 2026
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Reply from Udora

Thank you for your feedback and trust 😉 Your Flowwow

Rated 5 out of 5 stars

Top Notch💯

I ordered this bouquet for my sister’s bday. She’s so happy and like the flower arrangement!💓 thank you guys! You’re the best!

29 January 2026
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Reply from Udora

Thank you for your rating! We strive to ensure that you receive excellent service and can please your loved ones. Flowwow team

Rated 5 out of 5 stars

Very good deal for Dubai

While a couple of hours late, the quality for the price paid made up for it

16 January 2026
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Reply from Udora

hank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

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