UENI Reviews 8,543

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding website design and setup. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with customer service, mentioning that their guarantee was misleading or that the process to communicate via email for website changes was clunky and inefficient. A few people also reported problems with domain transfers and losing emails.

What people talk about most

Website

Consumers find the website creation process to be a positive experience. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism.... See more

Service

Customers had positive experiences with service. Many reviewers found the service simple, comprehensive, and... See more

User experience

Reviewers consistently report positive feedback about user experience. Customers highlight that the platform... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a experience Using UENI made website design simple and stress-free. It’s fast to set up, mobile-friendly, and professional without needing tech skills. Everything is structured to help your busin... See more

Company replied

Rated 5 out of 5 stars

My experience so far has been above anything I could have imagined. Elizabeth and her team really went above and beyond to take my ideas and incorporate them into the site. The initial presentation by... See more

Company replied

Rated 5 out of 5 stars

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential custom... See more

Company replied

Rated 5 out of 5 stars

UENI has been providing exceptional service from the moment I purchased the website development service. Everyone I have encountered thus far, has been extremely present and ready to help me. Thr... See more

Company replied


Company details

  1. #9 of 16 best companies in Website designer
  2. #31 of 120 best companies in Business-to-Business service
  3. #17 of 129 best companies in Software company

About UENI

Written by the company


Generate more sales, bookings, and leads with a powerful website that reflects the best of your brand.

UENI gives small businesses and independent professionals a chance to reach a broader audience and increase sales by building their new website for them without the need to settle for expensive agencies or complicated DIY web design builders. 

For a small monthly fee we deliver:

  • Professional website done in one week
  • Integrated online store and booking system
  • Custom domain & email
  • Easy-to-use website editor
  • 1:1 Zoom launch call and ongoing support on live chat 


Learn more



About us 

UENI is a tech company founded in 2014 with the goal to fill the gap for millions of local service businesses that are not yet online.

Our mission is to give small service-sector businesses access to the customer base now captured by larger businesses who have the time, knowledge, and resources to attract customers online.

We provide a quick, easy, low-cost solution to help small businesses create a strong online presence. 

Each website is optimized to be clean, load fast, and rank high in search engine results.

Every month we create thousands of websites for small businesses in the US and Europe, and we are just getting started! 


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

7 May 2026
UENI logo

Reply from UENI

Hi Michael!

Thanks for taking the time to leave a review! We are glad to hear that you enjoy our service. Do not hesitate to reach out should you have any requests.

All the best,
The UENI team

Rated 5 out of 5 stars

Helpful

Very please happy they are great

4 May 2026
UENI logo

Reply from UENI

Hello!

Thanks for taking the time to leave a review! We are very pleased to hear that you are happy with our services.

All the best,
The UENI team

Rated 5 out of 5 stars

Thank you again for taking the time to…

Thank you again for taking the time to speak with me today. I appreciate the information and guidance regarding my website project for Mount Em Movers. I’m looking forward to seeing the progress and working together to build a professional site that represents my business well.

I’ll complete the feedback survey shortly. Thanks again for your help and support.

Best,
Bertony Gelin

6 May 2026
UENI logo

Reply from UENI

Hi Bertony!

Thanks for taking the time to leave a review! It was a pleasure speaking with you, and we look forward to building a professional site for Mount Em Movers.

All the best,
The UENI team

Rated 4 out of 5 stars

I have just started my business and so…

I have just started my business and so far am off to a good start. The help I gotten was nice and helpful.

29 April 2026
UENI logo

Reply from UENI

Hi Tanjon!

Thanks for taking the time to leave a review! We are happy to be a part of your new business journey and glad you're off to a good start.

All the best,
The UENI team

Rated 5 out of 5 stars

Customer service is great

Customer service is great. Immediate service

6 May 2026
UENI logo

Reply from UENI

Hello!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with the speed of our customer service.

All the best,
The UENI team

Rated 4 out of 5 stars

I am definitely NOT tech savvy when it…

I am definitely NOT tech savvy when it comes to building/integrating a website so I am impressed with all you are doing to help me. Plus it looks great so far!
I may need more help but Erin gave me a checklist so I will keep going!

6 May 2026
UENI logo

Reply from UENI

Hi Gayle!

Thanks for taking the time to leave a review! We are happy to hear that you are finding our support helpful and that you're off to a great start with your checklist.

All the best,
The UENI team

Rated 5 out of 5 stars

My ueni team was awesome

My ueni team was awesome they were quick with everything. I never have to wait long for any updates that I suggested. I highly recommend them especially if you need someone to move very quickly with setting you up for success.

6 May 2026
UENI logo

Reply from UENI

Hi Doreen!

Thanks for taking the time to leave a review! We are so glad our team was able to move quickly to help set you up for success.

All the best,
The UENI team

Rated 5 out of 5 stars

The process so far has been…exciting

The process so far has been exceptional. The website is much more detailed than I expected. The writeups and descriptions are informative and contain everything we want to convey to potential customers. UENI has done most of the work that I thought I would need to do myself so that is a great time-saver. Their approach is so efficient and easy - very effective but no pressure. I would highly recommend UENI.

29 April 2026
UENI logo

Reply from UENI

Hi Alan!

Thanks for taking the time to leave a review! We are thrilled to hear that you are enjoying the level of detail and efficiency our team provides.

All the best,
The UENI team

Rated 5 out of 5 stars

Great to work with

just beginning the process and so far they have made everything very simple

6 May 2026
UENI logo

Reply from UENI

Hi Michael!

Thanks for taking the time to leave a review! We are happy to hear that the beginning of the process has been simple for you.

All the best,
The UENI team

Rated 5 out of 5 stars

The team have been really helpful…

The team have been really helpful throughout my journey. Haven't always been able to accommodate me but they've done their best

6 May 2026
UENI logo

Reply from UENI

Hi Anne!

Thanks for taking the time to leave a review! We are glad to hear that you've felt supported by our team throughout your journey.

All the best,
The UENI team

Rated 5 out of 5 stars

Ease of use and setup

Ease of use and setup. A little slower than advertised but great match for a small company.

6 May 2026
UENI logo

Reply from UENI

Hi James!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

My issues were addressed and resolved…

My issues were addressed and resolved in a timely manner. Great customer service!!

6 May 2026
UENI logo

Reply from UENI

Hi Wanda!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

Rafael was very patient and…

Rafael was very patient and understanding of my lack of knowledge in setting up site. Easy to work with understanding the Wix and willingness to make changes needed. Good start!

6 May 2026
UENI logo

Reply from UENI

Hi Walter!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

The UENI employee (Erion) was very…

The UENI employee (Erion) was very helpful and knowledgeable about setting up my website.

5 May 2026
UENI logo

Reply from UENI

Hi Linda!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

I really like my new website

I really like my new website. Awesome sauce
Excellent customer service too
Egan

3 May 2026
UENI logo

Reply from UENI

Hi Mary!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

👍thank you so much

👍thank you so much

28 April 2026
UENI logo

Reply from UENI

Hi there!

Thanks for taking the time to leave a review! We are glad to hear that you are happy with your website.

All the best,
The UENI team.

Rated 5 out of 5 stars

Customer service is always great.

Customer service is always great.
They pay attention to the details and everything I need.
Thank you

5 May 2026
UENI logo

Reply from UENI

Hi Veronica!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!

All the best,
The UENI team.

Rated 5 out of 5 stars

The most premier website offer I have…

The most premier website offer I have been able to use!

4 May 2026
UENI logo

Reply from UENI

Hi there!

Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come!

All the best,
The UENI team.

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