Easy ordering process, quick delivery & as stated. Very good order progress update status information provided. Well packaged for shipping. Great range of products & good that it's all natural without... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought as a gift for a friend - it arrived quickly and well packaged. It included additional instructions and some useful bits like wax and sandpaper, as well as a note explaining that any parts that... See more
Company replied
Love this company, my teenage daughter loves the 3D puzzles and putting them together, it gives her hours of fun and a sense of achievement when finished. She is now onto her 4th one! The puzzles ar... See more
Company replied
Have bought 2 of their brilliant models so far and would definitely recommend. Their customer service is exceptional. I enquired about a product that was out of stock and got an immediate reply. They... See more
Company replied
Company details
Written by the company
The history of the Ukrainian brand UGEARS began in 2014 with the desire of a dedicated technical designer Denis Okhrimenko to rediscover the possibilities of conventional mechanics to the world. Then the brand just began to develop, and the first kits Denis Packed at home, right on his knees. This was followed by the opening of an online store and brand promotion in social networks. The turning point was the conquest of the crowdfunding platform Kickstarter. There 3D puzzles sparked furious excitement, having collected $400 thousand instead of the requested $20 thousand. Now UGEARS known around the world. Unique 3D puzzles are very popular on 5 continents and mainly in Japan. Now we are glad to offer you construction kits and 3D puzzles which work on the principles of classical mechanics. No modeling fan will pass by. Each UGEARS model embodies the spirit and ideals of steampunk. Open design allows you to reveal the secret of a unique mechanical device.
Contact info
Pairc Na Ri, H65 A240, Athenry, Ireland
- +353 851101167
- support@ugears.ie
- ugears.ie
4.9
Excellent
395 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My vessel runs steadily
My vessel runs steadily. I've been longing for it for a long period. And it takes me 11 happy hours to complete. If i am rich, definately will buy more!
5 July 2021
Reply from Ugears Ireland
Thank you Ran. We do hope you get rich soon.
I was delighted with the model
I was delighted with the model. It was delivered in just three days . The instructions were a bit vague in parts but the YouTube video filled in those parts which were unclear . All in all I really enjoyed putting the Roadster together . I was really pleased with the finished model , I might try the Grand Prix car next .
2 July 2021
Reply from Ugears Ireland
Thanks Patrick! Well done for putting the Roadster together. It’s not one of our easiest kits, but definitely one of the most satisfying to assemble.
Reply from Ugears Ireland
Thank you for your excellent review. We are happy you liked putting it together.
Excellent service got 2 kits for my…
Excellent service got 2 kits for my husbands Birthday very quickly and without any delays.
21 June 2021
Reply from Ugears Ireland
Thank you for choosing Ugears as the supplier of your husband’s birthday gifts! Hope he enjoys building the kits.
Steampunk clock
Really enjoyed building the clock. Very sturdy wood for the cogs, turning the assembly into a lovely model.
20 June 2021
Reply from Ugears Ireland
Thanks, Michael. We are glad all went well with your clock.
Very quick delivery and lovely product
Very quick delivery and lovely product. Only quibble is that some of the parts are a little fragile. Yep I broke a couple of bits but nothing that a little bit of super glue won't fix!
7 June 2021
Reply from Ugears Ireland
Thank you for the time to leave a review. If you ever break any parts again, we have a free part replacement policy. It takes a while, but is a great service to use!
Very efficient service
Very efficient service. I received what I had ordered in perfect condition within 2 days of ordering.
24 May 2021
Reply from Ugears Ireland
Thanks for your review! We are pleased you are happy with our service!
5 Stars for the prompt delivery but as…
5 Stars for the prompt delivery but as it is a gift to be given soon I cannot comment on the contents.
19 May 2021
Reply from Ugears Ireland
Thanks for your time to leave the review and for choosing an Ugears model as a present, Ann! Hopefully the recipient will enjoy their gift.
Bought the Tractor and Trailer for my…
Bought the Tractor and Trailer for my dad for his birthday to say he was delighted would be an understatement, Very happy with my purchase
18 May 2021
Reply from Ugears Ireland
That’s brilliant! It really delights us when we make other people happy with our models! We are so glad your dad enjoyed his Tractor and Trailer!
Excellent service and product.
17 May 2021
Reply from Ugears Ireland
Thanks a lot for your business and your review, Josephine!
Amazing quick delivery
Amazing quick delivery, thoughtfully packaged, and has all the bits required included. Couldn't as for better.
13 May 2021
Reply from Ugears Ireland
Thank you Sean! We are glad you enjoyed the service and the product.
Brilliant sets, great fun
I've lost count of how many of these sets I've bought for my husband. He absolutely loves them. The attention to detail and quality is outstanding and they look brilliant when they're finished.
12 May 2021
Reply from Ugears Ireland
Thank you so much again for your repeat business, Mary and for a great review. We are happy your husband enjoys our models.
Very happy with my purchase
Very happy with my purchase Andy son loved it . Quick delivery and good staff. When I put a note in that I needed the item as a gift within a couple of days if possible they messaged me . Definitely shop with them again
19 April 2021
Reply from Ugears Ireland
Thank you so much for your kind words, Eileen!
Reply from Ugears Ireland
Thanks Matteo! Monowheel is a lot of fun! Have a smooth assembly and enjoy your new model!
Reply from Ugears Ireland
Thank you for the recommendation and a great review, Kelly!
My grandchildren assembled these…
My grandchildren assembled these products. And enjoyed the experience.
13 April 2021
Reply from Ugears Ireland
That’s wonderful! Thanks a lot for the review!
It was a gift and arrived promptly
It was a gift and arrived promptly. There was an issue with the construction(non product related!) but Ugears explained the fix via email and we now have a beautiful carousel
3 April 2021
Reply from Ugears Ireland
Thanks Gary! We are pleased to hear you are happy with the product and the service!
Reply from Ugears Ireland
Thanks Reilly! Welcome to the wonderful world of Ugears! We are looking forward to your repeat business!
I find these models are of excellent…
I find these models are of excellent quality and quite challenging would recommend highly
29 March 2021
Reply from Ugears Ireland
Thank you for you great review, Philip!
Highly recommended 😁 Prompt …
Highly recommended 😁 Prompt delivery,( its a bonus that ugears carry stock in ireland) and really good quality puzzles. The YouTube videos are a great help
29 March 2021
Reply from Ugears Ireland
Thank you Joan! We are glad your experience with Ugears Ireland was a smooth one!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.