The product is great, the service is non existent. After receiving my last order in December, a few cans had some issues. After letting customer service know they were actually great and sent out an e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limit... See more
I love the soda flavors. These keep me hydrated and from drinking actual soda. Delivery is fast and the packaging is fun. I've ordered multiple times now and plan to continue to be a costumer! I can't... See more
My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month.... See more
Company details
Written by the company
sup, we're ugly - the refreshingly honest flavored sparkling water with no sugars, no sweeteners and no calories. beyond quenching your thirst, we celebrate the real, the raw, the imperfect - the ugly truth.
Contact info
#405, 144 North 7th St. , 11211, New York , United States
- hello@uglydrinks.com
- uglydrinks.com
People also looked at
you guys took the sparkling unflavored…
you guys took the sparkling unflavored water off the site
Not a fan of the new energy flavors
The new energy flavors, especially mountain ugly, really taste like fake sugar to me. I’m not sure why, maybe it’s the ginseng, but I found it to be really difficult to drink and had to cancel my subscription. I preferred the normal simple lemon/lime flavor
Such cool and creative flavors! Great shipping!
I really like the Ugly drinks, we also buy Aha and La Croix at the store, but it's great to get these delivered and the flavors are so unique. I love the Hawaiian punch and I"m also a sucker for the "special" flavors and have to try them all. We really enjoyed the Ginger Ale (hope it becomes a staple), and the Pumpkin Spice so far. I just ordered a case of "Birthday cake"!
I saw a few reviews on here about poor shipping. I've had the opposite experience: the Ugly boxes are tough and sturdy and I've never had an issue with a single dented can.
It took me a while to get into…
It took me a while to get into seltzers, but Ugly has definitely help me transition almost completely away from drinking soda... Ugly drinks have a clean flavor with no weird after taste you get from some other sparkling waters... 10/10 would recommend
Ginger ale was real bad
Ginger ale was real bad - not good taste at all. Ive liked many of the other flavors but this one - no good. Had a floral kind of taste to it. Did not resemble ginger nor ginger ale.
I love Ugly because they make more…
I love Ugly because they make more exciting flavours for sparkling water.
The process is easy
The process is easy. Better explanations of how the rewards work would be great.
Goodbye Polar, we’re Ugly people now
We love LOVE LOVE Ugly seltzers in our house. I thought it would be impossible to unseat my beloved Polars from the throne but we are officially an Ugly household. Can’t wait for the next special!
I love Uglys
I love Uglys. My kids do too. A++ customer service. Always. Cheaper at CVS.
Shipping is terrible everytime half the…
Shipping is terrible everytime half the cans are busted open or dented so bad.
The drinks are good and fast!
The drinks are good and fast!! love from uk.
Great drinks and excellent customer service
I like ugly drinks and made an order for a multi-pack with them. I had a slight issue with my order and emailed customer services about it. They replied really quickly and sorted out my problem with no issues at all.
Minus Inventory Issues, Fantastic Product and Support Team
A few shipping issues is the only thing keeping this from a 5-star product. A lot of companies are going through a lot right now so I don't want to hold it too much against them specifically. But Ugly Drink's system could do a better job not letting you order things that are out of stock, but other than that the product is fantastic. It has completely replaced my energy drink consumption.
Ordered 3 different flavors, did you forget to add flavor to the Seltzer?
Ordered 3 different flavors. Not sure if it was my shipment, but 3-4 cans in each flavor were crushed and empty. Had ZERO flavor or Dr. Pepper or Cherry Cola. Just plain seltzer
Wasted money for empty spilled cans
The drinks are good though everything I receive them half the can are spilled and empty sadly and I have emailed them several times no reply wasted stolen money for empty cans not a way to run a business will not order again buyer beware
My husband and I are keto
My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month. Definitely recommend, especially if you're keto or watching your calories. Sometimes you need more than water.
I like the flavours and they are not…
I like the flavours and they are not over fizzy for me.
Been buying Ugly for years and they…
Been buying Ugly for years and they never disappoint. Love the packaging and strawberry is the best flavour. It tastes like how a fresh cut strawberry smells. Not too sweet and so refreshing in summer. Started buying by the hundred so I can keep my fridge stocked. Thats when you know you are committed!
Great product
Great product, fits in with my diet & weight loss regime & tastes different to run of the mill colas. I like all the flavours but lemon & lime is probably my favourite.
Mie are delivered on subscription so I don't run out & also don't have to lug them back from the supermarket.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





