The product is great, the service is non existent. After receiving my last order in December, a few cans had some issues. After letting customer service know they were actually great and sent out an e... See more
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See what reviewers are saying
Loved the products and unique flavors like no other seltzer waters out there. Great customer service and fast delivery. Had a subscription for the Dr. Ugly flavor, and regularly purchased their limit... See more
I love the soda flavors. These keep me hydrated and from drinking actual soda. Delivery is fast and the packaging is fun. I've ordered multiple times now and plan to continue to be a costumer! I can't... See more
My husband and I are keto, so UGLY. drinks are perfect for us. Really tasty and refreshing. We've tried cherry, berries, strawberry and lemon and lime.and now order 1 case of each of these each month.... See more
Company details
Written by the company
sup, we're ugly - the refreshingly honest flavored sparkling water with no sugars, no sweeteners and no calories. beyond quenching your thirst, we celebrate the real, the raw, the imperfect - the ugly truth.
Contact info
#405, 144 North 7th St. , 11211, New York , United States
- hello@uglydrinks.com
- uglydrinks.com
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Finally a decent sparkling water
Bought many cases from them, always arrive quickly excellent drink as well
Great flavours
Great flavours. Excellent delivery. Ordered one day & was delivered the next.
I tried this once Randomly at Costco…
I tried this once Randomly at Costco and was hooked, trying to be healthier and cutting down on sugar yet still wanting a refreshing drink, after the first case I was hooked. A great guilt free alternative to fizzy sugary drinks. The down side is once you try it, it’s hard to go back to the old fizzy drinks as they taste far to sweet abs you end up buying case after case. Definitely would recommend them also delivery is quick and service is fab
Good service as usual
Looking forward to tasting the peach drinks, not tried before. I fully expect to enjoy them as I do the others. Think it's only the strawberry ones to go unless you bring a new flavour out.
Good service as usual....only ordered this morning and they will be delivered tomorrow
We love Ugly!!!!
We have a standing order for Ugly drinks. They are pretty healthy, and also quite tasty. If you are used to the strong, chemical taste of many fizzy drinks, you may need a little time to get used to them, but once you have, you will become addicted - but this time to something healthy
Arrived when expected
Arrived when expected. Great service, as usual, and lovely sparkling water.
Good product, too expensive
Delivery prompt and a really good product for those wanting to avoid sugar and sweeteners. Unfortunately the price is far too much to make it a regular purchase. Almost £1 per can of flavoured fizzy water with no shop profit margins to take into account is very high.
Great drinks and service although the…
Great drinks and service although the new flavours Strawberry and Cherry are a big let down in our family compared to the Tropical and Berry they use to provide.
Absolutely love Ugly!
Absolutely love Ugly. Get that satisfying release of fizz without the sugar, it’s all you need! I’m particularly fond of the tropical flavour 🍍
Very refreshing flavours and sugar free
Thirst quenching without all the…
Thirst quenching without all the rubbish in most soft drinks
Can't sign into account
Can't sign into account. Can't reset password. Won't let me cancel my subscription. I've had 3 months of drinks I don't want. Payment taken automatically. I've emailed to say "just stop my subscription" no one replies. I don't know what else I can do. I hate them. Hate them.
Brilliant
The ordering process is very easy & delivery is extremely quick. Never had a problem, product is excellent & I'm one happy customer.
Best ever
I love their energy drinks and their customer service is the best in the business! I would give them a hundred stars if I could. Love UGLY.
Great customer service
I am a monthly subscriber and receive my ugly cans Undamaged and fast. I ordered Dr. Ugly separately and received many damaged cans. I emailed Ugly and they responded a little after 24 hours and are sending me a new ordered. Thank you for your quick service. Great customer service.
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