Uheat - Underfloor Heating Reviews 

For someone like me new to underfloor heating systems, Neil Mason really did take good care of me. After an initial consultation over the phone, I was amazed with Neil's technical knowledge. He drew up an underfloor hearing plan to fit my requirements and compiled a list of of all the items I needed for my system, saving me hours of time doing my own leg work and research. I am very satisfied I received quality branded products at competitive prices - so overall, a fantastic experience!

I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and helpful I felt as though I had made a new friend! Thanks Andy 👍

Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.

Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I wasn’t sure of. Delivery was next day. After sales care was also spot on and any queries were again very promptly dealt with. Would recommend and will definitely use them again

Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them for my next project :)

Fantastic service. Fast responses in email and by telephone. Good prices. look forward to using again.

I contacting U-Heat and chose to purchase a 'diy'kit for my full house. I am only a diy person but managed to install everything, the support I received was top-notch. Jake, was fantastic, he guided me through every step and was always available for any questions. I highly recommend U-Heat to anyone looking for underfloor heating.

There is not a lot of companies now days that pick up a phone straight away and the person on the end actually knows what they are talking about from installation to the correct product

Breath of fresh air honestly. I’m an heating engineer/ plumber/ all round refurb and I have never got this level of personal service .

Good man Andy 👍

Absolutely shocking experience. I ordered a shower tray and returned it unused, unopened, and still in its original packaging after realising it was the wrong size.
Despite this, the company falsely claimed it was returned in a damaged condition. This is completely untrue and feels like a blatant excuse to avoid issuing a refund.
They have refused to return my money, which is unacceptable and highly suspicious behaviour. It genuinely feels like they are taking advantage of customers and hiding behind false claims.
I am now forced to go through my credit card provider to recover my money.
Avoid this company at all costs. I would not trust them with your money.

Andy was informative, helpful and patience throughout the whole process of the purchase. Item was delivered on time and well packed.
It’s nice to come across a company with very good customer service.
Thank you.

I can't say enough good things about U-heat and especially Andy Bayford who I have spoken with a lot. He has gone over and above so many times to help me out I've had two shower trays and 3 underfloor heating systems over a period of a few months and was really not sure what I wanted to order. Andy is always patient, helpful and knowledgable. The level of customer service has been unreal, and I'm very happy with the products as well.

Throughout the process of installing a new heating system in a new build, found the support from Uheat to be very good. Will use a again if the need arises on another project

All arrived well. Communication thorough. Which meant a timely installation as well! Thank you.

I have dealt with Peter and Wojtek for many years... they never disappoint, always happy to help and certainly go above and beyond. special mention to Eddie, always so happy and personable. thank you
Team U-Heat... Jasper

Andy has been absolutely brilliant. I must have been a pain of a customer to deal with, with it taking a long time and many changes (from price checks for affordability, to new plans of property lay out (Reno) and none of it has been too much hassle!
I haven’t laid anything just yet, but the service has been brilliant this far.

Excellent service. The foam board turned up earlier than expected. Will definitely use again.

Excellent product which arrived speedily all in all an excellent company .

Andy Bayford represented Uheat in a professional manner demonstrating patience as our design (which had 5 revisions) moved back and forth, before finally placing the order. A great experience for a first time user. Highly recommended. Dave.

I ordered from a major retailor and noticed my item was sent to a 3rd party for fulfilment, Uheat and wanted to write a positive review as the major company didn't do so great. However Uheat were brilliant, they delivered the item fast and was exactly what I ordered.

Ordered some hard to come by 32mm.Pex to 28Copper Compression Adaptors, the delivery was quick. The items were 100%, included Teflon isolators to prevent contact of Brass and the Aluminium layer in the Pex Pipe