Great customer service, spoke to Andy Bayford, really honest and fair, Nothing was too much trouble. Looking forward to ordering more. Thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dealt with Neil, very helpful and responsive. Drew up plans and quote within a couple of hours. Neil was very patient and answered all the questions I asked promptly and sent pictures of parts that I... See more
I ordered a shower niche through the Wetroom store and was served by Andy Buyford. The product and service were first class, the delivery arrived in 2 days as promised. Andy was so friendly and help... See more
Eddie was super helpful from start to finish, and never pushy for the sale. His guidance and speedy response to my many questions gave me confidence to buy from Uheat :) Will definitely be using them... See more
Company details
Written by the company
Uheat is a trading style of Pedarson Ltd (The Pedarson Group), a family-owned and managed company established in 2003. We specialise in delivering high-quality underfloor heating solutions to homes and businesses across the UK. With over two decades of industry expertise and a range of premium brand partners, our mission remains clear. To provide exceptional customer service and reliable, energy-efficient heating systems. We’re passionate about comfort, innovation, and doing things the right way. Every interaction with our team is built on trust, expert guidance, and a genuine commitment to helping you find the best heating solution for your needs. Whether you're a homeowner, installer, architect, or developer, we are here to support you with expert advice, product guides, installation tips, and everything you need to make underfloor heating simple and effective.
Contact info
Unit 16 Martlesham Creek Ind Est, Sandy Lane, IP12 4SD, Woodbridge, United Kingdom
- 01394 384077
- mail@uheat.co.uk
- www.uheat.co.uk
4.8
Excellent
388 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome Service
Simple process and easy to find what I am looking for at extremely competitive pricing
14 January 2022
5 stars for ease of placing order and…
5 stars for ease of placing order and competitive pricing, hopefully delivery will complete the experience
18 December 2021
My first time on site and very easy to…
My first time on site and very easy to use plus competitive on price also , thanks again
9 December 2021
user friendly website and on line chat…
user friendly website and on line chat service helped me identify exactly what i needed
12 November 2021
Very helpful
Very helpful. Jake and Wojtek identified the replacement parts I needed from digital images I sent them. You cannot beat Uheat for customer service.
18 October 2021
Excellent advice and easy to use website
5 October 2021
good website with lots of information…
good website with lots of information and specifications and easy to order goods
6 September 2021
We have always had a great warmth…
We have always had a great warmth feeling under our feet, after installing Uheat flooring products. Now, we are loooking forward for the latest new installation in our house, when i install it. Thanks for the Jokes as well. Kind regards, Richard at the Wonderful World of Sewing.
31 July 2021
Very helpful although the site shows it…
Very helpful although the site shows it takes Amex payments but in fact it doesn’t but I went in the live chat and this was explained quickly and my order confirmation came through several minutes later
18 March 2021
Bought a 10m2 underwood heating mat…
Bought a 10m2 underfloor heating mat and programmer. Arrived on time and now installed and working well. Did send a silver controller, when I ordered white, but minor issue, not gonna mark down on that !
12 January 2021
first time order
Contacted before ordering to ask a technical question, good information given back. Placed the order product was shipped within the hour can’t really ask for a better service it’s just down to Royal Mail to complete the service level.
11 December 2020
1st Purchase From Uheat
1st time dealing with uheat. I found there service excellent and goods were dispatched speedily. Would use them again.
8 December 2020
We are warm again!
Great company to deal with, had just the parts I required, reasonably priced and in stock!
Delivery was super quick as well
Thank you!
3 November 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.