I tried to reply to feedback on the Davies co. That deal with UIA insurance, claims .but it would not send. However they were excellent an my claim for storm damage was resolved and paid within 2 we... See more
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dissapointed at the above inflation increase tbh also there is no where to complain online seems that like all other companies that repeat customers are screwed over in order to offer go... See more
Company replied
Been with this broker for 9 years, they insured my home through Covea insurance, an awful french mutual insurance company, best avoided, UIA started out as a partner to trade unions, you would have th... See more
I had a leakage in my kitchen due to a stop tap leaking i fixed it, the assessors came out said its a straight forward complaint and would be covered, i installed the floor 18 months ago so damage... See more
Company replied
Company details
Information provided by various external sources
Insurance for trade union members.
Contact info
Kings Court, London Road, SG1 2TP, Stevenage, United Kingdom
- 01438761776
- uia.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We recently had storm Christophe in…
We recently had storm Christophe in Liverpool and the storm damaged my roof ,their was damage to my flashings on the stack and my roof needed a bonding gutter. A roofer came and gave me a quote and I took pictures of the damage that was caused. I made a claim and uia sent a surveyor who tried to claim the damage was exacerbated due to poor workmanship on the roof what a complete joke as my roof is only three years old . Don't use uia as they clearly only want your money and don't want to pay out. A real bad company beware.

Reply from UIA Insurance Ltd
Comprehensive and great value insurance.
Very good value and website easy to use.
New customer
Although I applied on line, i found it really easy and the response was quick. The cover seems to include all our needs to date. Hopefully We will not need to claim but we can only hope that experience will be as easy as applying. Thank you
Returned to UIA after a few years. All sorted on line, very efficient.
Returned to UIA

Reply from UIA Insurance Ltd
Wish I’d read these reviews before I…
Wish I’d read these reviews before I took insurance with them. Had a flood in the house at the end of November and have waited all this time to get driers and dehumidifier in . They arrived this week.Now I keep being drip fed e mails from the loss adjuster as to what quotes are required by the insurance company. Surely at the start they could say “look we require this , this and this. To make matters worse they keep wanting two quotes for everything. I don’t want loads of different people in my house with this COVID thing. I look after my 101 yr old mum so am really worried about all these extra people in the house. I got a restoration company doing the repairs because I thought they would do everything from the damage to full restoration....but this insurance company is putting me and my family at risk by requesting double quotes

Reply from UIA Insurance Ltd
The site was easy to understand and use
Excellent service
Good trlephone service ,good price
Excellent customer service
I moved to UIA just over a year ago. The payments were slightly less than my last provider and they were recommended by my union.
Yesterday I had to make my first claim. Wonderfully professional and friendly on the phone. Since then each email I’ve sent has been responded to very promptly and I’ve already been told my settlement will be with me in 3-5 days.
Dawn handled my case
Thank you UIA.
Excellent service great value for money…
Excellent service great value for money and real easy to set up.
Quick and easy to set up
Quick and easy to set up. Excellent value compared to other providers.
The whole process was easy to complete
The whole process was easy to complete.
There was plenty of information to help me decide what cover was suitable for me.
Many thanks
O e line very easy and helpful
A Little expensive
A Little expensive considering the links to my Union, however quick and easy to arrange
As I only purchased this recently
As I only purchased this recently, I can only make my review based on ease of purchasing the policy, cover of policy and competitive pricing. The whole process is very clear and straight-forward - thank you.
Quick easy process and staff are love
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