Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish truly felt look after and made to feel confident in making my decision to visit Australia it really is a dream come true and I cant thank Olivia Woods, summer, chen and also Tamar... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Very easy and straightforward experience dealing with UIS Australia, couldn’t recommend enough. Big thanks to Olivia Woods who helped me with every question and got back to me very fast making the app... See more
Company replied
Company details
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke to Derrick
Spoke to Derrick, and honestly what a chap. Very knowledgeable, and as we are in the process he is streamlining the entire thing. could recommend them enough!
Cheers Derrick, look forward to chatting to you again!
4 March 2026
Unprompted review
Reply from UIS Australia
Hi Luke,
Thank you so much for your kind words! We’re glad to hear that the support was knowledgeable and helped streamline the process, making your experience smooth and positive.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Jade was extremely helpful and…
Jade was extremely helpful and knowledgeable in regards to my questions. She was very personable as well. It was honestly a pleasure talking with her and as well I was honestly surprised by the call back and appreciated the info and guidance.
3 March 2026
Reply from UIS Australia
Hi Rob,
Thank you so much for your kind words! We’re glad to hear that the support was helpful, knowledgeable, and personable, and that the guidance you received made your experience a positive one.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Ole,
Thank you so much for your kind words! We’re glad to hear that you had a great chat and received helpful guidance throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Conner,
Thank you so much for your kind words! We’re glad to hear that you had an amazing experience with our service.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
I signed up around 9:30 and had a call…
I signed up around 9:30 and had a call back with in the hour. Thank you Tasha for making this decision a lot easier for me
4 March 2026
Reply from UIS Australia
Hi Tia,
Thank you so much for your kind words! We’re glad to hear that you received a prompt call back and that the support made your decision much easier.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Nicholas,
Thank you so much for your kind words! We’re glad to hear that the support was great and that all the information you needed was provided clearly.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The call was efficient
Eduawart, who was on the other end of the phone call, was respectful and answered my questions with understanding.
3 March 2026
Reply from UIS Australia
Hi Peter,
Thank you so much for your kind words! We’re glad to hear that the call was efficient, and that your questions were answered respectfully and with understanding.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Jonathan,
Thank you so much for your kind words! We’re glad to hear that the support was great and helpful throughout your experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Gerben,
Thank you so much for your kind words! We’re glad to hear that you received great service today.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Quick to action
UIS was on top of my inquiry and helped me set up very quickly! I did incur international phone charges for the conversation which was a minus.
3 March 2026
Unprompted review
Reply from UIS Australia
Hi Erin,
Thank you so much for your kind words! We’re glad to hear that we were quick to respond and helped you get set up efficiently. We appreciate your feedback and are always looking to make the process even smoother.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Thanks to Lisa
Thanks to Lisa,
It was really easy to do it all Step by step so i recommend you all to her.
3 March 2026
Unprompted review
Reply from UIS Australia
Hi Felat,
Thank you so much for your kind words! We’re glad to hear that the process was easy to follow step by step and that you had a positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Michael,
Thank you so much for your kind words! We’re glad to hear that the support was helpful and knowledgeable, and that you had a great experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Emily was very easy to talk to and was…
Emily was very easy to talk to and was very helpful with the information I was unsure about
Emily gave me what I needed and more
3 March 2026
Reply from UIS Australia
Hi Eric,
Thank you so much for your kind words! We’re glad to hear that the support was easy to talk to, helpful, and provided you with all the information you needed and more.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Sounds nice, but..
The communication and explanation was great. When I had a question, it got answered. But one thing I noticed was, that they try to make you pay the fee right away, which feels kinda strange if you ask me.
3 March 2026
Reply from UIS Australia
Hi Tahir,
Thank you for your feedback! We’re glad to hear that the communication and explanations were clear and that your questions were answered. We appreciate your comments and will continue working to make the process as smooth as possible.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Charlie was great!
3 March 2026
Reply from UIS Australia
Hi Sofia,
Thank you so much for your kind words! We’re glad to hear that you had a great experience and that the support was helpful throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
They were very helpful in answering all…
They were very helpful in answering all my questions. That convinced me to apply in the future. Thank you!
3 March 2026
Reply from UIS Australia
Hi Adam,
Thank you so much for your kind words! We’re glad to hear that all your questions were answered clearly and that the support helped you feel confident about applying in the future.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
You should be ashamed of yourselves
There are situations when a person truly has no choice and must take serious steps in their work and life. Companies like yours should help such people, not just take money from them at the first interview and in return promises that you might help them in a few months. For such people, a few months is life or death, and there's still no guarantee that you'll help at all. You send your trained agent to the first interview, whose job is to offer a lot of sweet words and promises just to get money. You should be ashamed of yourselves.
2 March 2026
Reply from UIS Australia
Hi Robert,
Thank you for sharing your feedback with us.
We apologize for any inconvenience you encountered with our services.
We strive to provide high-quality service to all our customers and the issue you described does not align with our standard protocols.
As such, we would like to review your case further to ensure you receive the service you deserve.
Kindly provide us with your contact information to address your complaint promptly.
We hope to hear from you soon.
Best regards,
UIS Australia
Tasha Mathers was really helpfull with…
Tasha Mathers was really helpfull with my questions and was nice and kind to speak to and made every thing really clear so i would undersand it.
2 March 2026
Reply from UIS Australia
Hi Liam,
Thank you so much for your kind words! We’re glad to hear that the support was helpful, kind, and clear, making it easy for you to understand everything.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The entire call was very helpful
The entire call was very helpful. Everything was explained to me clearly and well, so I could understand
the entire process of visas and immigration. The operator, Oliver Foster, was very kind and helpful. He made the entire call pleasant and nice.
2 March 2026
Reply from UIS Australia
Hi Eliska,
Thank you so much for your kind words! We’re glad to hear that the call was very helpful, with clear explanations that made the visa and immigration process easy to understand, and that the support was kind and pleasant throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Subclass 500 - Student visa application
Made the visa application so much easier. The agents were friendly, helpful, and good communicators.
2 August 2025
Unprompted review
Reply from UIS Australia
Hi Milkii,
Thank you so much for your kind words! We’re glad to hear that the student visa application process was made easier, and that the support was friendly, helpful, and communicated clearly throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
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