Account pause screen went sideways once play-time alert covered the stake button with Paysafecard. Support reply showed the opposite of the profile page after 17 minutes.
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set a deposit limit at signup, easy enough. Tried to lower it later and it took effect straight away, but raising it needs 24 hours, and mine reset itself back somehow.
My bank transfer method was available while depositing, then greyed out at cashout. The only alternative carried a fee that was not shown earlier.
I uploaded the same bank statement on Monday, Wednesday, and Friday. The KYC page never showed whether any copy had actually been reviewed.
Company details
Written by the company
A selection of online casinos for UK players evaluated on licensing, security, payment methods and user experience.
Contact info
United Kingdom
- info@uk-bet-notes.site
- uk-bet-notes.site
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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History filter skipped two deposits…
History filter skipped two deposits from last Tuesday.
Chat disconnected while I was typing…
Chat disconnected while I was typing ticket 18427.
My bank transfer method was available…
My bank transfer method was available while depositing, then greyed out at cashout. The only alternative carried a fee that was not shown earlier.
I lost a round to a disconnect and got…
I lost a round to a disconnect and got nothing back.
Live chat reached position two
Live chat reached position two, refreshed, and sent me back to eighteen. After the third attempt I stopped trying.
The bingo caller handled a false claim…
The bingo caller handled a false claim calmly, but the hall gave no clear pause signal. People kept marking while staff were checking the card, then everyone argued.
i cheked the terms before starting
i cheked the terms before starting, but another document request appeared after approval. That left me feeling misled rather than simply unlucky.
no KYC progress since Monday
set a deposit limit at signup
set a deposit limit at signup, easy enough. Tried to lower it later and it took effect straight away, but raising it needs 24 hours, and mine reset itself back somehow.
I looked before an early shift and…
I looked before an early shift and favourites disappeared after I changed device. It stayed that way after refresh, and that did not add up
Aisha said upload from the app
Aisha said upload from the app. the app rejected all four KYC files
support ticket closed unanswered
My “quick” verification turned into…
My “quick” verification turned into three document requests over two days, same ID re-uploaded each time 😤 hardly the smooth process people keep promising.
Visa option disappeared
Favourites were still there after I…
Favourites were still there after I logged out, which was a nice surprise.
They told me to wait another 24 hours.
I uploaded the same bank statement on…
I uploaded the same bank statement on Monday, Wednesday, and Friday. The KYC page never showed whether any copy had actually been reviewed.
table games only counted 5% toward the…
table games only counted 5% toward the wagering, and that was buried three clicks into the terms page rather than anywhere near the offer itself.
Provider filter lists 40 studios
Provider filter lists 40 studios, 12 with no games behind them.
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