UK Debt Advice Reviews 

591
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Awful experience. Contact to discuss options regarding my debt, and as I have set up a business in the past that is currently not trading, but I am a director on, was told aggressively that I had to d... See more

Rated 1 out of 5 stars

Cold called my wife trying to hard sell an IVA, luckily I am a FA asked very pointed questions around how this would effect the credit file. was flat out lied to told the wrong information around impl... See more

Rated 1 out of 5 stars

Untrustworthy, push you to make the wrong decision and coach you through the stage that should pull those concerns up. Then after telling them I have zero interest, to stop contacting me and to... See more

Rated 1 out of 5 stars

Asked for options regarding debt and they tried selling me and Iva, they said they didn't recommend any other option. Also got really standoffish when I asked about a pause, and the advice really wasn... See more

Company details

  1. Insolvency service

Written by the company

UK Debt Advice is one of the UK’s most trusted providers helping people manage their debts affordably, taking pride in providing clear, honest and transparent advice at all times. What makes UK Debt Advice different? At UK Debt Advice, we are committed to helping people find the right debt solution for their needs so they can work towards a future free from unsecured debts. We have helped thousands of people in debt and specialise in providing services that are built to meet the individual requirements of each customer. To get expert debt help, please do not hesitate to contact our friendly team today… We look forward to hearing from you.

UK Debt Advice

Written by the company

UK Debt Advice is one of the UK's largest debt counselling services company, fully licensed and regulated.
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

591 reviews

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1.6

All reviews

(591)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed help and advice as covid has…

I needed help and advice as covid has got me into financial difficulties, sleepless nights and worry , I responded to an advert , and literally 24 hours later my worries where being taken away , with helpful professional advice being talked through the process helping me get my life back in order . Thoroughly recommended

10 May 2021
Rated 1 out of 5 stars

I dealt will 3 really nice guys and I…

I dealt will 3 really nice guys and I completed everything they asked from me and they were all confident it was all going to be fine. The next day I had a call saying that my case should never have got that far as 2 of my credit cards were on the watch list. I was also informed that their manager was going to be Informed! I emailed and tried calling the first guy I dealt will called Sandy and he ignored me. After weeks of stress I am back to square one. I am just glad it was stopped before my credit rating was ruined. I was left feeling suicidal. I think its wrong that they did not bother to reply to my emails. I would say to anyone that is thinking of using them to be very careful

10 May 2021
Rated 5 out of 5 stars

I found credit fix were my saving grace…

I found credit fix were my saving grace in very dark times. The customer service team were absolutely shamazing they put me at ease immediately. I felt and feel safe in their hands. The app is so easy to use. Thank you credit fix for helping to fix my finances x

10 May 2021
Rated 5 out of 5 stars

Sinking ship

I was under a lot of pressure from my creditors to pay, and was sinking fast. I spoke to creditfix and straight away they put me at ease and made feel a lot more relaxed about the situation, it was a really quick process and smooth with regular updates from the team. Highly recommend creditfix ! Just wish I rang sooner than I did !

10 May 2021
Rated 5 out of 5 stars

A very smooth and transparent service

A very smooth and transparent service, obviously there is a lot of legal wording with the process. I found when questioned all of the staff were able to answer in a way that was understandable and completely made your mind at ease.
A great big thank you from me, for turning a very stressful situation into a relatively stress free process.
Highly recommend

10 May 2021
Rated 5 out of 5 stars

Trying to make contact

The only problem I have is nobody told me that when everything is set up I deal with customer service. Also when I rung the number I was given, I got different offices where people didn't know person I was looking for. On Friday I was put through to customers service where the person was not that nice when I tried to explain my problem she put down the phone.

10 May 2021
Rated 5 out of 5 stars

Should have done it sooner

Really easy process, first call knowledgable, helpful and put me at ease. Straightforward process that I wish I had done sooner. Happy with service and aftercare received

10 May 2021

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