UK Talk  Reviews 

41
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Absolutely appalling company and service from this company, badgering people to take out contracts while posing as being 02 called me a liar when confronted by this. I asked for the call transcript an... See more

Rated 5 out of 5 stars

I found Sam was very patient waiting for me to get back to him with my answer as to whether I wanted to accept his quote for a Fibre (FTTP) line. Sam was not overpowering in his approach as many Tel... See more

Rated 1 out of 5 stars

TOTAL SCAM! This company needs closing down. Worse phone company I've ever used in my business. Very pushy to make you join them, feed you a load of rubbish that they will charge you less than you're... See more

Rated 5 out of 5 stars

Thanks to Amaan Khan I was able to set up my business phone line just in time to open up my new business and the feedback I’m getting from my very own customers is amazing there’s never any fault in... See more

Company details

  1. Telecommunications service provider

Written by the company

UK Talk is a fast-growing independent UK Telecommunication supplier of cost-effective services and bespoke unified business communications solutions to SME, mid-market and corporate businesses. Our advisors know you need a hassle-free reliable service and will listen to all your business requirements before recommending the most appropriate telecommunication solutions from UK Talk’s unified, extensive, flexible and fully-customizable product portfolio.


Contact info

2.9

Average

TrustScore 3 out of 5

41 reviews

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2.9

All reviews

(41)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best tariffs and services

Best tariffs and services i have come across. Customer service is very helpful and knowledgeable.

16 August 2022
Unprompted review
UK Talk  logo

Reply from UK Talk

Dear Mr Martin,
Thank you for your valuable feedback,

Rated 5 out of 5 stars

Sam really tried really hard to help…

Sam really tried really hard to help find me a cheap package compared to my existing one. He was polite and knowledgeable, sent me details promptly and respectfully accepted my decision not to change with understanding. Thank you Sam.

20 July 2022
Unprompted review
UK Talk  logo

Reply from UK Talk

Thank you so much for your kind words. We will work harder to improve our services.

Rated 5 out of 5 stars

Understand your customers requirements.

I found Sam was very patient waiting for me to get back to him with my answer as to whether I wanted to accept his quote for a Fibre (FTTP) line. Sam was not overpowering in his approach as many Telecon salesmen are and he understood my requirements. Some telecom's salesmen I find "try too hard" but Sam has just nurtured me along over the last 2 months.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Thanks to Amaan Khan I was able to set…

Thanks to Amaan Khan I was able to set up my business phone line just in time to open up my new business and the feedback I’m getting from my very own customers is amazing there’s never any fault in the lines clear voices at all times
Just a big thank you to Amaan and the Uk Talk team

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Customer support

Very helpful in dealing with a malware problem.

27 April 2022
Unprompted review
UK Talk  logo

Reply from UK Talk

Dear Mr Forman,
Thank your for your review, your kind words will definitely a boost our support team to continue deliver efficient customer service. We hope your services are working seamlessly.

Rated 4 out of 5 stars

Recommend now problem sorted

After having problems with the phone not ringing on incoming calls from some 02/three numbers and other networks owned by 3. Uk talk have eventually sorted the problem. My previous supplier XLN had not port forwarded properly when transferring the line. It’s taken 9 months of lots of engineer visits etc, but finally working now. It’s been an unusual situation but Mr Singh had persevered with me instead of just letting me out the contract, which would of been easier for them. But if I changed to someone else, it sounds like I’d have the same problem. He’s been so good keeping in contact. He’s had hours of conference calls to BT to get this sorted out. The wifi range still isn’t great but I have kept my old router as it was a very good make. So I’ve bought wifi extenders to rectify the problem. The internet speed is good on wired devices especially as we don’t have have fibre optic in our areas. Now all problems sorted I would recommend. 4 stars given due to the 9 months of getting to the bottom of it, but to be fair they had never had the problem before so now they know, they could sort quicker. Shame on XLN on not transferring the line properly (probably to make me switch back to them) The Gorgeous gift & card company, Biggleswade!

3 January 2022
Unprompted review

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