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Rated 1 out of 5 stars

02-02-2026 - Crucial Receives my Ram, am told to wait until 16-02-2016 "and once the replacement order is created, we will share order details via email" 16-02-2026 - Crucial Provided no upda... See more

Rated 5 out of 5 stars

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD. I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Ha... See more

Rated 1 out of 5 stars

Abandoning pc gamers for Ai data centre even tho without games crucial wouldn’t be a brand it would have flopped any years go. But the company is that stupid it can’t see ai is going to collapse in th... See more

Company replied

Rated 5 out of 5 stars

The SSD arrived safely and installation was just as explained in the crucial videos. The installation kit was really helpful although the bracket was not suitable for my 12yr old PC. I managed to work... See more

Company details

  1. Computer Hardware Company
  2. Computer Accessories Shop
  3. Computer & Accessories store

Written by the company

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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Replied to 90% of negative reviews

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Rated 1 out of 5 stars

Disgusted! I am still waiting I ordered two 32GB…

I am still waiting I ordered two 32GB RAM chips on the 3rd September I have been told it could be a further 10 days and by then it will have been I believe 23 days since the order was made.
After all this time I will be offered a replacement or my money back. What about the extra I paid for fast delivery. What about all the phone calls to your answering service in I suppose India. A shoddy show all round.
Minus stars would be more applicable as to what I think of your company so far. It is not that my order has been lost it is the lamentable time you take to put the matter right.

3 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Michael

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Rated 5 out of 5 stars

Crucial is great and always has been for me.

Crucial is great and always has been,
tracking the item I bought, it looks like it started its journey from Prague a week ago and still hasn't arrived
it shows that is in the UK now so beware that items may take time to arrive, thank you BREXIT :-(
Edit:
Item has now arrived after 2 weeks.
Increased to 5 star for the good customer service received.

3 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Tumeric,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Rated 3 out of 5 stars

Unusually, just missed the mark this time.

I don't want to leave a bad review as Crucial has never let me down in the past and they will still be my go-to supplier for SSDs and RAM. This time however, some misinformation on their website about my particular computer was incorrect so I ended up buying the wrong memory modules. A bit of an inconvenience but the return process was fairly easy. Shame I had to pay for the postage even though it wasn't my error though.

2 September 2024
Crucial.com logo

Reply from Crucial.com

Hello Andy,

We are very sorry to know that you still do not have update regarding your order. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://uk.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Rated 5 out of 5 stars

Excellent online support

I wanted to boost the performance of a 6 year old PC by replacing the HDD with an SSD.
I was only using about a third of the HDD's 1TB capacity & decided that a 500GB SSD would be suitably large. Having never cloned a drive before, I was most impressed by the online instructions and videos explaining in easy steps how to do this. The procedure went very smoothly and I'm amazed at the huge boost in speed that resulted.

31 August 2024
Rated 5 out of 5 stars

Good and reliable

Easy to order;
Excellent products (never had a failure with Crucial memory and Storagel;
The hardware selection and matching tool is very good;
The only "fly in the ointment" is the flakiness of the customs and carriers.

28 August 2024
Rated 5 out of 5 stars

Simple to choose compatible Ram Crucial just rock

simple to find out which chips were compatible with my pc using their tool to find out what the ram capacity could be. decided to go with the max as you always need more right. found youtube video on how to open the case. popped out the old ram popped the new ram in. powered up and now i can multi task and process tasks without stalling. all good simple process

27 August 2024
Rated 3 out of 5 stars

Delivery takes too long.

Delivery takes too long.
Nothing wrong with the product

24 August 2024
Crucial.com logo

Reply from Crucial.com

Hello Nigel,

Thank you for sharing your comments.

We are very sorry to know that the delivery took long this time. We shall review the details of your order and shall contact you directly on the email address that is registered with us.

In the meantime, if you have any further questions, please do not hesitate to contact us. You can also visit our contact page: https://uk.crucial.com/support/contact to know about other ways to contact us.

Regards,
Crucial

Rated 5 out of 5 stars

Replacing Hard Disk with SSD

The new SSD was sent promptly and easy to physically instal, following the instructions provided.
Transferring the whole disk (Cloning) worked first time and again, easy to follow the instructions.
My PC has now changed from slow and sluggish to booting so fast, its better than when new, amazing, I'd definitely recommend this upgrade.

16 August 2024
Rated 5 out of 5 stars

Great service from Crucial including…

Great service from Crucial including assistance when ordering a new memory upgrade for my Asus AiO V222Fa which wasn't listed. Delivery from Europe took about a week. New SSD in place of a SATA and 16GB memory have made the computer better than when new!

23 August 2024

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