DogBuddy Reviews 152

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Watch out for unscrupulous dog sitters that dog buddy do not check if they have a boarding/day care licence, oh yes, and you're not covered by dog buddies insurance if YOU the customer do not... See more

Rated 1 out of 5 stars

some dog sitters are very unreliable.Booked one dog sitter for November the 4th and they cancelled the day before, yet it had been booked for at least a week. We then found a new dog sitter and they a... See more

Company replied

Rated 1 out of 5 stars

Spend a bit more time researching local sitters as they care a lot more about animals then one big website run by people you will never meet and frankly appear not to care as the customer service is t... See more

Rated 5 out of 5 stars

I discovered dog buddy by chance and thank goodness I did. They’re excellent. What I like most is that my potential customers don’t have to pay to find my details unlike other companies. I always... See more

Company replied

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1.6

Bad

TrustScore 1.5 out of 5

152 reviews

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Rated 5 out of 5 stars

Great service

Used DogBuddy a few times and never had anything but a great experience.

6 July 2018
Unprompted review
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Reply from DogBuddy

Thanks Claire :)

Rated 5 out of 5 stars

a Great company and a fabulous couple for my girls

After discovering dog buddy we found Charlotte and her partner we needed at short notice our girls Millie and pretty looking after for the weekend after meeting Charlotte we felt very relaxed and we knew they would be loved unconditionally our girls had a fabulous time they got on really well with charlottes dogs poppy and Gerry and they were truly spoiled all weekend now when I mention charlottes name they both rush to the door thinking they are going I would love my girls to stay with Charlotte and her partner again and I would definatley recommend dog buddy to everyone thankyou so much

6 July 2018
Unprompted review
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Reply from DogBuddy

Hi Wendy, thanks for the positive review!

Rated 5 out of 5 stars

My Dog Buddy walker is fantastic

When I was looking for a dog walker I contacted one that I liked the look of. She has been fantastic and super flexible for my dogs and a friends. By paying through the site it keeps me updated and if ever she is unavailable it offered additional sitters. I have never needed to use that service. I also get updates of photos and videos while my dogs are out. You are also insured through Dog Buddy.

6 July 2018
Unprompted review
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Reply from DogBuddy

Hi Joy, thanks for the positive review!

Rated 5 out of 5 stars

I had a terrific experience with the…

I had a terrific experience with the wonderful Amie whilst we were near Perth in Scotland. She was so attentive to our dog's needs and she kept us in touch with photos and messages so that we didn't worry
My only concern with Dog Buddy is since we are going away again to the Lake district in a few weeks I have not been able to find a buddy to help us there.i have not been able to find any help contact on the app

6 July 2018
Unprompted review
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Reply from DogBuddy

Hi Lynn,

We're glad that found the perfect sitter and we're sorry to hear that you're having difficulties to find one in a different location. If you need help you can contact us at help@dogbuddy.com. Woofy regards

Rated 5 out of 5 stars

I have been a dog sitter with dog buddy…

I have been a dog sitter with dog buddy a couple of years now. They have been brilliant with communications and any issues sorted straight away.

6 July 2018
Unprompted review
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Reply from DogBuddy

Hi Leanne, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

I would highly recommend Dog Buddy for…

I would highly recommend Dog Buddy for taking care of your dogs, whilst you are away on holiday, at work, weddings etc. Dog Buddy for me is the best company to trust with your animals. Peace of mind is given with 24/7 care, vets on standby, advice and full liability insurance is in place for every booking, I have used other companies, but have found Dog Buddy to be the most professional service to deal with, their support and Customer Service is second to none.

6 July 2018
Unprompted review
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Reply from DogBuddy

Thanks Sylvia!

Rated 5 out of 5 stars

Like in previously time when my boy…

Like in previously time when my boy Pacco have a wonderful time with Brian and Erika! I received pictures and videos in accurate time .Thank Brian and Erika !
Thanks Dog buddy!

6 July 2018
Unprompted review
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Reply from DogBuddy

Thanks Felician :)

Rated 5 out of 5 stars

Lots of people say to me they don’t…

Lots of people say to me they don’t like to give credit card details , I have been dealing with dog buddy now for a couple of years as a dig sitter and can honestly say I found them to be a spot on professional service and would 100 percent trust them however I do only have one complaint and that is the one off charge is a little too high and puts you off having dogs as a one off day care , I would deffinstely recommend dog buddy .

6 July 2018
Unprompted review
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Reply from DogBuddy

Hi Casseymolley1, thanks for the positive review!

Rated 5 out of 5 stars

I am a dog sitter and have had lots of…

I am a dog sitter and have had lots of different dogs to stay through Dog Buddy. It is an excellent way to pair up dog sitters and dogs.

12 June 2018
Unprompted review
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Reply from DogBuddy

Hi Jessica, thanks for the positive review. We are very happy to have you in our pack!

Rated 2 out of 5 stars

I tried to find a sitter

I tried to find a sitter, when I picked one I was asked to pay, which I reclined as wanted to meet sitter and make sure I was happy, but the sitter cancelled three times on day I should have been going so am looking elsewhere.

11 June 2018
Unprompted review
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Reply from DogBuddy

Hi Linda, you can get in touch with any of the sitters you like prior to making a booking. There's a blue “send a message” button. Even if you have paid and confirmed a booking you can cancel it if the meet and greet is not satisfactory and get a full refund. Regarding the sitter cancelling, if you didn't contact support please contact now at help@dogbuddy.com with more information and we'll review the case and take measures regarding the sitter if necessary.

Rated 5 out of 5 stars

Great service and supportive

We have been dog sitters with DogBuddy for nearly 3 years and we are very happy with the service they provide and how easy it is to contact them. Dog owners must also be happy as we have had a good number of repeat bookings.

4 June 2018
Unprompted review
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Reply from DogBuddy

Hi Linda, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

Really enjoy using dog buddy

Really enjoy using dog buddy. They are very helpful and always respond to any questions. Very easy service to use. We are loving looking after all the dogs.

4 June 2018
Unprompted review
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Reply from DogBuddy

Hi Joanna, we're glad you like the app!

Rated 5 out of 5 stars

My DogBuddy experience

DogBuddy is great, I was apprehensive to start with leaving my pup for the first time but from the start, meeting the dog sitter (Jana) to all the updates I received during the day even letting me know when she’d been to the loo! & when I collected her in the evening she had been well walked and entertained. How did I know this because she never moved once we got home. I will definitely be using DogBuddy again & I can’t recommend them enough.

1 June 2018
Unprompted review
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Reply from DogBuddy

Hi Di, we're very happy that you had a great experience and found your perfect Dogsitter! thanks for sharing it with us!

Rated 5 out of 5 stars

The best site for you, sitter!

I have been working with DogBuddy for almost two years. Personally, I think that it’s the best site for the sitters, all other sites that I know will charge the sitter for each booking, DogBuddy charge only the first one.

1 June 2018
Unprompted review
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Reply from DogBuddy

Hi Gaby, thanks for the positive review. We are very happy to have you in our pack!

Rated 5 out of 5 stars

Dogbuddy is a fantastic site

Dogbuddy is a fantastic site. If you're a thinking of starting a dog sitting business dogbuddy is an absolute must. It will connect you with dog owners in your area. Thank you dogbuddy!

1 June 2018
Unprompted review
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Reply from DogBuddy

Hi Clare, we're glad you like DogBuddy! Thanks!

Rated 5 out of 5 stars

I absolutely love this app!

I absolutely love this app! It's so easy to use, and has lots of features. I even emailed in with a question for a feature, which they didn't have at the time, but now I've noticed they've started to use it which has made it even easier than ever. The staff have all been very helpful and friendly when I have had to speak to someone. This has made dog-walking a really easy, and pleasant experience for both myself, and the people I am dog-sitting for. I think their fees are very resonable too! I wouldn't use any other app!

31 May 2018
Unprompted review
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Reply from DogBuddy

Hi Charli, we're glad you like DogBuddy and the app! Woofy regards!

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