DTDC Courier and Cargo UK Limited Reviews 

87
TrustScore 1.5 out of 5

1.6

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Rated 5 out of 5 stars

Recently have had a parcel delivered from soho rd Birmingham The young lad SHASHWAT did a fantastic job A few annoying customers were there before me, enquiring unnecessary questions to him... See more

Rated 1 out of 5 stars

Avoid this scam! 5 months and package is still not delivered, staff refused refund!!!! I strongly advise against using DTD Express. I shipped 10kg package from the UK to India on February 15th, 2026.... See more

Rated 1 out of 5 stars

EXTREMELY BAD SERVICE My parcel is with them and I need it before EID. But they do not response to email or provide information. My parcel is coming from Pakistan to UK. They are blaming everyth... See more

Rated 1 out of 5 stars

Extremely poor service right from the start after accepting payment for the parcel. Issues we faced are that of falsifying attempted delivery, no governance policy to handle customer poor experien... See more

Company details

  1. Courier service

Information provided by various external sources

A Branch of the global DTDC networks


Contact info

1.6

Bad

TrustScore 1.5 out of 5

87 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(87)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Very nice service

Very nice service, good communication. If you consider to send parcels to India, I would like to recommend DTDC. Also special mention of Nav Paul, who walked extra miles to sort me out.

25 August 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have sent a shipment from London to my parents at Kolkata on 25th of February 2017 and the same has been delivered in 5 working days. This is so amizing service by this company and very trust worthy.

2 March 2017
Unprompted review
Rated 5 out of 5 stars

BEST SERVICE TO INDIA

I HAD GIVEN A DOCUMENT TO MANGALORE -INDIA FROM UK AND IT GOT DELIVERED IN 36 HOURS... LAST TIME DHL TOOK 5 DAYS TO DELIVER TO THE SAME DESTNATION

2 March 2017
Unprompted review

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