Absolute scammers, their "Crystal Mugs" are plastic 3$ cheap Alibaba CRAP! They charged me 50USD like 80AUD for me & sent me cheap plastic crap nothing as advertised & ive emailed them straight away o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scamming people thats all this agency is! Offers you "help" and asking you to contact them by email then never responding and calling you back. Only requesting trustpilot to delete your comments when... See more
Company replied
I applied for an advertised job last month, interviewed the week after at a convenient time for me. With Chelsey from Grafton's help via an info pack and chat on the company. Got the job and ha... See more
Throughout my journey with Grafton in seeking a Job, Katie who is a Senior Recruitment Consultant contacted me with a job offer. She was an awesome help, always keeping me updated via calls and texts.... See more
Company details
Information provided by various external sources
For over 30 years, Grafton Recruitment, a Gi Group company, has been delivering first class recruitment services across Europe. We have a network of seven local branches across the UK and operate in five European countries. From our 35 offices employing over 500 people, we place more than 30,000 temporary and permanent candidates each year. Our primary focus in the UK is white collar and skilled permanent recruitment. We are an ISO Certified company which offers a sophisticated blend of recruitment services. Our dedicated teams use their niche industry insight and market knowledge to ensure critical vacancies are filled on time and on budget - while delivering unrivaled quality service. We specialise in 35 industry sectors and 13 critical business functions, as well as the niche recruitment of skilled talent in Luxury & Fashion, Construction and Business Transformation roles.
Contact info
Draefern House, Dunston Court, Dunston Road, S41 8NL, Chesterfield, United Kingdom
- tellmemore@grafton-recruitment.com
- uk.grafton-recruitment.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the same message from my…
I received the same message from my WhatsApp offering me a freelance job.
See message below
Hello! I hope you have a pleasant day ahead ☺️
I am Isabella, I have been notified from KELLY JAMES of GRAFTON RECRUITMENT that you have interest to know more about freelance job. Let me know when you are available so I can share with you about the job information.
Thanks!
Regards,
Isabella
Agnieszka has been of great help in…
Agnieszka has been of great help in every bit way. I’m sure to count on her in the future.
I don’t know this company however I…
I don’t know this company however I have received a whatsapp message and got blocked:
‘Nice to meet you, I'm Henna from UK Grafton. Would you interested for flexible role, May I share you more details?’

Reply from Grafton Recruitment
A responsive company that cares
Edited after the company responded:
Grafton seems to be the target of an annoying and persisted recruitment fraud effort (go figure!). My original review was on the basis of this fraudulent contact. However, I was really impressed with how quickly and seriously the company responded to the issue, and how professional they were in their handling of the case. As such, I'll keep the review for future reviewers to be aware of (see below), but amend my rating to reflect the speed and quality of the resolution response from Grafton.
Original review:
A really poor experience. Dionne reached out to me, unsolicited, via WhatsApp. She was perfectly polite, but I wasn't interested in a new role at the time.
On the back of this, I asked Dionne to remove my details from Grafton's database, and confirm in writing that she had carried out this action. After multiple prompts, and confirmed Read Receipts on WhatsApp, total silence. As far as I'm aware, this puts Grafton in breach of EU and ICO rules around customer data retention, but Dionne basically blanks me and refuses to remove my details from their system. Really poor - I expect much better from recruitment companies in this day and age.

Reply from Grafton Recruitment
I had a wonderful experience
I had a wonderful experience with
Agnieszka Szczubialkiewicz beautiful energy great communication skills and passionate , and very very professional, she helped me
With all the steps and gave me
Best advice’s that I could have
Great great great .
Wonderful Recruiting Experience
Kate contacted me via email and linkedin for 2 potential job opportunities. 3 weeks later after, 2 rounds of interviews I have landed a job into a dream industry of mine. Kate gave me invaluable, important information which helped me stand out initially for the 1st stage. Following on for the 2nd stage, I had to do a presentation. Again Kate was incredibly insightful and helpful when it came to improving the presentation and ultimately, I've got what I want. I can't be thankful enough!
best recruitment agency!!
My experience with Agnieszka was brilliant. Her attention to detail, follow ups and easy communication from start to the end of my interview process, even after getting the job was excellent!! Highly recommend Grafton Recruitment!

Reply from Grafton Recruitment
Aga is very friendly and intuitive
Aga is very friendly and intuitive. She is hard working and grafton recruitment is a great asset to the industry!
Aga was really nice and informative
Aga was really nice and informative. She gave me some key information that I missed out and good tips. Left the phone call more confident for the interview!!
Amazing work 👏🏼
I am so happy with Chloe and Naomi, they have helped me find an excellent job opportunity within a fantastic company. Their efforts and quick action are greatly appreciated. Thank you again 😊
I wasn't even out of work a week and…
I wasn't even out of work a week and Leigh managed to get me 2 job interviews! She was there reassuring me whenever I needed it, I was able go call or text her at anytime and within ten minutes she would get back to me. Leigh was honestly my biggest cheerleader.. she was there for me right after my interviews and I managed to get myself 2 job offers in one day! She helped me weigh up the pros and cons of them both and honestly, the company is very lucky to have her!
Friendly, professional and caring
I applied for a job via Grafton Recruitment via Andreea. From the initial contact, the whole application process was really good and professional. Andreea supported me throughout the application and interview process and the great news was I got the role I'd applied for. The team actually care about you and getting the job too. Keep up the fantastic work Andreea and the team at Grafton Recruitment (Leicester Branch).
Ryan Winfield
I was contacted by Ryan Winfield and right from the start I new I was in good hands. Gave me constant contact and kept me up to date with everything as and when it was happening. Resulted in getting me a full time job that suits my needs perfectly. Would recommend Ryan to anyone that needs help finding anything in this field.
Aga was polite and clearly filters the…
Aga was polite and clearly filters the job role before approaching the candidate!
Her mock interview and tips really helped me in the interview. Entire interview process went organised and smoother. Feeling positive after the interview. Thanks once again Aga! You are doing a fabulous job!
Job Well Done
Grafton are vey good. I commend Teodor for helping take my recruitment over the finish line. Grafton are very good with communications too as they give quick responses to all queries. excellent!
Chelsey was absolutely amazing to work…
Chelsey was absolutely amazing to work with she helped me every step of the way and was always there to support in with all my needs. Would definitely recommend
!
Very helpful person very friendly and…
Very helpful person very friendly and go out of his way to make sure you get what you’re looking for
I found Ryan to be very helpful graat…
I found Ryan to be very helpful graat in communicating and made the whole process very easy so thanks Ryan
The best recruiting company I have ever…
The best recruiting company I have ever dealt with. The process was smooth and highly professional. I was kept up to date on a regular basis, everything was made clear about the role and I would definitely recommend using this recruitment agency. Andreea was great at sourcing me the perfect role which I am very excited to start. Five star service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






