Henan IRQ Network Technology Co.,Ltd Reviews 

580
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service and helpful advice provided, often mentioning specific individuals who go above and beyond. People frequently praise the high quality of the products, noting their good appearance and performance, alongside very competitive and unbeatable prices. Many consumers also appreciate the prompt dispatch and quick delivery, often arriving faster than expected, even when shipped internationally. However, some customers also noted that delivery could take longer than anticipated, with items arriving later than expected. Additionally, a few people mentioned specific product issues, such as arrows being problematic or certain items feeling less durable than desired, though these instances were often resolved by the company.

What people talk about most

Product

People report positive experiences with product quality, often highlighting good quality at surprisingly low... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and speedy... See more

Quality

Customers consistently express satisfaction with the quality of products, often highlighting their good... See more

Price

Reviewers highlight positive aspects of price, consistently praising the surprisingly low costs and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a fabulous company, I have now used their services several times now. Brian has personally answered my messages and supplied everything I needed with precision and poise. A 5 Star business in... See more

Rated 5 out of 5 stars

I purchased a Takedown recurve bow (aka the Goblin) with 30lb limbs. But I found it too hard to draw for long, and it was more powerful because of my 30” draw length. I contacted huntingdoor by emai... See more

Rated 5 out of 5 stars

Placed my order it was sent as two deliveries one arived one got lost contacted them and they where extremely helpful offering to resend the missing delivery if not arived in the 5 days they asked... See more

Rated 5 out of 5 stars

I purchased three sets of bolts for My EK Adder. I hadn't realised shipping was from China, this led to them being delivered much later than expected. Probably my fault as it may say in small print. B... See more


Company details

  1. Hobby shop

Written by the company

UK.Huntingdoor.com offers a wide range of archery products from traditional and modern bows, arrows, to target and shooting gears. We also have crossbow products and other related archery accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

580 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(580)

103 reviews in the last 12 months

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Rated 3 out of 5 stars

First order

I found my first orders using hintingdoor
Somewhat frustrating. I somehow missed the address on the registration the address defaulting to my old address after recently moving that I had not got round to changinging on my credit card. Why order from china rather than a local dealer. Once I had spoted my mistake and sent notice this was amended. One word or caution is to be awear the tracking of orders takes you to chinapost. My phone went beserk withwarnings and alarms so much so I had to buy a new antivirus to debug it once delivered the archery kit was good quality and as discribed excellant service from Brian C. Thank you.

8 December 2024
Henan IRQ Network Technology Co.,Ltd logo

Reply from Henan IRQ Network Technology Co.,Ltd

Hello Mr Colin Hunt,

Thank you for your feedback!
We appreciate it.

We just send the order to the address you provided when placing your order.
Yes, we received your email when the packages failed to deliver due to the wrong address. You have moved.

We have sent new replacement packages.

Anyway, we apologize for the inconveniences caused this time.

Thank you!
Brian Cheng

Rated 1 out of 5 stars

It took a month to all turn up in dribs…

It took a month to all turn up in dribs and drabs highly annoying.

11 December 2024
Henan IRQ Network Technology Co.,Ltd logo

Reply from Henan IRQ Network Technology Co.,Ltd

Hello Danny,

Thank you for your feedback!

Yes, the shipping of the other 2 packages was a little slower this time. We apologize for that.

Normally it takes 10-15 days to arrive, but it was delayed due to the busy holiday season this time.

As mentioned in the email, we will add one spare bowstring for free to your next order as compensation.

Thank you and have a good day!
Brian C.

Rated 3 out of 5 stars

Review for Dugu Qieluo Traditional Archery Horse Recurve Bow Wood Mongolian Hunting Target 15-50 lbs

This is a second review of this bow and I must address some issues:
I purchased this 40lbs bow early 2024, didn't get to use it much due to a surgery I had during the summer break. In my initial review I complained about the serving of the string. The customer service was great and I quite quickly was given a replacement string which seemed better than the original.
However I now have some more complaints about the bow.
1.) Whenever I draw the bow a huge creaking sound is made. It seems as though it is coming from the bow handle
2.) The leather has worn out extremely quickly from shooting my arrows (Archery Carbon Arrows Spine 550 with Replaceable Arrowhead) and has completely been removed from one side
3.) The serving is an issue once again as it doesn't remain in the same spot. It move slightly up and down changing the position of my nocking point and not allowing my nock to firmly fit the string as it is thinner in the area of my nocking point.

1 January 2025
Unprompted review
Henan IRQ Network Technology Co.,Ltd logo

Reply from Henan IRQ Network Technology Co.,Ltd

Hello Ali,

Thank you for your review!
We appreciate it.

1.) The sound is from the connection part between the limb and the riser. It is normal for this type of fiberglass traditional bows. Usually it will disappear after a while. It does not affect the bow's performance.

2.) Please take a few pictures of the worn out leather.

3.) Please take a few pictures of the string and the arrows too.
If the problem is the string, we will send a new string.

Please email us the pictures at support@huntingdoor.com

Thank you so much!
Brian C.

Rated 4 out of 5 stars

Carbon arrows 30"

Great quality products at a fantastic price. The only downside was the time it took to deliver them, hence the 1-star deduction. Other than that everything was good, including brilliant customer service. I will buy from Huntindoor again.

18 December 2024
Unprompted review
Rated 4 out of 5 stars

Easy ordering

Found the shop online whilst looking for arrow heads, tons of equipment and information, easy you use website and great delivery service

24 November 2024
Unprompted review
Rated 4 out of 5 stars

Replacement of damaged product

The Bow and Arrow set took approx 10 days longer to arrive than quoted ?The Quiver and one arrow was damaged in transit. The Quiver was quickly replaced after contacting the company but I had to buy a replacement arrow from a local shop as this was needed to complete a
present.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product, great service!

Great product, great service. Very happy with my purchase of take down bow and customer service (one arrow defective - full imediate refund). Couldn't ask for more.

12 November 2024
Rated 5 out of 5 stars

Very impressive customer service.

Very impressive customer service from Brian!
I ordered a 48" bow for my grandson, along with a set of arrows. I got an email the next day to say that I should have ordered shorter ones for the 48" bow and/or sucker tipped practise arrows (I ordered both) Brian emailed again to say that he had changed the order and again when they had shipped. Very much appreciated.

15 November 2024
Unprompted review

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