Good service and delivered on time. Only downside was that the parcel was left outside the front door and no attempt was made to even ring the doorbell to give an indication of delivery.
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Interparcel are the only comparison site I will use for booking deliveries. They are exceptional. Have used them now for many years. On line chat only takes a few minutes to connect. Very helpful peop... See more
Company details
- #23 of 33 best companies in Courier service
About Interparcel
Written by the company
Interparcel, the UK's favourite online parcel comparison & booking website, offers discount parcel delivery services to over 220 countries & territories around the world. We only work with the best couriers available including UPS, FedEx, TNT, DPD, ParcelForce, CitySprint, DX and many more to offer you the best services with the lowest prices possible.
With over a decade of industry experience, you can rely on Interparcel to get your parcels and packages delivered safely and at an affordable price!
THE BEST SERVICES AT THE BEST PRICES!
Written by the company
- Sending parcels and pallets online should be quick and simple. That’s why we’ve partnered with some of the best couriers around the world to offer convenient drop off and collection services to suit both small businesses or individual shippers. You can get an instant quote by entering your parcel’s dimensions and weight in our handy Quote Tool.
- EXCEPTIONAL CUSTOMER SUPPORT!
- At Interparcel, we’re obsessive about customer service. Unlike other courier comparison sites, we don't hide behind screens and chatbots. We have a real-life, UK based team of parcel experts on-hand, seven days a week, to help our customers on the shipping process. Our support team deliver friendly, efficient and helpful support over the phone, live chat, contact form, or email.
- ECOMMERCE INTEGRATIONS!
- Create a free web account with us and you will have access to a range of excellent tools to help streamline your shipping needs. We've integrated with many popular shopping cart platforms, so our customers can manage all their orders in one place and dispatch parcels with ease.
Contact info
Gatwick Road, RH10 9RD, Crawley, United Kingdom
- 0333 3000 700
- customerservices@interparcel.com
- uk.interparcel.com
4.0
Great
89k reviews
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My parcel was delivered at the time…
My parcel was delivered at the time stated. It was handled with care.
29 May 2026
Package arrived before need date.
29 May 2026
Great speed and communication!
29 May 2026
I was able to track the package the…
I was able to track the package the entire time. Excellent delivery in speedy time!
3 June 2026
Package came slowly but arrived…
Package came slowly but arrived undamaged and tracking was great
3 June 2026
The timing and the fast delivery were…
The timing and the fast delivery were perfect.
Thank you.
3 June 2026
It was easy to send the parcel and it…
It was easy to send the parcel and it has arrived safely.
29 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My parcel was meant to be delivered on…
My parcel was meant to be delivered on the next day but was delivered 3 days later. It was such a great incovenience and we had chosen next delivery for a specific reason.
29 May 2026
Reply from Interparcel
Good afternoon,
Thank you for taking the time to leave a review. I am very sorry that your parcel was delayed in transit. We will raise this internally with the courier to investigate further. Please accept our sincere apologies for the inconvenience caused.
Kind regards, Kayleigh, Interparcel Team Leader
Very pleased with my delivery,driver…
Very pleased with my delivery,driver respectful and put my package in the hall for me.
3 June 2026
Our driver climbed through our building…
Our driver climbed through our building site to hand over the parcel - thank you so much
3 June 2026
Helpful driver who brought whole item…
Helpful driver who brought whole item into the house for me. On time delivery and good notifications
3 June 2026
This was just left on the doorstep and…
This was just left on the doorstep and I was lucky that someone didn't walk off with it. I was in all day and nobody even knocked - just dumped on doorstep and the tracking didn't even say it was out for delivery. All round useless service in my opinion.
3 June 2026
Reply from Interparcel
Good afternoon,
Thank you for taking the time to leave a review. I am very sorry to hear about the issues you experienced with your delivery. We will raise this internally with the courier to investigate further. Please accept our sincere apologies for the inconvenience caused.
Kind regards, Kayleigh, Interparcel Team Leader
You did what was requested & on time.
27 May 2026
Poor delivery notification!
I received notification that the parcel had been delivered- it hadn’t. However, I got it later that day.
3 June 2026
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