Soundcore Reviews 556

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value for money across a range of products, including headphones, earbuds, and speakers. Many consumers highlight the impressive sound quality, robust build, and long-lasting battery life of these items. People also appreciate the competitive pricing, often finding the products to be a bargain. However, some customers also noted issues with delivery, with a few instances of items not arriving or being delayed. A small number of reviewers experienced product malfunctions, such as earbuds stopping working or developing static sounds. Additionally, some users found certain products uncomfortable or lacking in features like microphone support or effective noise cancellation in specific scenarios.

What people talk about most

Product

Consumers generally express satisfaction with the product quality and features. Many praise the long battery... See more

Quality

People report positive experiences with quality. Customers frequently praise the excellent sound quality,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that products offer... See more

Value for money

Clients share positive opinions on value for money. Many reviewers highlight that products offer great sound... See more

Based on these reviews

Rated 5 out of 5 stars

The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... See more

Rated 5 out of 5 stars

Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more

Rated 5 out of 5 stars

The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more

Rated 5 out of 5 stars

I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more


Company details

  1. #33 of 69 best companies in Electronics Company

Written by the company

Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

556 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Banging wee speaker

Banging wee speaker, as good if not better than my sons JBL one. Great addition to my truck, the charge lasts for ages. Worth the price, would definitely recommend.

9 February 2026
Rated 4 out of 5 stars

Sport X20 - Comfortable In-Ear Sport Earbuds with Hook

High-quality noise-cancelling in-ear sport earphones. Overall, an extremely satisfactory product for such an affordable price (GBP64.99; full price is GBP89.99).

The physical button can be custom-mapped for 3 different gestures each earpiece (press, double-press, long-press), albeit from within a fairly limited list of features.

Device setup includes automated 'sound test' to personalise the sound ranges to individual user's hearing.

Fast dispatch by Soundcore, postage free.

Not as good:

Physical button (one each earpiece) is almost microscopic. The button's tactile ('click') feedback is minimal and it is quite fiddly to find and press the button at all - even with youthful, dextrous fingers - and worse to double-press/long-press. Audible feedback and action is not immediate (such as pause track), so I find I am left waiting to see if my button-press has been 'successful' or not!

Soundcore smartphone app design does not make it particularly intuitive to use.

2 February 2026
Rated 4 out of 5 stars

Good communication and prompt delivery

Good communication and prompt delivery. It takes a while to get used to the App if you are not App savvy and I am very much still learning. Sometimes a sleep report is available and sometimes not. Very good product though and it has helped me with masking my husband's snoring.

3 February 2026
Rated 4 out of 5 stars

No find hub intergration

They sound similar to other headphones at this price point, unfortunately there is no integration with the android 'find hub'.
Hopefully this could be fixed with software.

2 February 2026
Rated 3 out of 5 stars

Comfortable but of limited value

The A20 buds are comfortable. Unfortunately, I cannot programme the pitch of white noise to match my tinnitus, as no notes reach that high. If there was some way of tuning one of these, probably the white noise would be the best, then I think that would be a vast improvement.

30 January 2026
Soundcore logo

Reply from Soundcore

Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.

Rated 5 out of 5 stars

Amazing warrenty help

I had a problem with my earbuds (a20 I say probably a 7.5/10 they are good but not the best) I asked for a refund 10 months after buying due to damage. They never took more than 30 mins to reply to a problem. Was really easy and very friendly. Suggested a troubleshooting and when I said it didn't work they said OK let's get you a replacement. 11/10 for service and I don't normally say that. The app isn't amazing it's buggy and I need to reset it every now and then but it's ok.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

unbelievable sound quality great…

unbelievable sound quality great price these earbuds are unbelievable considering other earbuds this quality are hundreds of dollars you must try the soundcore V20 I I had one pair for a backup I just ordered another pair from Amazon the price is less than 25.00 you must try it to believe it trust me I could not be happier my name is Francis blumschein if you like the best bass this is the one to buy

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Best earphones I have had

I bought these for my husband. Since he has worked nights he struggles to get to sleep without noise but has tried many different types of earphones and none have lasted longer than a few weeks 😫
He loves these, comfortable and easy to use.

6 December 2025

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