Spotlight Oral Care UK Reviews 

1,706
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers had a great experience with this company. Customers frequently praise the overall quality and effectiveness of the dental care items, noting visible results, great value, and smooth daily routines. Additionally, online shoppers highlight the fast shipping alongside a dedicated customer service team that is exceptionally responsive and supportive when resolving unexpected problems. However, some customers also noted that certain electronic devices experienced durability concerns or completely stopped functioning properly after months of regular household use. A few other people also felt that specific brush head compatibility, unique charger connections, and replacement ordering options presented minor challenges during ownership.

What people talk about most

Product

Customers had positive experiences with product, often noting that toothbrushes perform well and leave teeth... See more

Quality

Reviewers mention positive feedback about quality, noting that toothbrushes and oral care items perform... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive promptly, on time, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being responsive... See more

Order

Users describe ambiguous interactions with order processes, as many reviewers praised the quick and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... See more

Company replied

Rated 4 out of 5 stars

Efficiently despatched new heads order. Toothbrush design has some misgivings: no warning on battery run out. Hand grip poor when wet with spittle .

Company replied

Rated 5 out of 5 stars

The customer service is really helpful and quick to respond! I had an issue with the toothbrush not charging very well and would turn off with every use of the two minute toothbrush in setting... See more

Company replied

Rated 5 out of 5 stars

I’ve recently tried the teeth whitening powder from Spotlight Oral Care UK. The product is easy enough to use and is a nice addition to my oral care routine, but I haven’t noticed a dramatic differen... See more

Company replied



Company details

  1. Beauty product supplier
  2. also in
  3. Beauty supply store
  4. Cosmetic Dentist
  5. Dental Supply Shop
  6. Health and beauty shop
  7. Teeth whitening service

About Spotlight Oral Care UK

Written by the company


Shop All Products


Shop Best Sellers


Shop Teeth Whitening


Shop Toothbrushes

EU Store

US & CA Store


Created by Dentists

Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.

Made With Care

Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(1,706)

335 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have purchased two of these tooth…

I have purchased two of these tooth brushes in the last few years and can honestly say they are the best dental products I have ever purchased. I have previously used far more expensive electric toothbrushes, non of which provide me with the high level of cleaning I experience using these products. I have my teeth cleaned professionally every year and my hygienist always compliments me on the state of my teeth. Quality product, sensibly priced. Many thanks.

8 September 2026
Unprompted review
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for such a wonderful review! 💛 We’re absolutely delighted to hear that you consider our toothbrushes the best dental products you’ve purchased, especially after trying more expensive electric toothbrushes.

It’s fantastic to hear that you’re enjoying such a high level of cleaning and that your hygienist compliments you on the condition of your teeth — that’s wonderful feedback for us to hear!

Rated 5 out of 5 stars

Excellent service brilliant toothbrush…

Excellent service brilliant toothbrush and no delivery fee 5 stars

1 September 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your fantastic 5-star review! 💛 We’re delighted to hear you’re happy with both the service and your toothbrush, and that you enjoyed free delivery too.

Rated 5 out of 5 stars

Quick delivery

27 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review! We’re delighted to hear your order arrived quickly. 💛 We really appreciate your support!

Rated 5 out of 5 stars

Easy to order and product arrived very…

Easy to order and product arrived very quickly . Does what it says.

21 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much, Kay! 💛 We’re delighted to hear you found it easy to order and that your delivery arrived quickly. It’s fantastic to know you’re enjoying the product and that it does exactly what you hoped for!

Rated 4 out of 5 stars

Service was great, unsure on products

Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails.
Not convinced that the whitening strips have made any difference but will continue to use the other products and may buy more depending on if they seem to help.

20 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you for your honest review! We’re so pleased to hear you were happy with the service, delivery and offer, and we really appreciate you giving some of our other products a try.

We’re sorry to hear you felt there were too many follow-up emails — we’ll certainly take your feedback on board. We also appreciate your comments about the whitening strips and hope you continue to see results as you use them.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Easy ordering

Easy ordering, reasonable delivery time and fair price.

29 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you for your lovely review! We’re delighted to hear that you found ordering easy, our delivery time reasonable, and our prices fair. We really appreciate you choosing Spotlight Oral Care and taking the time to share your feedback.

Rated 5 out of 5 stars

5 star cleaning

The brush cleans so well and gets into all the nooks and crannies leaving my mouth feeling ultra clean.
My dentist has also commented on the excellence of my oral care.

29 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you for your fantastic 5-star review! We’re delighted to hear that your toothbrush is leaving your mouth feeling ultra clean and reaching all those hard-to-reach areas. It’s wonderful to hear that your dentist has also noticed the excellence of your oral care. Thank you for choosing Spotlight and for sharing your experience!

Rated 5 out of 5 stars

Customer service

Customer service is amazing

27 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review, Ugne! We’re delighted to hear that you’ve had such a positive experience with our customer service. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Great customer service

Great customer service

18 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review, Christopher! We’re delighted to hear you had such a positive experience with our customer service. We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Like the product, found a good deal

Good product (that i already use), excellent delivery process. Found free delivery, with a code, so more affordable to buy several tubes

28 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thanks so much for your lovely feedback! 😊

We’re delighted to hear you’re happy with the product and delivery, and that you managed to grab a good deal too!

Rated 1 out of 5 stars

Ordered one of their water flossers

Ordered one of their water flossers, and it packed in after about 2 months (completely stopped working).

To their credit the customer service team sent me a new one, but then that one also was reduced to about 5 mins of battery life after a month.

I received a full refund, but I'm honestly convinced that their water flosser products are inherently faulty and designed for obsolescence.

1 May 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Hi Liam, thanks for sharing your experience. We’re really sorry the Water Flosser let you down, especially after having the same issue with the replacement. We completely understand how frustrating that must have been.

We’re glad we could arrange a full refund for you, and we’ll pass your feedback on to our team.

Rated 5 out of 5 stars

Great service and product

Great service and product, highly recommend!

16 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review, Inars! 😊 We’re delighted to hear you’re happy with both our products and service. We really appreciate your recommendation!

Rated 5 out of 5 stars

Great thankyou

25 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much! 💙 We’re delighted you’re happy with your experience and really appreciate your support!

Rated 5 out of 5 stars

Expensive replacement heads

I found that the base was too narrow leading to instability.
The Battery must be small capacity because it lasts a lot less time than my wife's Oral B.
Replacement heads are very expensive.
Having said all that it works fine for me.

21 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you very much for taking the time to share your feedback with us Sheila. We really appreciate your honest comments regarding the base, battery life and replacement head pricing.

We’re pleased to hear that, despite these points, the toothbrush is working well for you. Your feedback is genuinely valuable and will be shared with our team as we continue to improve our products and customer experience.

Rated 5 out of 5 stars

Good product

Good product .
Definitely seen a different in my teeth.

20 April 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review, Isa! ❤️ We’re delighted to hear that you’ve noticed a difference in your teeth and that you’re happy with the product.

Rated 5 out of 5 stars

I'm so happy with this whitening powder…

I'm so happy with this whitening powder I can see the difference in after 1 use it's nice to see some white in my teeth again. Delivery was less than 1 week & customer service are fantastic & helpful.

20 April 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review, Tasha! ❤️ We’re so happy to hear you’re already seeing a difference after just one use of our whitening powder! ✨ It’s also wonderful to hear that you were pleased with the delivery and our customer service. We really appreciate your kind words!

Rated 5 out of 5 stars

The customer service is excellent and…

The customer service is excellent and the team responded to an issue I had very quickly. Excellent service.

17 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your wonderful review! We’re delighted to hear that our customer service team was able to resolve your issue quickly. We really appreciate your kind words and support! 💗

Rated 5 out of 5 stars
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review! We’re delighted to hear you’re happy with both our service and products. We really appreciate your support! 💗

Rated 5 out of 5 stars

Delivery error problem resolved quickly

My original order was wrongly delivered by the courier.
The Spotlight team reviewed my feedback and promptly implemented a replacement order which was delivered quickly.
Excellent service.

16 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for taking the time to leave us such a lovely review! 😊

We’re really pleased to hear that we were able to resolve the delivery issue quickly and get your replacement order to you without further delay.

We really appreciate your kind words and your support of Spotlight Oral Care. 💙

Rated 5 out of 5 stars

Pleasant tasting

Pleasant tasting. Greatvresults

16 August 2026
Spotlight Oral Care UK logo

Reply from Spotlight Oral Care UK

Thank you so much for your lovely review! We’re delighted to hear you enjoyed the taste and are happy with the results. 😊

We really appreciate your support!

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