Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficiently despatched new heads order. Toothbrush design has some misgivings: no warning on battery run out. Hand grip poor when wet with spittle .
Company replied
The customer service is really helpful and quick to respond! I had an issue with the toothbrush not charging very well and would turn off with every use of the two minute toothbrush in setting... See more
Company replied
I’ve recently tried the teeth whitening powder from Spotlight Oral Care UK. The product is easy enough to use and is a nice addition to my oral care routine, but I haven’t noticed a dramatic differen... See more
Company replied
Company details
- Beauty product supplier
- also in
- Beauty supply store
- Cosmetic Dentist
- Dental Supply Shop
- Health and beauty shop
- Teeth whitening service
About Spotlight Oral Care UK
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
We purchased the water flosser…
We purchased the water flosser excellent performance but a slight problem
Spotlight gave excellent customer service without question a new one was posted out
Would definitely recommend
30 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your fantastic review!
We're delighted to hear that you're enjoying your Water Flosser and that our Customer Care team was able to assist you quickly when you experienced an issue.
We always want our customers to feel supported, and we're glad we could get a replacement arranged for you. Thank you for your recommendation and for choosing Spotlight Oral Care!
The shipping was quick and the items…
The shipping was quick and the items where well packaged. I had an issue and needed help from customer support and they where quick, responsive and helpful!
29 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your lovely feedback!
We're delighted to hear that your order arrived quickly and was well packaged. It's also great to know that our Customer Care team was able to assist you and provide the support you needed.
We always aim to make sure our customers have a smooth experience from ordering through to aftercare, so we really appreciate you taking the time to share your kind words.
Thank you for choosing Spotlight Oral Care!
Sonic brush works well
Sonic brush works well; whitening toothpaste does deliver to a point that is worthwhile and delivery service for replacements is efficient.
29 July 2026
Reply from Spotlight Oral Care UK
Thank you for your wonderful feedback!
We're so pleased to hear that you're enjoying your Sonic toothbrush and that you've noticed a difference with our whitening toothpaste. It's also great to know that our delivery service has been efficient when ordering replacements.
Thank you for choosing Spotlight Oral Care and for taking the time to share your experience with us.
Amazing product and delivery service.
4 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your lovely review!
We're delighted to hear that you're enjoying your Spotlight Oral Care products and that you had a great experience with our delivery service.
We really appreciate you taking the time to share your feedback and your support means a lot to our team.
Used 2 sets of the whitening strips and…
Used 2 sets of the whitening strips and ultra whitening professional toothpaste made zero difference. These products will make no difference to the colouring of your teeth.
5 August 2026
Unprompted review
Reply from Spotlight Oral Care UK
Thank you for taking the time to share your feedback.
We're sorry to hear that you didn't see the results you were hoping for from our Whitening Strips and Professional Whitening Toothpaste.
Whitening results can vary from person to person depending on factors such as your starting tooth shade, the condition of your teeth, lifestyle habits, and the type of staining present. While many customers see noticeable results quickly, others may require a longer course of treatment as everyone's teeth and enamel are unique.
Our whitening strips contain the highest permissible amount of active whitening ingredients for at-home whitening, with hydrogen peroxide clinically proven to whiten natural enamel. However, whitening products are only effective on natural teeth, and factors such as thinner enamel, more visible dentin, or existing staining can affect the level of whitening achieved.
If you haven't had a professional scale and polish recently, this can also help improve whitening results, as plaque build-up can prevent the active ingredients from reaching the enamel as effectively.
Thank you again for trying our products and for sharing your honest feedback. We really appreciate it and hope this information helps explain why results can differ from person to person.
Great company with amazing customer…
Great company with amazing customer service. I had problem with flosser and they were very quick to respond, help and replace the faulty product.
29 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your kind review! We're delighted to hear you had a great experience with our customer service and that we were able to resolve the issue with your Water Flosser quickly. We really appreciate your support and hope you continue to enjoy your Spotlight Oral Care products!
World of difference
World of difference from my old flosser.Mouth feels dentist fresh after using this new flosser.Will motivate me to use it daily.What a difference
28 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your fantastic review! We're delighted to hear your new Water Flosser has made such a difference and that your mouth feels dentist-fresh after using it. We hope it continues to make your daily oral care routine even more enjoyable. Thanks for choosing Spotlight Oral Care!
Easy ordering and good delivery service.
18 July 2026
Reply from Spotlight Oral Care UK
Thank you for your review! We're delighted to hear you found the ordering process easy and were happy with our delivery service. We really appreciate your support and hope you enjoy your Spotlight Oral Care products!
Reply from Spotlight Oral Care UK
Thanks so much for your fantastic review! ⭐ We're delighted to hear you're loving your toothbrush. We really appreciate your support and hope it continues to keep your smile sparkling
This is my second toothbrush so was…
This is my second toothbrush so was happy to order another one.
The website is easy to navigate so the purchase was straightforward. The delivery was quick.
27 July 2026
Reply from Spotlight Oral Care UK
Hi Ms Ruth Allanach,
Thank you so much for taking the time to leave your review.
We're delighted to hear that you've chosen a second toothbrush and that you found our website easy to navigate. It's also wonderful to know your order arrived quickly.
We truly appreciate your continued support and hope you enjoy your new toothbrush!
I received my package very quickly
I received my package very quickly, really impressed with the with the toothbrush and so many offers for other items.
25 July 2026
Reply from Spotlight Oral Care UK
Thank you for taking the time to leave us a review Michael! We're so pleased your order reached you quickly and that you're enjoying your new toothbrush. It's fantastic to hear you also appreciated the range of offers available. We hope you continue to enjoy your Spotlight experience!
Effective and Refreshing
I love the freshness of these products and they make my teeth look extra shiny, I’m unsure if the whitening is effective as it’s only been a few days but I hope it will be.
25 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your lovely review Inaya! We're delighted to hear you're enjoying your products and we appreciate your custom.
Reply from Spotlight Oral Care UK
Thank you so much for your wonderful review Afra! We're delighted to hear that you've found our toothpaste to be the best for sensitive teeth. We appreciate your support!
Love the product
Love the product. I knew it was good to when my dental hygienist noted how much better my teeth were than my old electric brushe- Senseflex. Quick delivery and competitive pricing.
23 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re loving your Spotlight Oral Care toothbrush and that your dental hygienist noticed such a positive improvement. It’s fantastic to know you’ve made the switch and are seeing great results.
We’re also delighted that you were happy with the quick delivery and pricing. Thank you for choosing Spotlight Oral Care and for sharing your experience with us! 😊
Used a couple of teeth whitening…
Used a couple of teeth whitening products due to tea and cigarette stains. The usually involved a lot of work. I can honestly say that this product has noticeably whitened my teeth AND all you do is put it on your toothbrush. Worth the 5 star rating.
12 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your fantastic 5-star review!
We’re delighted to hear that you’ve noticed such great results with our teeth whitening product. We know how frustrating stubborn stains can be, so it’s wonderful to hear that you’ve found an easy addition to your daily routine that makes a visible difference.
Thank you for sharing your experience and for choosing Spotlight Oral Care — we really appreciate your support! 😊
Broke after 2 years, spam emails despite unsubscribing
The toothbrush was initially okay but broke after a little over 2 years.
They continue to spam with emails and texts, even after you've unsubscribed. If I get any more I'll start marking them as spam!
28 July 2026
Unprompted review
Reply from Spotlight Oral Care UK
We're very sorry to hear that your toothbrush stopped working after just over two years, and we understand how disappointing that must have been. We also sincerely apologize for your experience and thank you for sharing your feedback with us.
Our team would be happy to investigate both issues further. I've requested your contact details, and as soon as I receive them, I'll be happy to assist you and provide an update. Thank you for taking the time to share your feedback—we hope to have the opportunity to make things right.
Good toothbrush but just stopped working one day
I liked my toothbrush until it suddenly stopped working just over three years after I bought it. I contacted the company about potential repairs or a replacement, but heard nothing. So this is not a good purchase if you care about the longevity of your electronic products!
28 July 2026
Unprompted review
Reply from Spotlight Oral Care UK
Hello Ings,
We're so sorry to hear that your toothbrush stopped working, especially after you had been happy with it. We completely understand how disappointing this must have been, and we sincerely apologize for both the issue with the toothbrush and for your experience trying to get in touch with us.
Our team would be happy to look into this further for you. We have requested your contact details, and as soon as we receive them, A member from our team would be happy to assist you and advise you on the next steps. We appreciate you bringing this to our attention and hope to have the opportunity to help.
Brilliant company
I was amazed at how quickly my order was processed and delivered. Really good company to deal with. The sonic toothbrush is gentle but effective.
20 July 2026
Reply from Spotlight Oral Care UK
Thank you so much for your kind words Happy! We're delighted to hear that you were impressed with our quick processing and delivery, and that you're enjoying your Sonic Toothbrush.
Exceptional customer service
Exceptional customer service. Extremely speedy response to questions, with genuinely expert advice. Buy with confidence, great toothbrushes & second-to-none customer experience 🌟 🌟 🌟 🌟 🌟
24 July 2026
Unprompted review
Reply from Spotlight Oral Care UK
Thank you so much for your fantastic review Genevieve! We're delighted to hear that you had such a positive experience with our customer service and found our advice helpful. It's wonderful to know you're enjoying your toothbrushes too. Your kind words and recommendation mean a great deal to our team. Thank you for your support!
Toothbrush heads quality gone down
Toothbrush heads - have gotten noticeably softer so that I have to repurchase more frequently. I’m guessing by design. Once the brush is out of action won’t be repurchasing this brand. Tooth brushes are meant to to last longer than 3 weeks
24 July 2026
Unprompted review
Reply from Spotlight Oral Care UK
We're very sorry to hear that this has been your experience Lana and we appreciate you bringing it to our attention. We've requested your contact details, and as soon as we receive them, a member of our team will be in touch to look into this further. Thank you for your patience
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