Product was a good price and appears to be good quality, but have not had an opportunity to use it. But, based on a previous A/C equipment purchase, which performed well, I'm giving the current rating... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great product -well designed and built. Odd that they should hide their Chinese origins - presumably ashamed of the world's justified perception of most Chinese goods (and companies) as being poor qu... See more
Prompt Delivery. Well packaged, although perhaps they could use an alternative to polystyrene. Detailed instructions provided and very easy to install. Easy online e-Warranty registration process,... See more
Great prices, products and delivery. Only let down by DPD who gave me a timeslot of 21:00-22:00 but failed to deliver until the following lunchtime. STILL received a couple of days earlier than an... See more
Company details
- #3 of 4 best companies in Equipment Exporter
Written by the company
VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isnʼt just a task, itʼs a declaration of reinvention. Upgrade with VEVOR.
Contact info
United Kingdom
- https://uk.vevor.com/pages/contact-us
- uk.vevor.com
4.4
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value items
Bought a few items recently, really surprised by what you get for your money compared to other suppliers. Seems so far to be good quality and would recommend their towing chains and straps.
Fast and few delivery as well as a bonus.
1 April 2025
Unprompted review
Cat Wheel
Very happy with the service from Vevor, the cat wheel I bought is good quality and at a great price. Delivery was fine. No issues at all.
3 March 2025
Amazing people great delivery and spot…
Amazing people great delivery and spot on product
25 March 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Vevor PA 400 injector tester.
Vevor PA 400 injector tester.
As a unit it is well built and works OK but the adapters supplied were poor.
The unit has a M14 male coupling and one adapter is M14-M14 female-female and fits ok. The other adapter is M12-M12 female-female and although fits my M12 injector it will not couple to the main unit which has an M14 male thread.
Why could not the adapter have a M14-M12 female- female when it would work fine. As it is I cannot use to test the injectors I bought it for.
22nd April
Following my 3 star review here Vevor contact me and supplied me the correct part I needed. Ok they made a mistake with the goods originally supplied but they followed up and corrected the error. For me that rates very highly and I am very happy with the service.
28 March 2025
Unprompted review
Reply from uk.vevor.com
Dear customer,
We received your review on Trustpilot.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket：411354754845696 for your case.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
The process of returning is lengthy
The process of returning is lengthy, the staff are forced to some amount refund and keep this product,
27 March 2025
Reply from uk.vevor.com
Dear customer,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We have already refunded you £61, and how about we refund you a further £20. We will refund you as soon as we get your confirmation reply.
Don't worry. We will be more than happy to assist you further.
Have a great day.
Vevor Team
SATISFIED
Can't complain about service or product ordered. It was well packaged and speedily delivered so arrived in good condition and is exactly what I needed.
14 March 2025
Good selection of hard-to-find items at…
Good selection of hard-to-find items at a great price.
In my eighties, and purchasing from VEVOR for several years.
All the products are well-made and are available at prices you can afford.
I can recommend VEVOR for good value at a fair price.
27 March 2025
No delivery of product. Problem since resolved
No delivery of product, goods are supposedly in a delivery store Evri don't recognise the number I have given.
After a purported attempted delivery (27th March) still nothing materialised, no callers came to the house at all so I do not believe any delivery was attempted.
Update: Parcel was delivered today 01/04/2025 (no joke despite the date) and just in time as I really needed it for work. Vevor were prepared to give me a refund on a cancelled order but I am happy to pay for a product which I really need.
26 March 2025
Unprompted review
Reply from uk.vevor.com
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you the message with effective solution or further details within 24 hours via our livechat. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Very competitively priced
Very competitively priced, super fast delivery. Overall really pleased.
24 March 2025
Items as described with CE marks
24 March 2025
broken product which they won't replace
sent me an apparently 2nd hand product with a broken component. all they had to do was issue another and collect the old one but they are taking days to investigate instead. hopeless customer service.
21 March 2025
Unprompted review
Reply from uk.vevor.com
Dear daryl watts,
We understand your frustration with the condition of the product you received and the delay in resolving the issue. We strive to provide our customers with a positive experience, and we apologize that this was not the case for you. We are currently investigating the matter and will provide you with an update as soon as possible.
As for this problem, we will resend the broken parts to you.
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
Reply from uk.vevor.com
Hi customer,
We are sincerely sorry to hear this.
We have created a customer support ticket 410189831554048 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.
We will do our best to help you. Thank you for your cooperation.
Best regards,
Vevor
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery. Very happy
14 March 2025
New Customer
I found Vevor very easy to find what I required and the delivery was very good. I will certainley use and recommend you to others.
14 March 2025
Wall mounted hosereel
I have bought three items from Vevor they have all been of very good quality and at a reasonable price
In each case have received the goods promptly
Will use Vevor again
14 March 2025
very fast and reliable service and…
very fast and reliable service and delivery, good quality
14 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.