I ordered a battery charger as my one burnt out on one of the chips on the board. When I got the package delivered the charger was fine but the box it came in was the thinnest cardboard possible and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The mower itself is quite good, but there are some annoying niggles. The operating instructions are poor and misleading, and the general internet support is non-existant. On line identifies a securi... See more
Company replied
The robot mower is ok’ish. By that I mean it runs about in a random manner cutting grass like it’s supposed to. However, my lawn has a very slight slope, nothing serious just a gentle slope. The mower... See more
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Good little lawnmower purchased from Aldi. Easy to set up following instructions. Best to bury cable for garden boundary. Cut by mistake but easily repaired. In a small garden found cable can be 6" ne... See more
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Company details
About Yard Force UK
Written by the company
At Yard Force, we are passionate about helping people create and maintain beautiful outdoor spaces with ease. As a trusted provider of innovative garden power tools, we specialise in cordless lawn mowers, battery-powered garden tools, hedge trimmers, chainsaws, and high-performance pressure washers designed for reliability and ease of use.
Shop Yard ForceServing customers across the UK and Europe, Yard Force combines performance, durability, and modern design to meet the needs of both homeowners and professionals. Our products are developed with advanced battery technology, ergonomic handling, and low-maintenance features to make gardening more efficient and enjoyable.
Whether you’re looking for a compact cordless mower for a small garden or a powerful pressure washer for demanding cleaning tasks, Yard Force provides practical, easy-to-use solutions that deliver consistent results.
Customer satisfaction is at the heart of everything we do. From product development to aftersales support, our dedicated team is committed to delivering a seamless experience. We rigorously test our products to ensure high standards of quality, performance, and safety.
At Yard Force, we continuously invest in innovation and listen closely to customer feedback to improve our range. We value every review and use your feedback to shape our products and services for the future.
Contact info
United Kingdom
- uk.yardforce.eu
3.4
Average
338 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Reply from Yard Force UK
Thank you for your great review!
We are very happy to hear you were pleased with the service and product we provided.
We are always here to help should you need us in the future!
This is my second purchase from…
This is my second purchase from Yardforce. Very happy with the purchase but also with the back up when a problem occurred.
23 April 2026
Reply from Yard Force UK
Thank you for your 5⭐ review.
We’re delighted to hear that you're pleased with your Yard Force products!
If you ever need any assistance in the future, we’re always here to help!
Reply from Yard Force UK
Thank you for your lovely review!
We are very pleased to hear you were happy with the service provided.
ROBOT MOWER i600
The mower itself is quite good, but there are some annoying niggles.
The operating instructions are poor and misleading, and the general internet support is non-existant. On line identifies a security PIN, but it is impossible to find out what it is and how you input it.
The mower ocassionally falls off the lawn edge, and is unable to reverse. A short length of magnetic strip is provided, but it is impossible to locate availability to purchase additional strip, either through YardForce or elsewhere. There is no assistance anywhere to determine an alternative method of keeping the mower in bounds.
5 May 2026
Reply from Yard Force UK
Hi Alan,
Thank you for taking the time to share your feedback.
Our Customer Experience team is already in touch with you through your support ticket and will continue working closely with you to help resolve the concerns you've raised, including the boundary setup and mower operation. We truly appreciate your patience while we investigate the best solution for you.
Your comments regarding the instructions, online support information, and availability of additional magnetic strip are also very valuable, and we’ll ensure this feedback is shared with the relevant teams to help improve the experience for all customers.
Thank you again for bringing this to our attention, and please rest assured we’re here to help.
Reply from Yard Force UK
Thank you for your lovely review!
We are very pleased to hear you were happy with the product you received.
We are always here to help should you need us in the future!
Custom Service is superb
Customer Service is superb. Solved my query instantly and I’d always highly recommend this company.
22 April 2026
Reply from Yard Force UK
Thank you for your wonderful review!
We are very pleased to hear you were happy with the service and product you received.
We are always here to help should you need us in the future!
You sent the package by a Courier but…
You sent the package by a Courier but it was a size that could have been posted and delivered by mail..
17 April 2026
Reply from Yard Force UK
Hi Mark, thank you for your feedback. We’ve chosen what we believe is the most suitable courier service for our products, however, we appreciate your input and will share your comments with the team for review.
Reply from Yard Force UK
Thank you for your wonderful review!
We are very pleased to hear you were happy with the service and product you received.
Enjoy your new Yard Force product, and we are always here to help!
Reply from Yard Force UK
Thank you for your 5⭐ review.
We’re delighted to hear that you're pleased with your lawnmower and the customer service we provided.
Enjoy your newly mowed lawn, and if you ever need any further information, we’re always here to help!
WE HAVE NOT RECEIVED THIS ITEM
We still have NOT RECEIVED this strimmer.
DPD said they could not find this address.
We have ordered and received things from you in the past with no difficulty at all.
DPD told me this morning that the strimmer has been returned to you.
The money for this was taken on 10th April.
Please could this be delivered A.S.A.P
10 April 2026
Reply from Yard Force UK
Hi Roger,
Thank you for your message, and I’m really sorry for the inconvenience caused.
We’ve been in contact with you to confirm your address, as it appears the original order was missing a house number, which may have caused the delivery issue with DPD.
We appreciate your patience and will make sure this is resolved for you promptly.
Thank you.
Just got my gmr40a petrol lawn mower…
Just got my gmr40a petrol lawn mower delivered today and it looks very well built was looking forward to getting cracking on my lawn but unfortunatly they dont supply the oil for the mower
It's a bit like getting a brand new car and been told you can't drive it until you've been and bought some oil seems a bit tight of them to me
14 April 2026
Unprompted review
Reply from Yard Force UK
We’re really pleased to hear you’re happy with how the mower looks and feels, however we completely understand your frustration regarding the oil.
Due to shipping and safety regulations, we’re unfortunately unable to include oil with the mower, which is why it needs to be purchased separately before first use.
I will pass your feedback onto the team. If you need any guidance or help with anything further, we’re always here to help.
Thanks again for your feedback.
I have to say I cannot fault this company
I have to say I cannot fault this company, the products I have to say do exactly what they say they do. The after care once you get through the usual electronic stuff is outstanding and my products are 3-4 years old and I have not been charged yet. Outstanding in today’s market, they deserve a lot better reviews than they get and that’s not because of the foc. The products are excellent and UK based.
13 April 2026
Unprompted review
Reply from Yard Force UK
Thank you so much for your fantastic feedback! We really appreciate you taking the time to share your experience.
It’s great to hear that your products are still going strong after several years and delivering exactly what you expected, that’s exactly what we aim for. We’re especially pleased that our after-sales support has made a positive impression too.
Thanks again for choosing us 😊
Short life battery.
Battery number 2021030949, charger Ch2021030290,Lawnmower 2021040349. Why cant my battery charge anymore, only been used for two seasons. No charge means no lawnmower or strimmer. Need an answer quick before I have to dig deep and purchase tools again.
Problem solved very quickly by Yard force staff,
Thanks again.
6 April 2026
Unprompted review
Reply from Yard Force UK
Hello, I’m really sorry for the experience you’ve had with your battery, this isn’t what we want for any Yard Force customer. We’d like to look into this so please email team@yardforce.co.uk with your order details, serial numbers, purchase date, and a brief summary of the issues (plus your best contact number). Our support team will review this and get back in touch to help resolve your query. Thank you!
Yard Force Petrol EasyStart mower does not start…
Purchase a Yard Force petrol mower as it is equipped with a Honda EasyStart engine.
I have used the mower once, but very difficult to start. For the second mowing the mower no longer starts, I have drained tank, replace the fuel, but with no success. My previous Honda Easy Start mower started first time every time.
I am returning to Costco, where I read the reviews this is not uncommon.
4 April 2026
Unprompted review
Reply from Yard Force UK
Hi Terry, I’m really sorry for the experience you’ve had with your petrol mower, this isn’t what we want for any Yard Force customer. We’d like to look into this so please email team@yardforce.co.uk with your order details, serial numbers, purchase date, and a brief summary of the issues (plus your best contact number). Our support team will review this as a priority and get back in touch to help resolve your query. Thank you!
I bought a Yard Force Lawn mower 2…
I bought a Yard Force Lawn mower 2 years ago. A part, the roller, had broken and I rang to enquire about a spare for this. I found the automated system that asked for my details, model number & problem, excellent. I almost immediately received an email & the issue has been expeditiously dealt with. Nicky was my Customer Experience contact who dealt with the enquiry with alacrity & was extremely polite & helpful, hence my top score review.
30 March 2026
Unprompted review
Reply from Yard Force UK
Hi Lorraine, thank you for your review. We’re pleased to hear that you were happy with the service throughout, and I will pass on your positive feedback to Nicky and the team. Please don't hesitate to reach out should you need our help in the future. Thanks!
Great purchase at a very reasonable…
Great purchase at a very reasonable price
Quick Delivery, easy to put together and easy to use.
23 March 2026
Unprompted review
Reply from Yard Force UK
Thank you for your great feedback! We’re glad you were pleased with your purchase. We're always happy to help should you need us in the future.
Battery cells fail frequently
Battery lawnmower cells have a critical fault where the BMS system won’t allow the cell to charge. It can’t be reset when this happens.
Support were useless and I had to point to online posts indicating what the problem was, then sent me a new charger instead of a new cell. Weeks later we finally got a new cell and that has now failed despite being careful not to let it run flat when in use.
21 March 2026
Unprompted review
Reply from Yard Force UK
Hello, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
If you do require any further assistance, please reply to your existing support ticket 181463 and our team will be more than happy to help and look into this further for you. Thank you.
Electric Mower wouldn’t start after…
Electric Mower wouldn’t start after winter, despite basic checks. The machine was under extended warranty. Yardforce arranged a courier next day to take away for repair. This was completed and the machine returned within a few days. The technician completing the repair, sent me a report with a video showing the mower working. Very good service start to finish.
20 March 2026
Unprompted review
Reply from Yard Force UK
Hi Brian, thank you for your review. We’re pleased to hear the repair was arranged quickly and that you were happy with the service throughout. Don't hesitate to reach out should you need our help in the future. Thanks.
Batteries and Charger Issue
The customer service provided by Nicky and Hollie was first class and super efficient.
I had an issue with 2 batteries and their charger for my Yard Force blower/vacuum, which I had recently purchased.
Nicky and Hollie were very supportive of my issues and resolved these in such a professional manner. I couldn't have asked for a better service. Thank you.
12 March 2026
Unprompted review
Reply from Yard Force UK
Thank you so much for your kind feedback.
Delivering a professional, responsive service is something we take great pride in.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance, please don’t hesitate to get in touch.
Needed a spare part (broken switch
Needed a spare part (broken switch - mea culpa!). Initial contact via a chat bot on my phone (very strange) but it worked and the subsequent email exchange was great.
Nicky was very helpful, and the part arrived very quickly.
Great service. Thank you!
12 March 2026
Unprompted review
Reply from Yard Force UK
Thank you for your great feedback! We’re glad we could help and get everything sorted for you. Please don't hesitate to reach out should you need us in the future, thanks!
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