UKBD OUTLET Reviews 14

TrustScore 2 out of 5

2.1

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Company details

  1. Perfume store

Written by the company

UKBD OUTLET is a leading beauty retailer and wholesaler based in the United Kingdom. We specialize in selling branded beauty products, including fragrances, makeup, skincare, and haircare essentials, along with a full range of gift sets. We are importer men and women own branded clothes. Our Brand name is ''UKBD''.


Contact info

2.1

Poor

TrustScore 2 out of 5

14 reviews

5-star
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3-star
2-star
1-star

No recent history of asking for reviews

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Rated 1 out of 5 stars

AVOID AVOID AVOID!

AVOID AVOID AVOID!

Absolutely disgusting customer service. Eid is 2 days away. I placed an order and paid for next day shipping. With a day left to Eid, I have only now been told the product is out of stock and that is after I had to chase them down, and trying to contact the company. If I had not contacted them as much as I did, I wouldn’t have got a refund. Way to ruin someones Eid gifts. Definitely avoid them!

29 April 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

My order did not arrive and I have not been refunded. Being ignored by customer services.

9 February 2022
Unprompted review
UKBD OUTLET logo

Reply from UKBD OUTLET

Dear Buyer, kindly send your order number. Our all customers order we tried to deliver timely manner otherwise we refund a full. Therefore, with due respect your comment is not true.

Rated 1 out of 5 stars

Avoid, avoid, avoid.

Ordered perfume over 3 weeks ago and it still hasn't been dispatched. Unanswered queries on live chat and via email, I would avoid using this site.

20 December 2021
Rated 1 out of 5 stars

Wrong order recieved

I ordered a fragrance as a gift for a male friend, they sent out my gift 5 days late and when I did finally receive it they sent the wrong fragrance nowhere on the site did it say it was womens and in-fact the photo shown on their own website showed the mens bottle, I sent them an email and as of yet they haven’t replied but if they choose to carry on ignoring my emails I will be taking actions further extremely unhappy by this brand

16 December 2021
Rated 1 out of 5 stars

Package was late then it arrived and…

Package was late then it arrived and wasn’t the gift set I ordered-emailed them & have raised a complaint via PayPal resolution and still not had a response

20 October 2021
UKBD OUTLET logo

Reply from UKBD OUTLET

Hi, we have sent email and requested to return.Also we offer with full refund and return cost. we are sorry for your inconvenience.

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