I ordered 2 items which were damaged in the post by EVRI. EVRI were no use, but when I contacted UK C&L they were so helpful and within hours they had dispatched one item that they could replace and... See more
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Company details
- #77 of 80 best companies in Camping Shop
- #20 of 20 best companies in Caravan Supply Shop
Written by the company
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Contact info
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, United Kingdom
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
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Replied to 4% of negative reviews
Typically replies within 24 hours
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Very impressed.
Ordered 2 Isabella footstools. Great price, very fast delivery. Very happy, will definately order from this company again.
Purchased Shurflo water
Purchased Shurflo water pump for my motorhome at very good price but unfortunately it arrived very poorly packaged with little protection to pump inside flimsy cardboard box
Fantastic service and great communication
I purchased 2 Sunn camp sleeping bags, baubles pattern.
Super fast despatch and delivery, I bought them to make a double to take in our caravan and I was worried the sleeping bags would be too restrictive, they are huge! And great quality!
Thanks, great service and great products, just brilliant 😊
Great price but orders always cancelled
Great price, then to be told 3 days later order cancelled not in stock. I’ve used this company twice and both times this has happened so it will be my last.
Great fast service next day delivery
Great fast service next day delivery
motorhome cover great product
would not hesitate to use uk camping and leisure again
many thanks
Great price
Great price, easy clear website. Fast delivery. Will definitely use again without hesitation. Highly recommended. Many thanks for your excellent service.
Ordered a roof rack for my car which i…
Ordered a roof rack for my car which i thought was a bargain until it arrived and turned out to be the wrong type. Wouldn't fit my roof rails at all. When I emailed the company I was told it was the correct roof rack just unsuitable for my car. I had given them all the details they needed ( make, model, doors, year, reg etc ) but they said it was what the manufacturer specified then told me I needed a different model quoting the model number. When I asked if they could send me postage so I could send the wrong one back, I was told in no uncertain terms that I would have to pay the postage back and I would be refunded my payment (less the £2.99 initially postage). I said I dont want a refund, I want the roof rack I paid for. They absolutely perused to help me in any way. I had to pay £14 postage to send it back and still ended up with no roof rack. This company is a joke. Do not use, their customer service is crap. They will not help you even when they are standard fault. Not a happy bunny 😡😡
DO NOT USE
The goods I ordered were not in stock, I only found out when they did not arrive, when I chased I was simply told my order had been cancelled with no apology, my refund should be in my account in 3-5 days, it wasn’t, I had to chase 2 more times before refund was received.
Customer service is not good
Will not be using again.
Easy and efficient.
Easy to order on website.
Good price.
Efficient, good communication, swift delivery.
Bought two Milenco steering locks which…
Bought two Milenco steering locks which arrived promptly and well-packaged. No issues and fully recommend the seller
Bad service bordering on dishonesty
Ordered 2 items totalling £129 including £14,99 postage. Seller dispatched the cheaper item costing £35, charged the full postage and then told me they could not send the more expensive item as it cost too much to post. They issued a refund, but refused to give a refund on part of the postage. Bad service bordering on dishonesty.
Great prices and delivery (toilet…
Great prices and delivery (toilet chemicals)
Misleading delivery promises and zero accountability
I chose Camping and Leisure specifically because their product page advertised a fast delivery timeframe that suited my travel plans. That promise turned out to be completely unreliable.
The item was not dispatched when implied, the courier tracking was repeatedly changed, and a false delivery attempt was recorded despite us being at home the entire time. What was initially meant to be a time-critical delivery was eventually pushed back several days, making the item useless for its intended purpose and completely disrupting my Christmas plans.
What’s most disappointing is the company’s response. Rather than taking responsibility, they denied their own delivery messaging, blamed the courier, and offered no compensation, discount, or goodwill gesture whatsoever despite the significant inconvenience caused. Simply saying they are “beholden to the courier” is not an acceptable excuse — the contract and responsibility sit with the retailer, not the customer.
Busy periods are not an excuse for misleading delivery claims or poor customer service. If you need an item by a specific date or expect a company to stand behind what it advertises, I would strongly recommend looking elsewhere
I recently made my initial transaction…
I recently made my initial transaction with this firm, and everything went smoothly. I bought the Ridge Monkey XL Steamer, and the entire process was seamless, with a fantastic price and swift shipping. I'm thoroughly satisfied with the experience!
Good value
Good value, very quick delivery. Would recommend and will use again
Very good service
Great products for a reasonable price
My 2nd purchase. I had a great experience both times. Super fast delivery, great products for a reasonable price
CV470plus
Only bought pack of four CV470 gas canisters, but, they were the cheapest i could find and delivery, well, i think someone must have been spying on me when i hit the buy button, even a bolt of Lightning couldn't have been quicker!
Top Notch !!
Great hub cab
Item as described and arrived very quickly and well wrapped. Will definitely be using again :-)
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