Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more
Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontrac... See more
Called on Monday, received a quote the next day early in the morning which was followed by a call not long after. Agreed the quote, logged online to complete the booking form. Later that day I recei... See more
Company details
- #3 of 7 best companies in Windshield Repair Service
- #17 of 35 best companies in Vehicle repair shop
Written by the company
Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking
Contact info
207 Regent Street, W1B 3HH, London, United Kingdom
- +443308089357
- info@ukcarglass.co.uk
- ukcarglass.co.uk
4.8
Excellent
1k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good comms
Good comms, found a provider on the date I wanted. The guy came out on time and was friendly and efficient.
Thanks.
20 August 2026
Up/Down Door Glass Replacement
Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontract your work out to local businesses. So go and give your local fitter a review aswell
14 August 2026
The service was quite expensive I…
The service was quite expensive I thought i was spending less than 50% of buying a new glass but it s what is it is .... thanks for the service and availability
1 February 2026
Unprompted review
Amazing experience
Amazing experience, best quote on the market, I was able to book in to have my Tesla windscreen replaced within a couple of days of enquiring. The team at UK Car Glass were quick, responsive and professional.
14 August 2026
Unprompted review
Very quality work ,respect our…
Very quality work ,respect our area,safe driving will be great future ….thanks
11 August 2026
Excellent service from first enquiry…
Excellent service from first enquiry through to fitting.
I was sceptical at first and carried out various checks. All proved positive.
11/10. Highly recommended.
10 August 2026
5 stars from start to finish
I received an instant quote from UK Car Glass, £200 cheaper than a competitor for a full windscreen replacement. Booked it, technician arrived when he said he would, communication throughout was outstanding and the work done was top notch. I couldn't fault the service I received, 5 stars.
6 August 2026
Had the windscreen replaced within 2…
Had the windscreen replaced within 2 days of contacting! Brilliant!
6 July 2026
Excellent all round
Excellent all round; repairman (Joe, from JKR Motorglass) very efficient, polite, and got the job done! Would recommend.
1 July 2026
It was a small company in spencers wood…
It was a small company in spencers wood near reading. Top company who know what customer service is all about. Fitted me in earlier than planned and worked around my schedule not theirs
4 July 2026
Service was quick and professional
Service was quick and professional, technician made sure everything was done properly and was very kind.
1 July 2026
Great price and the guy was really…
Great price and the guy was really friendly. It didn't take long for him to change the windscreen. I would definitely recommend them and I would use them again.
29 June 2026
Competitive price and quality work as…
Competitive price and quality work as well as excellent experience booking in the 1st place
30 June 2026
Booking on line took order and…
Booking on line took order and confirmed the window screen replacement for this Tuesday, arranged to travel and take time from work only to get an email today to say can not be done until next week. Terrible service (or lack of service)
22 June 2026
Unprompted review
Reply from UK Car Glass
Hi Stanley,
Thank you for taking the time to leave feedback, and I'm sorry the experience was a frustrating one.
You're right to be annoyed — arranging time off work only to have the date moved is exactly the kind of letdown we want to avoid, and we should have flagged the possibility of a change sooner than we did.
You booked over the weekend, and with our fitting team offline until Monday we couldn't confirm technician availability any earlier.
The team in your area was stretched and the soonest we could fit was the following week, which we let you know as soon as we'd heard back.
When a booking is placed online, the chosen day is shown as a preferred date — our quote pages read "from" — and your order acknowledgement set out that the date stays pending while we run a parts check, confirm stock and assign a local technician, after which we confirm.
I'm sorry it didn't work out on this occasion, and we'd genuinely welcome the chance to help should you need us in future.
Nino
Director, UK Car Glass
Misleading pricing practice
I submitted the details of my vehicle including license plate (from which they can get the VIN) and was given a quote for a replacement windscreen with calibration and home installation. It was a good price compared to competitors and the technician would have been able to repair at home. I accepted the quote and made payment for £889.11, and waited for the confirmation of date and time of installment. 18 hours later I received a call saying that a technician would be able to come out tomorrow to install, however the price quoted was incorrect and in fact it would be £200 more expensive as they got the windscreen part number wrong. Very annoying and potentially misleading pricing practice. I told them to recredit my card and that I would look elsewhere.
11 June 2026
Unprompted review
Reply from UK Car Glass
Hi Ben,
Thank you for taking the time to share your experience, and I'm sorry we let you down here.
You're right — the price you were quoted was incorrect. The error stemmed from a discrepancy between two of our glass suppliers, where one priced your specific windscreen significantly higher than the other, and this wasn't caught before your quote was confirmed.
That's on us, and I completely understand your frustration, especially as you had set aside time and were ready to proceed.
As soon as you asked, we cancelled the booking and initiated a full refund of £889.11 the same morning.
We've since updated our pricing on Tesla windscreens and are reviewing how supplier price differences are handled before quotes go out, so this doesn't happen to another customer.
We're also making it clearer on our website which vehicles with camera-based systems may require a workshop appointment rather than a mobile fitting.
I'm sorry we didn't get the chance to put this right for you, and I wish you all the best with your repair.
Nino
Director, UK Car Glass
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