UK Car Glass Reviews 

1,465
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the quick response times and high-quality work. Many people appreciate the kind, supportive, and communicative staff, who make the entire process smooth and hassle-free. The booking process is frequently described as easy and efficient, with many reviewers noting the excellent value and competitive pricing compared to other companies. However, some customers experienced issues with product delivery, such as receiving the wrong glass for their vehicle. A few other people also felt that the messaging service was poor or that there were delays and incorrect pricing during the booking process.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Price

Customers had positive experiences with price, often noting competitive and great prices compared to other... See more

Product

Consumers find product to be ambiguous, with some reviewers having difficulty locating specific replacement... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... See more

Rated 5 out of 5 stars

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home. Fantastic service! Great Cus... See more

Rated 5 out of 5 stars

Ash and Liah fitted a new windscreen in our Fiat campervan last month. We simply could not have been happier with the service. They are a lovely couple and completed a fantastic job, at a very compet... See more

Rated 5 out of 5 stars

Not one to leave reviews about anything, but your customer service was brilliant! Technician allocated almost straight away, turned up and done the job to a high standard. Cant fault uk car glass, wil... See more


Company details

  1. #2 of 6 best companies in Windshield Repair Service
  2. #18 of 37 best companies in Vehicle repair shop

Written by the company

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,465)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Rear windscreen replacement.

The operative turned up on time and changed my rear windscreen. Unfortunately I do not know if it was successful as he identified a wiring problem that he could not fix, so until that has been rectified I do not know if it works.

13 January 2026
UK Car Glass logo

Reply from UK Car Glass

Dear Peter,

Thank you for your review.

We appreciate you taking the time to share your experience, and we’ve since spoken with you by phone to go through everything together.

The rear windscreen was replaced as booked; however, the issue discussed was related to the front windscreen and wasn’t caused by the glass itself.

This was explained at the time, and further checks were advised.

We’re pleased this has now been clarified and thank you for your understanding.

All the best,
Nino

Director at UKCG

Rated 5 out of 5 stars

UK Car Glass 👍🏼

Great communication from the get go turned up at the agreed time and completed the installation. The guys explained the after care for the next few days and left everything spotless when they packed up

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Great experience in overall. From initial quote to completing the work. Quick replies to my e-mail, lady on the phone very pleasant and the gentleman who attended to replace my window very professional and friendly. Also received a txt after the work was done to double check all went ok and I am happy with everything. Well deserved 5 stars.

17 December 2025
Rated 5 out of 5 stars

Found an expanding spiders web crack on…

Found an expanding spiders web crack on my laminated drivers side window at 3pm Wednesday…. by 9-30am Thursday the faulty glass had been removed and replaced at my home.
Fantastic service!
Great Customer service as well from the office ( thanks Jacqui!)

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent job

This was not a straightforward replacement of the tailgate glass. The weather was terrible and it was dark.
We were kept informed on progress and very happy with the result.

9 December 2025
Rated 5 out of 5 stars

Excellent

Excellent communication , service , speedy and so importantly brilliant price compared to other quotes! Would use again !

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service , great price

I used UK glass to replace the rear window of Rav 4. The price they quoted was 15% less than the other companies I called. The technician Paul who came out to me was polite , punctual and very efficient. He made a great job of the window and cleared away the broken glass .
Thank you .

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to book

Quick and easy to book. Helpful staff.
Turned up ahead of time and did the job well and left no mess. Even vacuumed up the glass.

13 November 2025
Rated 5 out of 5 stars

Quick and competent at reasonable price

Order was double and triple checked to make sure the right glass had been ordered. Notified of name of local company supplying the service (Autoglaze UK) and roughly when they would be arriving the day before the job. Arrived on time after giving me some warning he was getting near. Glass was replaced quickly and everything cleaned up thoroughly. Completely self-contained operation ideal for those stuck in car parks or on the street. Price was 60% of the quote from the "default" windscreen replacement company in the UK and no payment was taken until UK Car Glass had phoned me and confirmed I was happy with the job (which has a lifetime guarantee). In short I can't think of anything to improve...

25 November 2025
Unprompted review

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