UK Contract Flooring Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt delivery services, noting that orders arrive very quickly, securely packaged, and in pristine condition. People also highlight the outstanding product quality, describing the various flooring options as exceptionally sturdy, visually appealing, and very easy to cut to size. Consumers truly appreciate the helpful customer support team, professional assistance, and the great convenience of ordering useful samples before making a final purchase. However, some people noted minor courier and delivery inconveniences, including occasional lost parcels or heavy flooring rolls being left outside by delivery drivers.

What people talk about most

Product

Customers had positive experiences with product, consistently highlighting its excellent quality and... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the products and... See more

Service

Reviewers mention positive feedback about service, highlighting top quality goods, brilliant delivery, and... See more

Order

Users describe positive interactions with order, noting that the correct items and quantities arrive as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After another supplier let us down at the eleventh hour - Dean helped us get the R12 rated flooring we needed, cut to size, for collection the next morning - enabling us to go ahead with the pop-up... See more

Rated 5 out of 5 stars

I was shocked to find not one supplier in the South could supply Flotex carpet. Having searched on line I found it with UK Contract flooring.co.uk. Within 5 days it was delivered. Top quality carpet w... See more

Rated 5 out of 5 stars

Dean helped us get out of a real pickle! Another supplier let us down at the last minute - Dean had what we needed, pulled it straight off the shelf and got it cut to size so we could collect it strai... See more

Rated 5 out of 5 stars

FLOTEX laid in kitchen, very pleased and looks great, I am looking at replacing my hall carpet, so much to choose from . Had Flotex in previous house about 35/40yrs ago and wears very well. Pleas... See more


Company details

  1. Flooring Shop
  2. Carpet Retail Shop
  3. Carpet wholesaler
  4. Flooring contractor
  5. Linoleum Shop
  6. Wood and laminate flooring supplier

Information provided by various external sources

Suppliers of flooring products built to stand the test of time. We have flooring solutions for both commercial & residential areas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(305)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flooring

Good people to deal with.
Sample arrived quickly, we put the order in and flooring arrived in perfect condition and on time

20 March 2024
Unprompted review
Rated 1 out of 5 stars

The product was good but the service was rubbish.

I'll give UK Contract Flooring one star as I am pleased with the quality of the carpet tiles I ordered from them.
However, after two weeks of non-delivery of my order, and after several enquiries, I was told they would send a replacement order. That never turned up either. Eventually I did my own detective work, phoned around and found that my order had been delivered to a pub about ten miles away from where I live. I drove over and collected the order, which was galling as I had paid a delivery fee to have it delivered to my house.
I shall not be using UK Contract Flooring again.

21 February 2024
Unprompted review
UK Contract Flooring logo

Reply from UK Contract Flooring

Hi Michael, apologies there were delivery problems for yourself there. Checking this I can see we checked the tracking with the courier and we also emailed you what we found, which says delivered on the 22nd of Feb at 12.30pm. In the event this was wrong we'd always look into this to resolve.

Rated 5 out of 5 stars

very helpful

quick, reliable service with great customer care. the product was exactly what we wanted.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Really very helpful

Really very helpful. Sourced the carpet when it was discontinued and delivered way before expected. Made the job a whole lot easier and can't recommend them enough

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful supplier

Very helpful customer support helped us choose Marmoleum and send samples.

Prompt service and delivery once we ordered.

All in all excellent service.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

We absolutely love our flooring from UK…

We absolutely love our flooring from UK Contract Flooring. We were unsure whether this would work in our Therapy room as we had underfloor heating.

Dean was very helpful and sent us samples prior to ordering. This flooring has made this room into a beautiful, calming therapy room.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product, and customer service.

Excellent product. Helpful customer service. I would thoroughly recommend these non-slip floor tiles. My bathroom fitter found them easy to lay on a plywood base. They have a glossy finish, but are very non-slip.

18 October 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

Product arrived well packaged in pristine condition promptly. What more can a customer ask for.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Flotex flooring

Very easy to contact and very polite and helpful. Flooring arrived within a few days, exactly as promised. Price comparable with other firms.

2 May 2023
Unprompted review

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