Ukdapper Reviews 

8,813
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Order made through a sellers portal ( Onbuy) Order not received in time in fact delayed unreasonably without explanation. Canceled order. Refunded through sellers portal. Order arrived soon afte... See more

Rated 1 out of 5 stars

Items still not delivered, although ordered and paid for nearly 2 months ago. Have sent communications by various media, but you have not responded to any of them. I have attempted to contact you by t... See more

Rated 1 out of 5 stars

Ordered item on 24/08/24 which has still not arrived. Emailed this company four times and have received one email back stating ‘order will be sent once payment has been confirmed’ even though the paym... See more

Rated 2 out of 5 stars

Ordered male fragrance for my son's birthday. Price very competitive. Not indication of how long to deliver which in the end took more than two weeks. Tried many times to contact UKdapper by phone to... See more

Company details

  1. Appliance shop

Information provided by various external sources

We have been established in the Consumer Electronics trade since 2002 and ever since 2005 as a private limited company. You can be confident that our staff, website structure and operational measures are well tested and therefore giving a very reliable service! Last year alone we delivered over 100,000 orders to individuals many of who return time and time again.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

9k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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1.7

All reviews

(8,813)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

AVOID - they took my money ( £43.99 )
The item was never delivered nor was there any tracking.
They have NOT responded to any of my communication
The customer services number does not work

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Received as ordered

It would be good if u sent a confirmation email when ordering goods, so at first i thought I wouldn't receive goods but item did arrive so no problem I did send 2 emails and received no answers so overall item did arrive but communication could be better

9 December 2024
Rated 1 out of 5 stars

The parcel never arrived I had to open…

The parcel never arrived I had to open a dispute through paypal. No communication from the seller although I've tried getting in touch several times. Avoid unless you wanna wait weeks to get your money back.

7 December 2024
Rated 5 out of 5 stars

Recommended

To be honest the negative reviews worried me, and there wasn’t an update on tracking until 12hrs before delivery, however, good arrived exactly as described - excellent price and carefully wrapped.
Thank you!!

3 December 2024
Rated 1 out of 5 stars

Disgusting

Disgusting. Have not received my order, money taken, no response to emails. I will be telling everyone to avoid this so called company. A complete scam.

3 December 2024
Rated 1 out of 5 stars

Terrible scammers

Terrible scammers. I bought an item that was mislabeled and had to return. The returns process was difficult and dodgy and they kept denying that they'd received the package. I sent proof of postage and escalated it to OnBuy the website I purchased through. I'm lucky I got my money back but warn people to stay away.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Incredibly I just received a review…

Incredibly I just received a review request from UK Dapper, a company that took my money and didn't bother to send me the item I paid for, or indeed anything at all, not even a single reply to any of the many emails I sent trying to get my purchase or my money back. Given Ive been blatantly scammed by UK Dapper, I already posted a one star review (if only it could be lower) on my own initiative. Courtesy of this unbelievably dishonest and arrogant company, here's another one.

28 November 2024
Rated 1 out of 5 stars

Be smarter than I was... don't go near this company

Beware! This is, to all appearances, a scam company. I ordered a Tom Ford cologne weeks ago for over £100 and actually took out an account on the UK Dapper website to track my order, but all of that's apparently a facade of respectability, alongside fake assurances of honesty in the site blurb. Beyond an automatic order acknowledgement, total silence. The phone number, unsurprisingly, doesn't work and Ive received not one single reply to multiple emails asking for the goods or a refund, and there is, of course, no sign of my item which will obviously never arrive. On my account on the UK Dapper webpage the item is recorded eternally as 'pending'. If Id found this review page before ordering with warning tales of multiple scams by UK Dapper I wouldn't have gone near this company and I strongly advise anyone reading this now to steer clear. I hope this might just save someone else from the same fate. I'm now about to contact my credit card company and also reporting this outfit to trading standards. Who knows where the 5 star reviews are coming from. Companies like this shouldn't be allowed to scam customers with no comeback. Simple as that.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Undelivered

Ordered 2 weeks ago, payment accepted but still not received the goods which were supposed to be sent via Royal Mail once it was processed. Neither have they replied to my enquiry.

24 November 2024
Rated 1 out of 5 stars

Sadly my package hasn’t arrived and…

Sadly my package hasn’t arrived and even though I have asked for an update I have only been told it would be with me ‘next week’ and still nothing. I know it’s a busy time of year but things I ordered a couple of days again have arrived and this was ordered two weeks ago. 😢

21 November 2024
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!

After 4 weeks I have still not received my order. I have contacted the company at least 4 times and not received a single reply. I have asked for a refund to no avail.

DO NOT USE this company. At best not trustworthy and at worst a hoax. I shall be reporting them.

13 October 2024
Rated 1 out of 5 stars

I still am not in receipt of my recent…

I still am not in receipt of my recent purchase and despite multiple attempts at contacting you, have not heard anything back as to its whereabouts. I don’t take pleasure in leaving one star but I can’t honestly provide anything else at this stage…

16 October 2024

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