UK Departure Boards LTD Reviews 

666
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are exceptionally well built, arrive quickly, and make wonderful, entertaining additions to their living spaces. People also appreciate the smooth ordering process, reliable shipping, and the fun features that bring miniature station announcements right into their homes. Some reviewers were not happy with how tricky the initial network configuration and device setup could occasionally be. A few consumers noted that figuring out specific settings or understanding how to swap voice packs required extra patience. Despite these minor hurdles during installation, the vast majority of buyers remain thoroughly impressed with their purchases.

What people talk about most

Product

Customers had positive experiences with product, highlighting the solid build, outstanding display, and ease... See more

User experience

Consumers find user experience to be positive, highlighting that the product is a joy to use and simple to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products feature a solid... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive promptly, often... See more

Service

Users describe positive interactions with service, highlighting first-class assistance and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... See more

Company replied

Rated 5 out of 5 stars

Purchased a classic board last week, delivery could have been quicker but that was dowwn to Royal Mail who delivered it to the wrong mail centre. Absolutely brilliant product, Hanging on the wall rig... See more

Rated 5 out of 5 stars

Wonderful! The buying process was simple, the shipping was very fast and the board arrived well packaged and in perfect condition. The board was easy to set up and has been absolutely the best thing i... See more

Rated 5 out of 5 stars

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... See more


Company details

  1. #20 of 65 best companies in Electronics Company

Written by the company

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

666 reviews

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4.8

All reviews

(666)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's great just to sit now look at the…

It's great just to sit now look at the destination board of all the stations that come up some of them you've never been heard of and the time it takes to get to the stations. Some of the stations I had to Google to see where exactly they were. It's quite a surprise on some of them.

26 July 2025
Rated 5 out of 5 stars

Excellent

I find the device easy to use once set up, and I am loving the options available, including the tube and London bus displays. Would definitely recommend it.

25 July 2025
Rated 5 out of 5 stars

I have had my Classic board for a…

I have had my Classic board for a number of months now and am really pleased with it. I have it set up for my local station and can see all Passenger and freight services with my premium subscription. Absolutely love it

1 August 2025
Unprompted review
Rated 4 out of 5 stars

Overall good service

Overall good service. The goods ordered arrive on time and are well packaged. Setup instructions can be minimal, but work first time if followed correctly. The repeat billing works well. I`ve had no blocks or notices.

24 June 2025
Rated 5 out of 5 stars

Happy nerd

I am a nerd, this is a product for nerds, and it is absolutely awesome and has converted others over to our nerdy ways :)

24 June 2025
Rated 5 out of 5 stars

The Coolest Home Display

Easy to Use, Customisable, and Looks Great!

I really love UK Departure Board! It looks just like a real train station screen. It was super easy to set up — just plug it in and connect to the internet once, and it’s ready to go.

I use it as a little decoration on my window frame, and it fits perfectly. It’s not just nice to look at — it’s also highly customisable. I can choose different stations, and every time I switch, it feels refreshing and new.

The train times are accurate, and the announcements make it feel so real. It’s perfect for train fans or anyone who wants a unique display at home.

14 June 2025
Unprompted review
Rated 4 out of 5 stars

I bought my large board several months…

I bought my large board several months ago, but keep getting requests to put in another review on this site. Although l don't mind doing it as its a superb device that works very well, I'm irritated by the consent requests to review and re-review. While l understand Russell wants reviews on this site, l have made several in the past if you look back in the history, I've given several reviews in the past.

26 May 2025
UK Departure Boards LTD logo

Reply from UK Departure Boards LTD

Hello Neil

Thanks for the review, looks like our automated review collector might have become confused.. and sending multiple review requests when it should not, just ignore any future ones :)

Regards
UKDB

Rated 5 out of 5 stars

Train approaching stand clear

Received my departure board, well packaged easy to set up.
And that's where the fun begins, such a niche item to have in your home, the graphics are fantastic and watching the board do its magic is also fun to watch
great gadget
Dave in Essex

26 May 2025
Rated 5 out of 5 stars

Amazing idea, brilliantly executed

Ordered this as I've been looking at similar for a while.

It arrived promptly, on the 3rd working day after ordering. It's easy to set up out the box. That took a few minutes, then once I'd added the serial number I was away.

Changing the station is very easy and takes a few seconds for the board to refresh.

Buses are good too - I can get any local stop in Liverpool.

I've been sat here changing it to a station local to friends to take a photo to send to them.

I have the desktop version with yellow text for the authentic experience. The screen is clear, the scrolling of text is smooth.

I am very pleased with this and no doubt will end up with the bigger one some time soon.

Yes, the info can be found on your phone but that isn't the same as having the scrolling screen. Looks great on my desk - thinking it needs a power bank so I can use when on the train!

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Product

Great product, I went for the 60cm version with the 2 watt speaker. Bought a voice pack and subscribed to activate it. There are train, underground, tram and bus stations to choose from. So many options for configuring the board, which is great. The item reached me in three days. I'm very happy with this purchase!

17 May 2025
Unprompted review
Rated 5 out of 5 stars

I freakin’ love my departure board

I freakin’ love my departure board. Like proper LOVE it. I’m obsessed. I have the Pro and it’s 100cms wide and I’ve put it in my lounge. I’m a bit of a train geek anyway but I absolutely adore how you can link up to any station (tube, metro, bus).

What is surprising is that it’s actually really handy when you are catching a train. You can check our delays (yes yes yes I know you can check an app, but this is way more fun).

I’ve purchased a voice pack for the ultimate reality experience. When I’m sitting in my lounge I visit loads of train stations and it makes me feel connected to all my fav places.

You can get proper nerdy with it as there are loads of settings. And you can even get the time on there. There are some handy explanation videos you can watch. And set up was painless.

I’m looking at a mini one for my office next….

Whoever invented this is a genius and my new best friend!

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Wow UK departure boards are great for…

Wow UK departure boards are great for finding out about transport arrivals and train times cancelled services and even on my model railway layout in my railway room very authentic saw it first when geoff marshall first reviewed it and then pete waterman on his large layout so had to have one

24 April 2025
Rated 5 out of 5 stars

Excellent product

Well made product with loads of customisable features. Support staff really helpful. Everyone who comes to the house always stands and looks at mine and wants to know where to get one.

26 March 2025

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