UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. #12 of 52 best companies in Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fire Door Inspection Course

Very well delivered and informative course content with helpful downloadable information.

13 June 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear that you found the course content well-delivered and informative, with helpful downloadable resources. We strive to provide valuable learning experiences, and it's great to know we met your expectations.

Rated 5 out of 5 stars

Fire Door Awareness Course

Fire Door Awareness Course - 5 Stars!
I recently completed the Fire Door Awareness Course and am delighted to give it a full 5-star rating. This course proved to be exceptionally informative and interesting, making what could be a dry topic genuinely engaging.

One of the standout features was the inclusion of testing throughout the modules, which required a 100% pass rate before you could proceed. This critical element ensured that I not only paid close attention but also thoroughly understood the material. It really encouraged me to address the online course properly and make notes as I went along. While the course itself offered a provision for note-taking, I personally found it more convenient to use OneNote for my own system.

The entire experience was seamless from start to finish. The course was easy to access, straightforward to use, and simple to follow. Upon successful completion, I received my certificate immediately, which was a great bonus. Furthermore, the absence of a time limit was incredibly beneficial, allowing me the flexibility to fit the course into my schedule whenever I had the capacity, without any added pressure.

Overall, I highly recommend this course to anyone looking to gain a comprehensive and practical understanding of fire door awareness.

17 April 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your detailed feedback and 5-star rating! We're thrilled to hear that you found the Fire Door Awareness Course engaging and informative. It's great to know that the testing throughout the modules helped reinforce your understanding. We're glad you appreciated the flexibility of the course and the immediate certification upon completion. We look forward to supporting your learning journey in the future!

Rated 5 out of 5 stars

Great course to do very interesting and…

Great course to do very interesting and good instructors many thanks

13 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found the course interesting and appreciated the quality of our instructors. Your kind words mean a lot to us, and we're glad you had a great experience.

Rated 5 out of 5 stars

Simplicity of the content of the…

Simplicity of the content of the training and a well detailed explanation

28 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're glad to hear that you appreciated the simplicity and detailed explanations in the training. We strive to make our content clear and accessible, and it's great to know we achieved that for you.

Rated 5 out of 5 stars

Easy & Simple to follow

Really good course with clear easy to understand information and helpful information.

28 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found the course clear, easy to understand, and filled with helpful information. We strive to provide valuable and accessible content, and it's great to know we met your expectations.

Rated 5 out of 5 stars

Efficient and friendly service.

Efficient and friendly service.

Personable and thorough training.

Many thanks

28 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found our service efficient and friendly, and the training personable and thorough. We appreciate your kind words and look forward to serving you again.

Rated 5 out of 5 stars

Very helpful responses

Very helpful responses
Every time I had an enquiry
Thanks

21 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your kind words! We're pleased to hear that our responses were helpful every time you had an enquiry. We're here to assist you whenever you need.

Rated 5 out of 5 stars

Decent initial course …

For a free course it was very good and gave me a decent insight to Fire Doors

26 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're glad to hear that the free course provided you with valuable insights into Fire Doors. We strive to offer informative content, and it's great to know it met your expectations.

Rated 5 out of 5 stars

I highly recommend this company…

I could not recommend this company more. I have had a great experience from start to finish. Staff are all very pleasant and knowledgeable

23 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your glowing recommendation! We're thrilled to hear that you had a great experience from start to finish and found our staff pleasant and knowledgeable. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Well set out and structured course

It is very well set out and structured course. Being able to do it online and even from home made the whole process so much easier. It was also a very in-depth and enlightening course.

22 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're delighted to hear that you found the course well-structured and appreciated the convenience of online access. It's wonderful to know the course was both in-depth and enlightening for you. We look forward to supporting your continued learning journey!

Rated 5 out of 5 stars

Course can be done at your own speed

Course can be done at your own speed, and are very informative. a great selection of courses also.

24 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're pleased to hear you enjoyed the flexibility and informativeness of our courses. It's great to know you appreciate the variety we offer. Happy learning!

Rated 5 out of 5 stars

Straight forward set up and very good…

Straight forward set up and very good tuition I’m very happy Iv done this assignment 👍😁

19 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're thrilled to hear that you found the setup straightforward and the tuition excellent.

Rated 5 out of 5 stars

Very interesting and informative…

Very interesting and informative course. Gary the trainer takes time to explain issues. I would fully recommend the Fire Door Inspection course

16 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're glad you found the Fire Door Inspection course informative and appreciated Gary's thorough explanations. Your recommendation means a lot to us, and we're pleased the course met your expectations. We look forward to supporting your continued learning.

Rated 5 out of 5 stars

Good clear instructions with friendly…

Good clear instructions with friendly atmosphere
One of the best courses I have attended

16 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your kind words! We're thrilled to hear that you found the course to have clear instructions and a friendly atmosphere. It's an honour to be considered one of the best courses you've attended. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Easy website to pick back up where you…

Easy website to pick back up where you left off.
Good sequencing of the course.
Somebody at the other end of a phone line if needed.

2 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! We're glad you found the website easy to use and appreciated the course's sequencing. It's great to know that having phone support available was helpful. We strive to make your learning experience seamless and supportive.

Rated 5 out of 5 stars

The tutors where able to deliver in…

The tutors where able to deliver in theory and topped off with the practicals. I have a holistic understanding not only for compliance purposes but personal development

14 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your insightful feedback! We're delighted to hear that the tutors effectively delivered both theory and practical, providing you with a holistic understanding. It's wonderful to know that the course supported both compliance and personal development. We look forward to continuing to support your learning journey.

Rated 5 out of 5 stars

Fire door installation qualification

Great course, explain everything, very relaxed atmosphere when studying with great hands on teaching especially if you wasn't sure about something they spent the time to explain it. Will be definitely using these again with my future training in this industry

11 November 2024
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the course and appreciated the relaxed atmosphere and hands-on teaching approach. Our instructors are dedicated to ensuring that every participant fully understands the material, and it's great to know that their efforts made a positive impact on your learning experience. We look forward to welcoming you back for future training in the industry!

Rated 5 out of 5 stars

Fire door inspection course

what a fantastic course, straight forward, not too complicated and knowledgeable. Would definitely recommend

12 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your fantastic feedback! We're delighted to hear that you found the course straightforward, not overly complicated, and full of valuable knowledge. Your recommendation means a lot to us, and we're thrilled that the course met your expectations.

Rated 5 out of 5 stars

Great course

Great course, very informative.

1 May 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your positive feedback! We're thrilled to hear that you found the course both great and very informative. Providing valuable and comprehensive training is our goal, and it's wonderful to know that the course met your expectations.

Rated 5 out of 5 stars

Really enjoyable and knowledgable course

Really enjoyable and knowledgable course

1 May 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your wonderful feedback! We're delighted to hear that you found the course both enjoyable and knowledgeable. Our aim is to provide engaging and informative training, and it's great to know that we succeeded in meeting your expectations.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look