UK Fire Door Training Reviews 835

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, making the learning process engaging and supportive. The courses are frequently highlighted for their excellent structure, ease of access, and comprehensive content, which significantly enhances users' knowledge and confidence. The overall user experience is described as positive, with many appreciating the flexibility of online learning and the practical, real-world insights provided. However, some customers noted that the course format could be improved to reduce scrolling, and a few felt that certain sections of the inspection course were more relevant to fitters than inspectors.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience. Customers praise the easy-to-use website, simple... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Product

Users describe positive interactions with product. Customers found the course very informative and... See more

Quality

Consumers find the quality of the courses to be positive. Many reviewers describe the courses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did the combined 3 day course. The days were well structured with appropriate break times. Stan was extremely helpful and was able to deliver information in different forms to accommodate for the... See more

Rated 5 out of 5 stars

The legal requirements that are requested were explained very well .After studying the knowledge first, it become quite easy to complete the test. Well worth completing even if you don’t use it for si... See more

Company replied

Rated 5 out of 5 stars

I bought the combined Fire Door Installation, Inspection and Maintenance online course. 70% of the cost was paid by CITB, which was an amazing help, but I still would have paid the full value as the c... See more

Company replied

Rated 5 out of 5 stars

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management. We wil... See more

Company replied


Company details

  1. #12 of 52 best companies in Training Centre

Written by the company

We deliver online and classroom based courses for the fire door industry. Fire door installation, maintenance and inspection courses. All our courses are FireQual endorsed, fairly priced and fully interactive. Industry leading fire door training courses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good online courses

Great courses will be booking more courses for me to expand my business. Highly recommended

21 July 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found our courses beneficial and are planning to book more to expand your business. We appreciate your recommendation and look forward to supporting your continued growth.

Rated 1 out of 5 stars

twice I attempted to gain a new…

twice I attempted to gain a new password to access a free Door course, neither time you replied.

17 July 2025
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Reply from UK Fire Door Training

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience. We have not received any email requests for password assistance.

We have recently updated our platform, which may have caused a delay in the automatic password resetting service. This issue has now been resolved. Please try again, and if you continue to experience difficulties, feel free to contact us directly via email or phone for immediate assistance.

Rated 5 out of 5 stars

Being an older pupil in the class room…

Being an older pupil in the class room i was nervous. Have to say though i did not need to be. everything was explained well. Learnt a lot as well.
Many thanks for making it a nice experiance.

26 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're so glad to hear that your experience was positive and that everything was explained well. It's wonderful to know you learned a lot and felt comfortable in the classroom. We appreciate your kind words and are delighted to have made your learning experience enjoyable.

Rated 5 out of 5 stars

Fire door inspection

The web site course was extremely simple to follow. Great content and an understandable package that digs deep into the regulations that are needed for progression in fire door management.

We will be using you again.

Thanks

29 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the Fire Door Inspection course simple to follow and packed with great content. It's wonderful to know that the course provided a deep dive into the necessary regulations for fire door management. We look forward to supporting your future training needs!

Rated 5 out of 5 stars

Quality Online Training

Quality Online Training
An easy site to navigate and follow while attending this online training. The content of the course was in-depth and I was able to complete it a my own pace.

29 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found the online training easy to navigate and follow. It's great to know that the in-depth content and self-paced format worked well for you. We appreciate your feedback and are glad you had a positive learning experience.

Rated 5 out of 5 stars

Great course

Great course, informative, interesting and extremely helpful

28 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the course informative, interesting, and extremely helpful. We appreciate your feedback and are glad you had a positive learning experience.

Rated 5 out of 5 stars

Always a good service and easy to see…

Always a good service and easy to see all available courses and purchase the relevant courses to suit your requirements.

25 July 2025
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you consistently find our service good and appreciate the ease of viewing and purchasing courses. We're glad to meet your requirements and look forward to continuing to support your learning needs.

Rated 5 out of 5 stars

Very informative CPD

Great training and being able to do on line in spare time was very valuable. Fantastic content and very informative ! Highly recommend .

18 July 2025
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the CPD training informative and valuable, especially with the flexibility of online access in your spare time. We appreciate your recommendation and are glad you enjoyed the fantastic content.

Rated 5 out of 5 stars

Great course

Would recommend

18 July 2025
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Reply from UK Fire Door Training

Thank you for your recommendation! We're thrilled to hear that you had a positive experience with the course. Your support means a lot to us, and we're glad to have met your expectations.

Rated 5 out of 5 stars

Very detailed and informative course

Very detailed and informative course, ending with the certificate to confirm your level of understanding

18 July 2025
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found the course detailed and informative, and that the certificate at the end confirmed your level of understanding. We appreciate your feedback and are glad to have supported your learning journey.

Rated 5 out of 5 stars

Excellent course material set out in an…

Excellent course material set out in an easily digestible order.

8 July 2025
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the course material excellently set out and easy to digest. We strive to provide clear and accessible content, and it's great to know we met your expectations.

Rated 5 out of 5 stars

A good course

All ok. Did the online course

Having been in the trade for many years found it quite easy to do

But interesting and did learn a few bits

So highly recommended

10 July 2025
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're glad to hear that you found the online course easy yet interesting, even with your extensive experience in the trade. It's great to know you learned some new things and would highly recommend it. We appreciate your feedback and support!

Rated 5 out of 5 stars

Cemented my knowledge

Cemented my knowledge.

Gave me confidence that I am doing the right thing for my customers to the right standards and Regs.

Well laid out and easy to digest. Definitely recommend.

18 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that the course helped cement your knowledge and boost your confidence in meeting standards and regulations. It's wonderful to know you found it well laid out and easy to digest. We appreciate your recommendation and are glad to have supported your professional journey.

Rated 5 out of 5 stars

Did 3 e-learnings as part of ongoing…

Did 3 e-learnings as part of ongoing CPD/Training.
Really informative and well laid out, would go down this route again no problem. 5*

17 July 2025
Unprompted review
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Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the e-learnings informative and well laid out as part of your ongoing CPD/Training. It's great to know you'd choose this route again without hesitation. We look forward to supporting your continued learning journey.

Rated 5 out of 5 stars

Fire Door Inspection Course

An easy, linear process with clear communication from beginning to end.

14 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're delighted to hear that you found the course process easy and linear, with clear communication throughout. We appreciate your feedback and are glad you had a positive experience.

Rated 5 out of 5 stars

Great course

Great course. very easy to navigate and well put together. Highly recommend.

11 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your 5-star review! We're thrilled to hear that you found the course easy to navigate and well put together. Your recommendation means a lot to us, and we're glad you had a great experience.

Rated 5 out of 5 stars

Fire door training

Very good training

4 July 2025
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your positive feedback! I'm glad to hear that you found the training very good. If you have any more comments or need further assistance, feel free to reach out. Your input is appreciated!

Rated 5 out of 5 stars
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your feedback! I'm pleased to hear that you found the training clear and effective. If you have any more thoughts or need further assistance, feel free to reach out. Your satisfaction is important to us!

Rated 5 out of 5 stars

Customer service is great from the…

Customer service is great from the team, went above and beyond to accommodate course changes, password resets etc. Will be using UK Fire Door Training again for our other installers.

8 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your excellent feedback! I'm thrilled to hear that the team went above and beyond to accommodate your needs. It's great to know that you'll be using UK Fire Door Training again for your other installers. If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our priority!

Rated 5 out of 5 stars

As reals as it gets!

Johnny and his team provide great practical training, as "real as it gets" for an off-site course. Good knowledge, experienced teachers, great tips and advice - we will definitely be using UKFDT again! Millennium Fire Protection Ltd.

1 July 2025
Unprompted review
UK Fire Door Training logo

Reply from UK Fire Door Training

Thank you for your glowing review! It's wonderful to hear that our team provided practical and realistic training that met your expectations. I'm glad you found the teachers knowledgeable and experienced, and that their tips and advice were valuable. We look forward to working with you again in the future! If you have any more feedback or questions, feel free to reach out.

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