UK HOME SOLUTIONS LIMITED Reviews 215

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This must be our fourth or even fifth home improvement project with UK Home Solutions, and each time it’s been just as fruitful and straightforward. The team arrives on time, keeps the place clean, an... See more

Company replied

Rated 4 out of 5 stars

Very good customer service prior and post ordering. Helpful and informative all through the ordering process, including a visit to the factory showroom to see the actual product. My rating would be 4.... See more

Company replied

Rated 5 out of 5 stars

Had a whole house of new windows replaced. I have to say that this company is second to none, going above and beyond and more importantly, no cut corners. Lee was easy to deal with, advising me and... See more

Company replied

Rated 5 out of 5 stars

I had a full set of new windows and a front door fitted by UK Home Solutions last month. It was a great service from start to finish. The job was completed in about three days, and I'm really pleased... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Door supplier
  3. Glazier
  4. Home improvement shop
  5. PVC Industry
  6. PVC windows supplier

Written by the company

With more than 20 years of experience in the home improvement industry, UK Home Solutions is a family-run business that offers customers high-quality products, value for money, and long-term peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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Rated 5 out of 5 stars

Fantastic price and top quality workmanship from UK Solutions

After deciding to change our French doors And Bathroom window we had a few quotes and site visits from a few local window companies. We were recommended by a friend who neighbours had all the windows replaced by Uk Solutions and were really pleased with all the work carried out. Lee the Boss came to give us a quote and measure up and he was very polite and very knowledgeable and explained thoroughly all the details and demonstrated the locking system and the design of the windows. He was with us for nearly 2 hours and at no time was he trying to push us into any decision and measured every opening and panel etc and completed a on site drawing of our requirements. Due to his professionalism and knowledge we had no problem deciding to place the order with Uk Solutions. About a week later we had a visit from Ray who checked in detail all the measurements before the doors windows and double glazed units were made at the factory. On the day of the fitting Ray and Simon arrived on time and were not only polite and chatty they took time to prepare all the floor coverings with dust sheets etc. They completed the work fast and efficiently and cleared up any mess made which was minimal anyway. We are very pleased with all the work and I would highly recommend using Lee and Uk Solufions If you are looking for a very good and reliable company for your windows ,doors or Facias. Forgot to mention the price for the work we had carried out was very competitive against the other companies who estimated we received and in fact at least 15% cheaper which was amazing.Next year when we replace the windows at the front of the house we will use Uk Solutions again without a doubt.10/10 Thank you

20 October 2020
Unprompted review
Rated 5 out of 5 stars

AN EXCELLENT COMPANY WHO GET THE JOB DONE WHICH IS EXACTLY AS EXPLAINED. GOOD WORKERS WHO WERE FRIENDLY AND POLITE A JOB WELL DONE, HIGHLY RECOMMENDED.

I WOULD LIKE TO SAY WHAT A PROFESSIONAL AND TRUSTWORTHY COMPANY THIS IS. WE HAD OUR FACIAS, SOFFETS AND GUTTERING REPLACED 9/10/20 AND THEY DID AN EXCELLENT JOB. WE WERE VERY IMPRESSED WITH THE WAY THE JOB WAS EXPLAINED TO US AND WITH THE PRICE. THERE WAS NO OVERSELL AND NO PUSH TO GET THE JOB DONE. LEE THE BOSS ANSWRED ALL OUR QUESTIONS AND THE JOB WAS BOOKED THERE AND THEN. 4 DAYS LATER THEY ARRIVED EARLY THEY WERE POLITE AND FRIENDLY. THEY DID A FANTASTIC JOB AND WERE FINISHED BY EARLY AFTERNOON. THEY CLEANED UP BEHIND THEM WHICH WAS A DIFFICULT JOB AS IT WAS QUITE WINDY. THEY DID NOT LEAVE THE PREMISISES UNTIL WE WERE HAPPY WITH WHAT THEY HAD DONE. NEEDLESS TO SAY WE WERE EXTREMELY PLEASED AND HAVE NO PROBLEM IN RECOMMENDING THHIS COMPANY FOR THIS KIND OF JOB. WELL DONE TO LEE BISHOP (BOSS) AND HIS EXCELLENT TEAM.

10 October 2020
Unprompted review
Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing
Quick, easy, polite, informative, genuinely Nice people !!!
Had new back door and two windows replaced in roughly 4 weeks from ordering.
I’m so happy I found Uk home solutions, thank you so much Lee and Ray !!
Would recommended to everyone !!!

9 October 2020
Unprompted review
Rated 1 out of 5 stars

Still very disappointed

So happy with our experience with UK Home solutions, very helpful sales representative who showed us many designs and was very patient which is a bonus! Didn't feel obliged to choose or make a purchase. The two fitters were very professional, friendly and cleaned up after themselves. Love our new door and side window.

AFTER A COUPLE OF MONTHS WE HAD TO HAVE A DIFFERENT DOOR FITTED DUE TO WARPAGE, THE SECOND DOOR DOES NOT FIT ANY BETTER, FITTER CAME ROUND AND ADJUSTED THE DOOR SO WE COOLD GET IN AND OUT AGAIN DUE TO WARPING, NOW THE DOOR WILL NOT SEAL AND DELIVERS A DRAFT THROUGHOUT THE HOUSE.
VERY DISSATISFIED AND ARE NOW GOING TO HAVE A NEW DOOR FITTED.

WE HAVE HAD THE DOOR REALIGNMENT DONE ON SEVERAL OCCASIONS AND, WAS TOLD ON THE LAST VISIT THAT THIS IS ALL THE ADJUSTMENT THAT COULD BE DONE, THIS WAS DONE SO WE WERE ABLE TO OPEN THE DOOR WITHOUT HAVING TO CLIMB OVER MY NEXT DOOR NEIGHBOURS FENCE TO GO IN THE BACK DOOR TO GAIN ACCESS TO THE JAMMED FRINT DOOR! THE DOOR HAS BEEN ADJUSTED SEVERAL TIMES BUT NOW THE DOOR IS WARPED BY AT LEAST 25MM AND WILL NOT SEAL.
I HAVE TRIED TO CONTACT YOU AGAIN BUT JUST GOES TO ANSWERPHONE.

30 September 2020
Unprompted review
UK HOME SOLUTIONS LIMITED logo

Reply from UK HOME SOLUTIONS LIMITED

Hi Allen

Im sorry you have had this issue. If the door is warped then it can be replaced under guarantee, and if you are receiving drafts then we can send an engineer out to adjust the door accordingly.
All Doors will expand and contract with the heat and the cold, and need to be set to handle both Summer and winter months.
Please feel free to contact us and I can arrange for this to be sorted under your 10 year guarantee, at no cost to yourself.

Rated 5 out of 5 stars

Fabulous service

Fabulous service from quotation stage to finish. Very professional service and would highly recommend, absolutely delighted with my new window.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

We initially set out to get a number of quotes from different companies and then decide on who to go with. It turned out to be a very easy decision! Out of the five companies who came round to give quotes, Lee was the only one who took to the time to explain everything, answer all our questions, and the only one who brought a demo window with him so show exactly what we would be purchasing. No-one else gave such a great personal touch to getting a quote, which we really appreciated

After giving Lee the go ahead, a date was booked, and this date was kept. No delays or pushbacks. Lee's very capable team of Ray and Simon turned up promptly on the set day and got on with work straight away. For the 4 days they were onsite, they were very professional and hardworking throughout. Every single window and door fitted looks superb, and their years of experience certainly shows.

We're extremely pleased with the work completed and the house looks much brighter and fresher for it. We highly recommend Lee, Ray and Simon, for their excellent service and reasonable cost.

25 September 2020
Unprompted review
Rated 5 out of 5 stars

Honest value without pushy salesman

I was apprehensive about contacting a double glazing company for new windows as we had an unfortunate experience with a nationwide company rep some time ago but this the salesman (Lee) was honest and helpful in choosing the new windows, not pushy at all. I was pleasently surprised with the price. Fitting went well with a skilled team and completed in one day. Very pleased with the result.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service by Uk Home solution…

Excellent service by Uk Home solution will highly recommend the company. We had our whole house double glazed by this company and we are so happy with the final result. It’s given our house a complete new look. Lee was just fantastic, from the first meeting through the installation it was outstanding.
Good quality product and excellent customer service.
Thank you Lee, Ray and Simon for all your heard work.

9 September 2020
Unprompted review
Rated 5 out of 5 stars

A1 service

A1 service

Lee and his double glazing fitters Ray & Simon have just finished all our windows and the whole process was exactly as you would wish. Nothing was too much trouble with real attention to detail with Lee checking that everything was perfect. When a situation happened outside of their control it was immediately rectified within 24 hrs and not the weeks that I expected. I do not normally leave reviews but in an industry where it’s difficult to find quality trade companies I can easily recommend UK Home Solutions (and I’m very fussy). Cheers guys

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

After needing my window replaced urgently I cannot believe how quick it was from measuring up to installing.
Very efficient and great work, they Also cleaned up after themselves. I would 100% recommend time after time. Nothing better than a reliable and trustworthy person/company. Thank you, very impressed.

4 September 2020
Unprompted review
Rated 5 out of 5 stars

Honest, reliable and professional

Lee worked incredibly hard under difficult circumstances to complete our work. He kept us informed of the progress at all times whilst overcoming unforeseen issues. He was always professional, honest and reliable. Would definitely use again and highly recommend. Thank you Lee!

12 August 2020
Unprompted review
Rated 5 out of 5 stars

Found UK Home Solutions through Face…

Found UK Home Solutions through Face Book recommendations.
Work carried out was to a high spec, on time and left in a clean way.
Brilliant Customer Service with before and after consultations.
Would highly use and recommend this Company again.
Thank you Lee and Team!

5 August 2020
Unprompted review
Rated 5 out of 5 stars

Lee came round and gave a very…

Lee came round and gave a very professional demo on the different types of guttering and soffits that you can choose and why he uses the products he uses. The job was carried out on time and left in a clean way. The end result was straight, clean looking and exactly what I wanted! Would recommend.

23 July 2020
Unprompted review

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