UKHS.tv Reviews 10,187

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Ordered a flip saw from them, which is a great piece of kit and arrived extremely quickly. This would have been 5 stars but I have to question the logic of sending out something so heavy and bulky via... See more

Rated 5 out of 5 stars

I have recently suffered a bereavement and believe my father had bought a pressure washer from UKHS. I contacted them about a spare part for the pressure washer. I had no proof or evidence that Dad ha... See more

Rated 4 out of 5 stars

The lance of the sprayer had small holes in it so was spraying in all directions and kept falling off the nozzle wasting a lot of the cricket Mikey . Will not buy again from this supplier. Following... See more

Company replied

Rated 5 out of 5 stars

Just received the ex demo Fox quad cut lawnmower. Excellent build quality easy to assemble and once I discovered my model doesn’t have a choke lever but a small priming button at the front the electri... See more

Company replied

Company details

  1. DIY Store

Written by the company

At UKHS.tv we have something for everyone—from garden machinery and power tools to kitchen appliances and jewellery. We proudly manufacture high-quality tools, machinery, and garden equipment featuring the latest technology. Explore our range of power tools, woodworking machines, mowers, ladders, and home craft supplies. Check out our air compressors, premium air tools, and renowned generators—all at competitive prices. For your workshop, we offer precision-engineered automotive tools, including trolley jacks, welders, tool storage, and pressure washers. Transform your garden with our selection of lawn mowers, multi-tools, chainsaws, hedge trimmers, and more. We offer both electric and petrol options for effortless garden maintenance. For the home, browse our kitchen appliances, including coffee machines, blenders, and steam cleaners.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Easy to order

Easy to order, delivered promptly and all worked fine

25 October 2024
UKHS.tv logo

Reply from UKHS.tv

Excellent , Thank you for the review.

Rated 4 out of 5 stars

Late

Took 12 days to arrive. Had to asked for an update after a week.

18 October 2024
UKHS.tv logo

Reply from UKHS.tv

Thank for the review. Apologies for the delay

Rated 1 out of 5 stars

I am disgusted with your treatment to…

I am disgusted with your treatment to me since I received an item I ordered on amazon from your company.
I ordered a Cub compressor from you via amazon and you dispatched the wrong item from your warehouse. I phoned you direct and when speaking to your service dept was informed if I wanted the model I ordered sent I had to send but item I had received and pay the postage. Once you had received it you would send out the cub I had ordered.
I rejected this suggestion and argued for over 20 minutes. I asked to speak to a manager , was put on hold waited 15 minutes and the same person came back informing me the manager had agreed you would send my order and you would collect wrong item next day. After explaining I would not be home agreed to leave it in a location. I was phoned again to inform me you could not collect and I was to use amazon collection facilities which was a shop near me. I agreed and said I would try to go that afternoon.
Later on that day I was phoned again and the person seemed annoyed I had not taken item to the pick up shop. I explained I was not well and my wife would do this the next day. I was threatened that if she did not a person from your company would chase me for item and it would be cauterized as FRAUD . I put the phone down , I was disgusted at this treatment. The cub compressor arrive two days later (not next day).

23 October 2024
Rated 4 out of 5 stars

Good machine, poor brush

Very well made appliances except for the rotary brush
It is virtually impossible to keep it flat and will not push forward easily at all, it needs to be far bigger and let's the rest of the better down.

23 September 2024
UKHS.tv logo

Reply from UKHS.tv

Thank you , an agent will be in touch to discuss further with you.

Rated 5 out of 5 stars

A massive thank you to Dan

A massive thank you to Dan, he helped me today and he is head and shoulders above other customer services! that I have experienced from a very big online market place who were not prepared to help nor replace a broken component.
On all accounts Dan is a star!

2 November 2024
Unprompted review
UKHS.tv logo

Reply from UKHS.tv

Excellent , Thank you for the review.

Rated 4 out of 5 stars

The product looks fine

The product looks fine. It came well packaged and the driver waited for me to open the door for such a large package.

17 October 2024
UKHS.tv logo

Reply from UKHS.tv

Excellent , Thank you for the review.

Rated 5 out of 5 stars

Fox streamer.

Very helpful And.
I'm very knowledgeable. very prompt delivery And I would recommend you to anybody. Kind regards. John Cooper

18 October 2024
UKHS.tv logo

Reply from UKHS.tv

Excellent , Thank you for the review.

Rated 2 out of 5 stars

Disappointing !

I have always had problem free dealings with UKHS in the past, my latest order however is turning out to be far from problematic.
1/. I ordered two additional wolf batteries but only one was packed and sent. UKHS stated two were defiantly sent but agreed to send “the missing” item.
2/. The battery sent with the hedge trimmer (very old, dated 2021) was completely dead and wouldn’t charge. UKHS arranged collection of the charger and battery and said they will boost charge the battery and returning it. This was a week ago, I phoned today for an update, they now say they haven’t received it yet.
Looks like l might be going back to Screwfix for my kit if this isn’t resolved soon !
31.10.24. TR.

17 October 2024
UKHS.tv logo

Reply from UKHS.tv

Thank you , an agent will be in contact.

Rated 5 out of 5 stars

I ordered a lawn mower from Amazon…

I ordered a lawn mower from Amazon which was failed to be delivered by TNT. TNT stated that order was delivered and signed for. On contacting the sellers they were highly professional and quick to rectify the issue. After a short back and forth a replacement mower was sent. Arrived on fast track express delivery next day. Rebecca the rep was amazing and kept me in the loop regarding all updates re this issue. Once again thank you for the assistance.

31 October 2024
Unprompted review
UKHS.tv logo

Reply from UKHS.tv

Excellent , Thank you for the review.

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