UKK - Home of Brands Reviews 68

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

My order did not arrive, despite a tracking number being generated. When I contacted them, they said they would investigate the issue, but believed that because a tracking order was in place, that i... See more

Rated 3 out of 5 stars

I liked the swiftness of the dispatch and arrival. I TOTALLY dislike the fact that the wrong item was sent AND it was for a birthday present today, 6th January. Also, their online chat service... See more

Rated 4 out of 5 stars

Very happy with the quality of item purchased and satisfied with the price. Delivery did take a while longer than same items bought from other online suppliers but still within acceptable time fram... See more

Rated 5 out of 5 stars

Am pleased with my purchase. Ordered a denim jacket. Looked like the one on the model and sizing was right. My parcel arrived on time and I’m happy with their communication.

Company details

  1. Clothing Shop

Written by the company

Check Out The UK's Latest Mens & Womens Designer Clothing And The Hottest Young Fashion Trends From The Biggest Brands Exclusively Online With Free UK Shipping.


Contact info

3.3

Average

TrustScore 3.5 out of 5

68 reviews

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Rated 1 out of 5 stars

My order did not arrive

My order did not arrive, despite a tracking number being generated. When I contacted them, they said they would investigate the issue, but believed that because a tracking order was in place, that it had been delivered and as much as said, didn't believe me. They were supposed to send a form to fill in to state that I had not received the package.
When you sell an item on eBay and the purchaser doesn't receive it, it is up to the seller to solve the issue not the buyer

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Good shop.

Great item bought for less than half price compare to other stores. Fast delivery. I will buy again.
Many thanks.

10 February 2023
Unprompted review
Rated 3 out of 5 stars

I liked the swiftness of the dispatch…

I liked the swiftness of the dispatch and arrival.
I TOTALLY dislike the fact that the wrong item was sent AND it was for a birthday present today, 6th January.

Also, their online chat service is about as swift as a 1-legged tortoise lying on its back getting a sun tan!

Genuinely really quite peed off about that.
Otherwise, good service.

6 January 2023
Rated 1 out of 5 stars

Shocking

Shocking. Asked for an exchange, got a refund having paid for next day delivery. Ordered correct size with next delivery again and still not received. Don’t order from here!

17 November 2022
Rated 1 out of 5 stars

No Order arrived🤬

No Order arrived🤬
A tracking number was created, but the order was not submitted to DHL Express 🤬 via chat you only get location answers from the computer, no one answers me what happened to my order. goods already paid with paypal, hopefully I can get it back!

17 October 2022
Rated 1 out of 5 stars

Cancelled order

I placed an order waiting for delivery to then be told it had been cancelled due to over selling stock! This should have been noticed before allowing me to order an item in the first place! Was my first time using this site and unfortunately will be my last time.

16 August 2022
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, ordered backpack on 28th july and got an email on 2nd of august saying order cxl as they over sold the product, yet you can still purchase it on the website. Disgrace!!!

4 August 2022

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