UK Local Locksmith Reviews 191

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were let down by their experience overall. Many customers reported being significantly overcharged for services, with prices often escalating far beyond initial quotes for simple jobs. People frequently found that locks were drilled out unnecessarily, even when non-destructive methods could have been used, and were then charged exorbitant amounts for replacements. The products provided were often described as cheap or incorrect, despite high prices, and some customers noted that the new locks did not fit properly. Some people also felt that the staff were rude and unprofessional, and pressured customers into accepting higher costs or unnecessary work. Conversely, a few other people also felt that the service was good, with polite and helpful staff who completed the job efficiently.

What people talk about most

Price

Reviewers consistently express dissatisfaction with pricing, often citing instances of being overcharged or... See more

Service

Customers had ambiguous experiences with service, with some reporting issues like unexpected charges and... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising prompt arrivals and helpful service,... See more

Customer communications

Customers consistently note negative experiences with contact, frequently reporting difficulties reaching the... See more

Product

Users describe negative interactions with the product, with many reviewers reporting that the locks were... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute scum, scam individuals, using people's despair to capitalise whilst blind sided by not being able to get into their homes. They scumbag arrived. Announced we had a NASA grade lock he couldn... See more

Rated 1 out of 5 stars

Overcharged by £1100 for a £100 job. Was a deliberate attempt at a scam. Raised a dispute with credit card company which was resolved in my favour. Reading other reviews here it is scandalous... See more

Rated 1 out of 5 stars

Absolute scam. Cos me £733 and like most other reviews here they drilled out my door. I booked through a website called Locksmith Reading, but when the man (two them actually, brought a trainee who th... See more

Rated 1 out of 5 stars

If they're on their way - cancel! Blatant scam from arriving on site. Immediately stating the lock was expensive and difficult to replace. Tried to charge ~£300 for a £30 lock stating they only use th... See more


Company details

  1. Security System Installer

Written by the company

We provide the best quality locksmith services with multiple teams . Our services include business locksmith services, emergency locksmith services, 24 hour locksmith services, with us you'll receive trusted locksmith services in the most urgent of manner.


Contact info

1.2

Bad

TrustScore 1 out of 5

191 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Efficient service

Key broke in lock. Got it fixed smoothly and efficiently within a couple of hours without breaking the bank.

17 December 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Manny thank. Glad that we could help you.

Rated 5 out of 5 stars

Excellent

Excellent - quick and a great job done at a reasonable price.

20 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Thank you very much.

Rated 5 out of 5 stars

Locksmith

Wore a face mask for protection, was very helpful and quick changing the locks. Would definitely recommend. 😊

20 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Thank you Elle.

Rated 5 out of 5 stars

Replaced commerical, secure door lock and key

Had an issue with misplaced keys on a secure lock within my premises.

The team member that handled my call was efficient, professional and friendly.

We had a locksmith on site very quickly and the lock replaced as required. The overall service was perfect, well priced and hassle free.

Will definitely be working with this business again for any locksmith needs. Highly recommended

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Quick response and reasonably priced

Quick response and reasonably priced. The engineer was very courteous and gave us many options, helping us take the right decision.
Would recommend highly!

10 November 2020
Unprompted review
UK Local Locksmith logo

Reply from UK Local Locksmith

Manny thanks. Glad that we helped you.

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