ukmagictricks.com Reviews 34

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Just bought book"Birthday Magicians Handbook" by David Fiscus. This is the revised edition and is bang up to date. Contains everything you need to know about performing magic for children including t... See more

Rated 1 out of 5 stars

I ordered items on 02/12/15. I paid postage claiming it would arrive between 2-6 days I am still awaiting its arrival 17 days later and counting. I have contacted them by email and via their contact... See more

Rated 5 out of 5 stars

I am always looking out to order new tricks from many dealers when I came across this 1 I was very impressed with the ordering service will indeed be ordering from you lot at ukmagictricks.com im a ve... See more

Rated 5 out of 5 stars

Made small purchase but received very good all-round advice and service. Will definitely shop here again. Jeff C.

Company details

  1. Game Shop

About ukmagictricks.com

Information provided by various external sources

UK Magic Tricks

Who are UK Magic Tricks?

We are based in Poole, Dorset in our 3400SQFT warehouse and ship 1000's of parcels every month across the globe.  We are a family run business which started in 2007.

What do we sell?

We stock a huge range of magic tricks, stage illusions, playing cards, books, DVD's and other associated magical products.  If it's on our website, it's in stock for immediate shipping or collection from our shop in Poole High Street.

Is this website safe?

Your details are 100% safe.  We use the most robust SSL certificate available to protect your account and payment details.  All payments are processed by Paypal Payments Pro which is one of the most secure payment providers in the world.

Behind the scenes

Here are some of the sytems we use to make sure that your orders are processed as safe and as fast as possible.

  • Magento eCommerce system
  • Payments secured by market leader Paypal
  • Security certificate provided by top security company Norton
  • Deliveries handled by Royal Mail

If you have any questions about the above, please contact us and we'll get our technical team to answer them.

Keep it in the family

We're proud to be a family run business.  Husband/wife team Peter and Michelle are joined by two of their daughters Jade and Amie.  We also have other members of our team who work very hard to make sure your orders are processed without any problems.

  • Peter Hart (Owner and MD)
  • Michelle Hart (Head of customer services)
  • Jade Hart and Amie Hart (Despatch associates)
  • Steven Pareham (Database administrator)
  • Steven Hart (Investor)
  • Paul Hart (Investor)

To find out if we have any current vacancies, please contact us via email or telephone.

 


Contact info

4.0

Great

TrustScore 4 out of 5

34 reviews

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Rated 1 out of 5 stars

DO NOT SEND THIS COMPANY ANY MONEY AT ALL

I ordered items on 02/12/15. I paid postage claiming it would arrive between 2-6 days I am still awaiting its arrival 17 days later and counting. I have contacted them by email and via their contact us page, on their website 3 times and had no response. The contact number on the website and on this review site don't exist. I am currently in contact with my banks fraud department.
DO NOT MAKE ANY ORDERS OR YOU WILL LIKELY LOSE YOUR MONEY

19 December 2015
Unprompted review
Rated 3 out of 5 stars

Shipping time

this is very cool and good site but ships too late.

29 December 2014
Unprompted review
ukmagictricks.com logo

Reply from ukmagictricks.com

Hi Richard, I'm glad to hear that your order arrived safely in Azerbaijan. Apologies if delivery was longer than you expected.

Rated 5 out of 5 stars

amazing

excellent service, pleasure doing business with you and I will be back for more in the new year you have made my son one happy chappy for Christmas thank you

24 December 2014
Unprompted review
Rated 5 out of 5 stars

online order

The order arrived very fast, everything was in good condition, I've even got a candy with my stuff. It was simply amazing!!

13 December 2014
Unprompted review
Rated 1 out of 5 stars

Had to cancel order due to poor service

Here's my story:

Ordered some posters. Was not advised when they would be dispatched or given courier/tracking details. Courier failed to deliver as I work and have to arrange to be home if expecting a delivery. Courier said they left a card but they didn't. Got cctv showing this. Item was returned to warehouse. Called and paid an additional £10 to get items delivered on a specified day. Items not delivered as had not been sent. When I called I was told the items has been damaged in transit. I said it was ridiculous and asked for my order to be cancelled. The lady on the phone advised me that I shouldn't order from them or anywhere if I won't be at home to collect it. (Moron, thanks for the advice). Very rude. Asked to cancel order and confirmation of cancellation and refund. Still not received 8 hours later.

12 December 2014
Unprompted review
ukmagictricks.com logo

Reply from ukmagictricks.com

We posted this order to the customer via fully tracked courier service. The courier attempted delivery on 3 different occasions. We contacted the buyer 3 times and was advised that she couldn't tell us when she would/wouldn/t be at home to accept delivery. We told the customer that her parcel was available for collection from the local depot, she chose not to collect it and it was returned to us.

We then called the customer to tell her that we now had her parcel back with us and that due to the multiple delivery attempts, the tube had become slightly damaged but that we would be able to send her completely new undamaged items as replacements, she refused this and requested a refund which has been processed.

I can see from our system that you have placed additional orders with us since this unfortunate incident, so many thanks.

This is an extremely rare occurrence, in fact it's the first time this has ever happened with one of our deliveries.

Rated 4 out of 5 stars

Sponge bricks

ukmagictricks.com are a great company to deal with, any queries were answered within hours. I would definitely recommend them to others. I was a little disappointed with 'the bricks' they don't really look much like a house brick to be honest but they're for my Godmother and I'm sure she'll be happy with them. Delivery good they arrived on the given date. Postage a bit high for two pieces of light sponge though.

11 December 2014
Unprompted review
Rated 4 out of 5 stars

Multiplying Pringles

The Multiplying Pringles trick works very well - it is rather expensive but an impressive routine..The kit is well made and reusable many times with care. The DVD sound could be a little clearer in places but the instructions overall are clear and easy to follow. Very satisfied

8 December 2014
Unprompted review
Rated 5 out of 5 stars

very good have to say in my opinion

I am always looking out to order new tricks from many dealers when I came across this 1 I was very impressed with the ordering service will indeed be ordering from you lot at ukmagictricks.com im a very happy new customer thank you once again.

17 August 2014
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH

Made small purchase but received very good all-round advice and service.
Will definitely shop here again.
Jeff
C.

14 August 2014
Unprompted review
Rated 4 out of 5 stars

Dissapearing book???

Item was dispatched by overnight mail, but only after telephoning 8 days after the order was placed, (it had to come from America first). The young man was very pleasant and apologetic on the phone and even called me back when it was dispatched but I should have been warned about the delay when I ordered it. I thought it was in stock.

8 August 2014
Unprompted review

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