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UK PET HOUSE Reviews 2

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TrustScore 4 out of 5

3.8

Pet shop
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Company details

  1. Pet shop

Written by the company

Offering all your pets needs in the UK with less cost. All the prices you see in our store is what you pay. NO HIDDEN FEES.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

Ordered a dog coat

I recently ordered a coat for my dog from UK PET HOUSE. When it arrived it was too small and returned it. This Company surpassed themselves in trying to send a suitable coat for the dog. They bent over backwards to help us and replied very quickly to my emails as to how to return the item. They also refunded the money for the item. I cannot praise them enough and would have no hesitation in recommending them.
One very happy customer.
Keith

1 March 2026
Unprompted review
UK PET HOUSE logo

Reply from UK PET HOUSE

Dear Keith,

Thank you so much for your incredibly kind words — this truly means the world to us.

We’re so glad we were able to help find a solution for you and your dog, and that everything was resolved smoothly in the end. Providing quick support and making sure our customers feel taken care of is always our top priority, so hearing your feedback really reassures us that we’re doing things right.

It was an absolute pleasure assisting you throughout, and we genuinely appreciate your patience and understanding during the process.

Thank you again for your recommendation — it means more than you know! We hope your dog enjoys the new coat, and we’d love to help you again anytime in the future. 🐾

Warmest regards,
UK PET HOUSE Team

Rated 5 out of 5 stars

great experience

I ordered few items. They came separately and very quickly.
Quality is great for all items ordered (cat bed, cat tree/scratcher, cat groomer, dog/cat treat plate)

18 September 2022
Unprompted review
UK PET HOUSE logo

Reply from UK PET HOUSE

Thank you Riham for your kind words. Really glad you enjoyed your experience with UK PET HOUSE. We are working hard everyday to assure our customers with high quality products and fast delivery.

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