Ukroofsurveys Reviews 3

After experiencing serious issues with roofing work that was being carried out on our home, we found ourselves in the incredibly stressful and overwhelming position of having lost confidence in the quality of the work and being unsure who to trust or what to do next. Finding Ashley at UK Roof Surveys completely changed the situation for us.

The initial roof survey itself was thorough, professional and excellent value for money. Ashley identified a number of issues and gave us a clear, understandable assessment of the work that had actually been carried out. It immediately put our minds at ease and gave us a path to resolving the issues.

However, the real value of Ashley's service has come in the support he's provided afterwards. He has gone far above and beyond what we ever expected, helping us navigate an increasingly complex dispute with our roofing contractor. His advice, expertise and willingness to explain technical details in plain English have given us the confidence to make informed decisions and understand exactly where we stand.

What has impressed us most is Ashley's professionalism and integrity. He is completely independent, doesn't exaggerate problems or create unnecessary alarm, and draws on a long career in the roofing industry to provide balanced, expert advice. It's clear that his goal is not only to protect customers, but also to support the good, honest roofers working within the trade.

Throughout the process, Ashley has been incredibly generous with his time, responsive to questions, and fully invested in helping us achieve the best outcome. When you're dealing with building work problems, having someone with genuine expertise in your corner is invaluable, and Ashley has been exactly that for us.

Our only regret is not involving UK Roof Surveys before the roofing work began. Had we done so, we believe it would have saved us a tremendous amount of time, money and stress, and prevented many of the issues we've subsequently had to deal with.

If you're considering a roof survey, that itself is worth every penny. But what really sets this service apart is the ongoing support, expert guidance and reassurance he provides when you need it most.

We honestly cannot recommend Ashley and UK Roof Surveys highly enough.

Thank you, Ashley, for helping us navigate what has been an extremely difficult situation.

We needed an independent surveyor to advise us about the roofing work we were having done. We had some worries about particular aspects of the work, so we asked for that to be a special focus.

Our surveyor was extremely helpful, not just during the considerately-arranged inspection visit itself and in the detailed report he gave us, but in the fact that he followed this up by remaining available to advise us in the following days and weeks as we continued to work with our builders. In particular, his knowledge and advice gave us greater confidence and helped us to be clearer about what what was important and what we needed to do to move our situation on.

Staff on the phone in the office were also very friendly and helpful. The survey was arranged very quickly.

Altogether, the company proved to be excellent value for money. I would certainly recommend them.

EXCELLENT company. A full and detailed examination of the roof enabled us to ask for a reduction in the price of the house we are buying. The survey was complete and full of information that we can use. We would use this company again and highly recommend to anyone needing a survey.