UKSALES25  Reviews 21

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Fast delivery. Even though it was ordered after 3.00pm it came the following day and was very well packed. The photos of the bits, bradoon and Weymouth, were clear, as were the measurements and I co... See more

Rated 5 out of 5 stars

"Absolutely thrilled with my purchase from UKSALES25! Their horse bits are top-notch quality, crafted with precision and care. My horse is now performing better than ever thanks to the comfort and con... See more

Rated 1 out of 5 stars

Ordered a bit. Received a confirmation and payment was taken, then nothing! No bit received. I sent a message and e mailed but no reply. Now pursuing a refund via PayPal, do not use this company!

Company replied

Rated 5 out of 5 stars

I highly recommend ordering from UKSALES25. I ordered my products on Monday and it came by Wednesday. As well as this,they provide great customer service and communication and most importantly their p... See more

Company details

  1. Equestrian Shop

Written by the company

UKSALES25® is a online store, All riders find the riding apparel, tack and horse care supplies they need. We're proud to provide the top quality equestrian products, Specially Horse 🐎 Bits. Every item we carry has been selected by knowledgeable equestrians riders. •We UKSALES25® deal on a wholesale basis for various equestrian products. • UKSALES25® specially deal in a variety of horse bits. • UKSALES25® can deal in customer tailored products as desired. • UKSALES25® assure delivery of goods in minimum possible time. • UKSALES25® We dispatch all item everyday. If we got orders before 3:00 PM. • UKSALES25® Will provides you a best customer services. Customer satisfaction is our first priority. @Ebay & @Amazon #UKSALES25®


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Fast delivery.

Fast delivery. Even though it was ordered after 3.00pm it came the following day and was very well packed.
The photos of the bits, bradoon and Weymouth, were clear, as were the measurements and I could see that the shank was fixed and didn’t rotate, which was what I wanted. I would have preferred the lozenge to be set so that it lays flat on the tongue. However, it is high quality and I am very pleased with it and consider it value for money.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend ordering from…

I highly recommend ordering from UKSALES25. I ordered my products on Monday and it came by Wednesday. As well as this,they provide great customer service and communication and most importantly their products are of high quality. I will definitely be ordering from them in the future again!

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service and in time delivery

I bought an item and wanted to ask some for some more information. I sent a message to the customer services and had the reply in no time. The item was dispatched and delivered quickly. Its packing was quite impressive. I will definitely buy from them again. Highly recommended.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Stainless steel eggbutt

High-quality craftsmanship and exceptional performance are what set this horse bit company apart. Their bits are expertly designed with the horse's comfort and communication in mind, resulting in a smoother ride and better connection between horse and rider. Whether you're a competitive rider or a casual equestrian, these bits provide reliability and durability. With a wide range of styles to choose from, you can find the perfect fit for your horse's needs. Overall, I highly recommend this horse bit company for anyone looking to enhance their riding experience.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

"Absolutely thrilled with my purchase…

"Absolutely thrilled with my purchase from UKSALES25! Their horse bits are top-notch quality, crafted with precision and care. My horse is now performing better than ever thanks to the comfort and control provided by their products. The customer service was exceptional, guiding me through the selection process to find the perfect fit for my horse. I highly recommend UKSALES25 to any equestrian looking for reliable, high-performance gear. Five stars all the way!"

17 April 2024
Unprompted review
Rated 1 out of 5 stars

Took money and no product sent, do not use!

Ordered a bit. Received a confirmation and payment was taken, then nothing! No bit received. I sent a message and e mailed but no reply. Now pursuing a refund via PayPal, do not use this company!

8 April 2024
Unprompted review
UKSALES25  logo

Reply from UKSALES25

Dear Ceri,

We sincerely appreciate your recent purchase. We want to inform you that, unfortunately, there seems to have been an unexpected issue during the transit of your item via Royal Mail. Rest assured, as soon as we became aware of the situation, we promptly initiated the tracking process for your convenience.

Due to this unfortunate circumstance, we have taken immediate action to refund the full amount of your purchase. We understand the inconvenience this may have caused and we deeply apologize for any frustration or inconvenience you may have experienced as a result.

We pride ourselves on being one of the leading equestrian stores in the UK, with a long-standing record of successfully fulfilling thousands of orders without any issues. Your satisfaction is of utmost importance to us, and we are committed to resolving this matter to your complete satisfaction.

Once again, we apologize for any inconvenience caused and assure you that we are working diligently to rectify the situation. Should you have any further questions or concerns, please do not hesitate to reach out to our dedicated customer service team who will be more than happy to assist you.

Thank you for your understanding and patience.

Best regards,
UKSALES25
Your trusted equestrian store

Rated 5 out of 5 stars

Horse Bit

I ordered a horse bit of an unusual size and UKSales25 could not have been more helpful and got me the bit in fantastic time and kept me informed all the time, i will never hesitate to use these people again, many thanks to them

8 December 2022
Unprompted review
Rated 5 out of 5 stars

I live in Spain and I was a bit dubious…

I live in Spain and I was a bit dubious about buying as I presumed I would be hit with customs fees which meant it would be more expensive and I wasn’t sure about the quality. I decided to give it a try and I am sooooo happy I did!!!!! Great quality, even better customer service and I hardly had to pay anything to receive it!!!! 10/10 all round!!!! Am about to do another order!

8 May 2022
Unprompted review
UKSALES25  logo

Reply from UKSALES25

Thank you so much for your kind words & you are always welcome.

Rated 5 out of 5 stars

Absolutely wonderful company

Absolutely wonderful company. All of my orders have been perfect!
Item as described, Sent really quickly and the customer service is incredible

Highly recommend!!

12 February 2022
Unprompted review
Rated 5 out of 5 stars

It has always been a great experience

It has always been a great experience, my 3rd order and extremely satisfied with the services they offer including fast delivery and effective communication. Would definitely shop more and recommend it as well!

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience dealing with staff…

Excellent experience dealing with staff at UKSALES25. They never fail to provide and products are always of excellent standard.

Issues are always dealt with efficiently, customer service levels are great and issues with bits rarely occur, so this has been my go to company for 3+years now :D

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied , 2 nd order and really good communication , helpful service , fast dispatch delivery , very happy about the products that are well detailed on the pictures . I use these bits every day and my horse loves it ( loose ring vinderbindén ) plus sweet iron and now a set of Weymouth super happy well designed I ll be back thanks for all

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Speedy delivery and as described

It arrived a few days ago, as it was lost in the post. the seller was amazing in terms of communication and support. I have bought from this company before and definitely will again. Deserves to be called TOP SELLER , (I ordered 4 and got 1 extra as a gift. don't tell anyone)

10 February 2022
Unprompted review

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