Although streaming is the future and the end of satellite dishes is not far away, I signed up for the Sky Stream service with some trepidation, having read several reviews from people who I now know d... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Due to the weekend and the late notification of the problem , we are very happy with the response. They provide us with a very good full TV coverage system very happy with the total package
The initial process of connecting is not straightforward for those of us who are not tech natives, but the instructions provided are clear and the technical help via email was good and prompt. More im... See more
Paul, Alex, Federico, and the team are amazing. They close on a Friday at 4.30, but I sumitted my support request at that time because I had an issue with SKY channels, nothing else. Sky Stream boxes... See more
Company details
Written by the company
UKSatellite.tv is your premier destination for the full Sky TV experience—without the need for a satellite dish. We are specializing in Sky Stream for expats and lovers of UK TV. Whether you're at home or abroad, UKSatellite.tv ensures you never miss out on your favorite shows and sports.
Contact info
California Avenue 1601, 94304, Palo Alto, United States
- uksatellite.tv
4.7
Excellent
283 reviews
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The odd streaming glitch but love the…
The odd streaming glitch but love the choice of channels
6 March 2025
Sorted my problem out very quickly
Sorted my problem out very quickly.
Staff are quick to answer emails.
16 February 2025
Overall excellent
A wide range of channels is available. It’s quick to load up and easy to use. Being able to park frequently watched programmes in a personalised playlist is extremely useful as is the ability to navigate the system using voice control. I also like the competitive pricing which works out much more cheaply than having a Sky box. The only drawback is the inability to record programmes on to a hard drive, but then the vast majority - often apart from sports matches - can be streamed from the TV company. Overall excellent.
15 February 2025
Other serviced are more competitive
6 January 2025
Reply from UKSatellite.TV
We were pretty surprised by your two-star review, especially since your dissatisfaction is solely based on a €10 price adjustment after 18 months—our first increase since you joined.
As a business, we occasionally adjust pricing to continue delivering the quality service our customers expect. We value transparency and fairness, so we communicated the change in advance. When we reached out to discuss your concerns, you acknowledged that you enjoyed the service and even mentioned you would revise your review, which unfortunately did not happen.
A review should reflect the experience with the service, not just frustration over a reasonable price adjustment. When a customer enjoys a service but chooses to give a low rating purely due to a price increase, it creates an unfair representation of what we offer.
Great Company and a Great service as…
Great Company and a Great service as well as as customer support.. Would highly recommend..
19 December 2024
Great content offerings in UHD Quality
Great content offerings in terms of variety of different channels in UHD Quality
7 December 2024
Great company
Great company.. Great customer support and very helpful.. I would highly recommend uk satellite tv…
20 December 2024
Unprompted review
Very quick to respond to problems.
8 November 2024
Happy customer
I have been a customer of UK Satellite TV for eight years both using Satellite and now with Sky Stream. I have been impressed with both the service provided and extremely fast email response to occasional issues I may have. I would fully recommend UK Satellite TV and especially Sky Stream the available content is literally endless!
7 November 2024
Not infrequent loss of service with no…
Not infrequent loss of service with no simple solution. Plus the inability to play Netflix top ten films which you have been unable resolve for two months. This problem remains unresolved.
10 October 2024
Great customer service
Extremely friendly, helpful and quick to respond.
Can only recommend.
8 October 2024
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