I spoke with Liam who was was very helpful in setting up the account for our unit in Chard. The process was straightforward and the unit was available on the agreed date. The unit was competitively p... See more
Company replied
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We booked a storage unit when we were moving house and due to the amount of stuff we had we ended up booking a second unit. Later on, I thought I had cancelled Unit, but it turns out I had not com... See more
Company replied
I used the 70 sqft storage unit for over a year, downsizing to a 50 sqft unit for the last 8 months. The units are very secure and the booking process is a breeze thanks to the new app. The sign up di... See more
Company replied
Very easy and straightforward to book. Amazing that you can move in same day! Even ID verification was an easy process to complete.
Company replied
Company details
- #25 of 29 best companies in Self storage facility
Written by the company
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Contact info
Furnham Road, TA20 1AQ, Chard, England, United Kingdom
- 1460261077
4.3
Excellent
7 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good value for money and straightforward to set up
I spoke with Liam who was was very helpful in setting up the account for our unit in Chard. The process was straightforward and the unit was available on the agreed date. The unit was competitively priced and easily accessible.
12 May 2026
Unprompted review
Reply from UK Storage Company - Chard
Dear Julia,
Thank you for your great feedback!
We’re really pleased to hear that you found the process straightforward and the unit in Chard met your expectations for both access and value. I’ll be sure to pass your kind comments on to Liam—he’ll be delighted to know he made the setup so easy for you.
If you need any assistance going forward, just let us know—we’re always happy to help!
Kind regards,
The UK Storage Company team
Such an easy process
Such an easy process! Very secure and immaculate inside. Would definitely recommend.
26 May 2026
Reply from UK Storage Company - Chard
Dear Jo,
Thank you for giving UK Storage Company a five star rating.
We are delighted the process was easy and the unit was to your satisfaction.
If you require anything further, please do not hesitate to contact our team.
All the best,
The UK Storage Company team
A quality service
I used the 70 sqft storage unit for over a year, downsizing to a 50 sqft unit for the last 8 months. The units are very secure and the booking process is a breeze thanks to the new app. The sign up discounts were also appreciated. Would use again.
4 April 2026
Unprompted review
Reply from UK Storage Company - Chard
Hi Robin,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear that you found the units secure and that the booking process was straightforward using our app. It’s also great to know that the flexibility to downsize your unit worked well for you and that you found the introductory discounts helpful.
Thank you for choosing us for your storage needs—we’d be delighted to welcome you back again in the future.
Kind regards,
The UK Storage Company Team.
Great service.
We booked a storage unit when we were moving house and due to the amount of stuff we had we ended up booking a second unit. Later on, I thought I had cancelled Unit, but it turns out I had not completed the process fully.
I reached out to the customer service who were very helpful and got me through the process and also a refund of the time not used. During this process I was referred to Aidan, who got the money back in my bank account quickly!
The storage unit is affordable and clean, and I tried to use a few different units. This was definitely the most user-friendly.
9 October 2025
Unprompted review
Reply from UK Storage Company - Chard
Dear Craig,
Thank you so much for taking the time to share your experience!
We’re really pleased to hear that our team was able to support you through the cancellation and refund process, and that Aidan helped get everything sorted quickly. It’s great to know you found our storage units clean, affordable, and user-friendly — that’s exactly what we aim for.
Thanks again for choosing us!
Kindest regards,
UK Storage Company
Excellent service with very good…
Excellent service with very good explanations of the process
6 November 2025
Unprompted review
Reply from UK Storage Company - Chard
Dear Michael,
I am pleased we provided 'excellent service' with our customer support team guiding you through the process.
If you need anything further, please do not hesitate to get in touch.
All the best,
UK Storage Company
Reply from UK Storage Company - Chard
Dear Kym,
Thank you for sharing your positive feedback about our booking function and facility at Chard.
If your require anything further, please do not hesitate to contact our customer support team.
Kindest regards,
UK Storage Company
Very easy and straightforward to book
Very easy and straightforward to book. Amazing that you can move in same day! Even ID verification was an easy process to complete.
12 October 2025
Reply from UK Storage Company - Chard
Dear Emily,
We are pleased you found booking your storage unit and the moving in process, so straightforward.
If there is anything else you need help with, please reach out to us.
All the best,
UK Storage Company.
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