UK Teeth Whitening Reviews 2,423

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Have not recieved my item and no response from customer support. I read some reviews 1st but wish id looked at trust pilot- Not sure how to get a refund

Rated 3 out of 5 stars

Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at l... See more

Rated 5 out of 5 stars

Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments a... See more

Rated 1 out of 5 stars

My order never arrived and customer service has been between non existent and not helpful at all. It is some Chinese company I think, I wish I had read the reviews before ordering!!! My parcel got de... See more

Company details

  1. Dental clinic

Information provided by various external sources

Due to the amount of fake reviews from organic visitors (most likely competitors) we have decided to cease using TrustPilot. We have moved to YOTPO for our independent reviews. You can view our most current reviews on our website https://www.ukteethwhitening.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So my strips got delivered to the wrong…

So my strips got delivered to the wrong address (Amazon shipping’s fault not UK teeth whitening website) I filled out their online form and Katy from UK teeth whitening got back to me within 1 day. Further from that within 2 days Katy had sorted out the shipping problem and got a new set of whitening strips sent to my address. I did tell her I’d write a good review and mention her name upon receipt of my order and it was so prompt here I am!

I wasn’t happy with Amazon Shipping getting my order wrong but I’m really happy with how Katy sorted it out for me and got a new set sent out so fast.

Anyway about the actual product, I’ve ordered them loads of times, they’re the only white strips that will whiten your teeth. So just get them. You will see a difference after one use but definitely order 20 to see a great before and after.

Really 5* review from me and I don’t usually bother to write reviews but I am so happy with the service I received. I will order again!

19 November 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Thank you for your positive feedback! Amazon do unfortunately lose quite a few items however they are great at having issues resolved quickly which is why we switched to them instead of Royal Mail as it allows us to get the item sent pretty quickly. We are glad to hear you received it in the end and hope you get the pearly whites you are looking for!

Rated 5 out of 5 stars

Great customer service

The delivery man got my address wrong and didn’t deliver my item, customer service arranged for a new delivery within 7 days. Thank you.

18 November 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Thank you for your positive feedback! Amazon do unfortunately lose quite a few items however they are great at having issues resolved quickly which is why we switched to them instead of Royal Mail as it allows us to get the item sent pretty quickly. We are glad to hear you received it in the end and hope you get the pearly whites you are looking for!

Rated 5 out of 5 stars

Great customer service

Very efficient and courteous customer service

16 November 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Thank you for your positive feedback Mea!

Rated 5 out of 5 stars

Brilliant product

Brilliant product ! I used 20 strips 10 days worth and me teeth are gleaming thank you

17 November 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Thank you for your positive feedback! We are so happy to hear the strips are working well for you.

Rated 1 out of 5 stars

Disappointment- AVOID

Both a whole box of 40 strips - 20 treatments. Received totally different box with a different time application than I ordered. I contacted the ukteethwhitening that they sent me a wrong box and they replied it's the newer version. So I used the whole 20 treatments and can't see any difference. I think I have quite nice teeth just wanted to give it a bit better whiter shade. I was taking pics so I can compare. Contacted them again and they just replied with this sort of automatic message about every person being different a recommending keeping a white diet while whitening. Well, I don't drink alcohol or tea or coffee so nothing that could really spoil the whitening.

20 October 2022
Rated 1 out of 5 stars

Practically out of date.

Their website states 'the latest expiry dates', but they sent a product that is almost out of date. The gels were made in 2020 and expire in just 4 weeks. I complained, and they said it's on the product page... which it isn't. They accept no responsibility for misleading buyers with the assurance of long expiry dates, and won't refund. On the plus side, they'll send your nearly out of date whitening gels quickly. Not a great experience.

2 November 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

The item is clearly advertised in the description with the expiry date and it was heavily reduced on sale to reflect this.

Rated 5 out of 5 stars

Fantastic service

Always a straight forward, smooth experience.

Website is easy to navigate and I always fine what I am looking for straight away.
Often this is just through the previously ordered section of the website which is a very handy tool to have!! Payment is easily processed and delivery is always within the timescale. Of course the product is fabulous as well and my teeth are always perfectly white after.

Highly recommend and won’t go anywhere else for my whitening services!

14 July 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Thank you for your positive feedback Codz! We are happy to hear the products are working well for you.

Rated 5 out of 5 stars

I have used Crest Whitening Strips for…

I have used Crest Whitening Strips for around 15 years after asking an Air Hostess what she used on her pearlies. I was then a smoker and my teeth were yellowing. Since then and upto now I have never had whiter teeth. All my friends and strangers comment on my teeth and how lovely my smile is. I always recommend Crest Whitening strips to them. Some of my friends have even took the plunge and have been shocked by their results and have also become regular users. I say if anyone is wanting whiter teeth then Crest is definitely the best 😁👍

30 September 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Order hasn't been delivered. When reported they ask me for the prove that I haven't got it !!! how you can show that something is not existing ?!
I sent hundreds emails asking for help and I was ignored 99.99% of the time.
They are waste of money and time !

Do not use them!

16 September 2022
Unprompted review
Rated 5 out of 5 stars

MUST READY

Had a issue yesterday, and although it’s turns out it was a misunderstanding from my side , their customer service was incredible , i’ve never seen faster replies.
The whitening strips also worked beautifully and i will ordering and recommending them more as the price is really good and fair aswell

17 September 2022
Unprompted review
Rated 1 out of 5 stars

Sent nothing but an invoice!

So I've used this website many times with no issue but my recent order turned up 2 days ago with nothing but an invoice! I contacted the customer support who is accusing me of fraud by "claiming" there was nothing in the envelope. They are stating they have CCTV footage of each parcel they send out they are also weighed, therefor have footage of My items being put in the envelope. I have contacted bank who have advised me to put a fraud claim in and also contact the local fraud team. My advice would be to use a credit card if you do use this company so you're protected if they don't deliver the goods that you paid for.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Great products!!

Great products on the website. Struggle to get the Crest whitening strips from anywhere but here and they are a reasonable price and often have discount codes.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

24 Hour Turnaround, great service

Ordered product on Monday morning arrived Tuesday afternoon. Great service and the poladay products are extremely well priced. Second time using this company and absolutely no issues.

13 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look