UK Teeth Whitening Reviews 2,423

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Have not recieved my item and no response from customer support. I read some reviews 1st but wish id looked at trust pilot- Not sure how to get a refund

Rated 3 out of 5 stars

Philips zoom teeth whitening day product is great, delivery times fair price good, my problem is the product has less than 3 months until expiration! When I’ve purchased from other companies it’s at l... See more

Rated 5 out of 5 stars

Had no problem with delivery of customer service. Placed my order, got a tracking number and item arrived next day. Strips are really easy to use, apply to my teeth for 30 minutes, used 8 treatments a... See more

Rated 1 out of 5 stars

My order never arrived and customer service has been between non existent and not helpful at all. It is some Chinese company I think, I wish I had read the reviews before ordering!!! My parcel got de... See more

Company details

  1. Dental clinic

Information provided by various external sources

Due to the amount of fake reviews from organic visitors (most likely competitors) we have decided to cease using TrustPilot. We have moved to YOTPO for our independent reviews. You can view our most current reviews on our website https://www.ukteethwhitening.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2k reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Misleading pictures on the website for…

Misleading pictures on the website for crest whitening strips. Not as described or advertised. When I tried to return the person at the other end was extremely rude and cheeky! Shocking customer service. Avoid at all costs! They send you a different product than what’s advertised and then become exceptionally rude when you try to return!!!

14 March 2023
Unprompted review
Rated 1 out of 5 stars

Misleading and terrible customer service

I felt the entire web page was misleading. A £3.99 delivery charge was applied after I pressed to pay (for a tiny light envelope). When the whitening strips were received I compared them to Crest whitening strip images on the website and the quality looked inferior so I will be returning them. The customer service assistant was incredibly rude and called me a liar and was incredibly unprofessional. Stick to trusted businesses for something as important as teeth

11 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Ordered the Zoom 16% which unfortunately Amazon Shipping delivered to the wrong address.
I raised the issue with customer support and and promptly received a response from Lisa. Lisa provided great customer service throughout and quickly resolved the issue in hand and got a replacement out to me. Thank you Lisa!

9 February 2023
Unprompted review
Rated 3 out of 5 stars

My last order was for 20 strips I only…

My last order was for 20 strips I only received 10 kept emailing got no response haven’t ordered anything from you for ages but will give it 1 more try

12 July 2022
Unprompted review
UK Teeth Whitening logo

Reply from UK Teeth Whitening

Hi there,

20 strips is 10 treatments, that would be the correct amount.

Rated 5 out of 5 stars

They are really good and reliable

They are really good and reliable. Even when the shipping company messed up they fixed it straight away no problems. That’s a trusted seller that I will deffo be ordering again.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Best customer service ever!!!

I had an issue with my order ( The delivery company delivered in another address) but the customer support , Lisa was brilliant and she sorted it out straight away sent out a replacement item . They really value their customers , fast response at email 10 ⭐️ from me

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Best price and fast delivery

I have ordered twice now, delivery was extremely fast. The product has arrived as described and works really well. Best price and delivery, I won’t order from anywhere else.

29 January 2023
Unprompted review
Rated 1 out of 5 stars

Hi don't bother buying from this…

Hi don't bother buying from this company. I purchased the Philips night teeth whitening gel and when it arrived the substance was faulty. I was un able to use the syringe. When I contacted customer service they firstly diddnt believe such a thing could happen and kept requesting pictures and videos before they could issue me with a refund. I have already sent photos as per their request. They are very unhelpful and I will NOT be purchasing from them again. They have zero customer service. Also note I have purchased from them before you would think as a loyal customer I would be treated a little better!!!! Extremely angry. I have now waisted time and money with no teeth whitening. Don't bother using them. I will give you a list of other company's that provide a much better customer service.

3 February 2023
Unprompted review

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