UK Tile Sales Reviews 

301
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Original order lots of broken tiles Replacements sent next day unfortunately again lots of breakages Replacement again recieved next day no problems at all this time Very helpful and polite staf... See more

Rated 4 out of 5 stars

I ordered 10 Aragon red quarry tiles with an edge. When the parcel arrived (the communication was excellent as the tiles were originally out of stock so every step along the way I was kept informed by... See more

Rated 5 out of 5 stars

The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded i... See more

Rated 1 out of 5 stars

I ordered Dorset Stone Flat Tiles on 15th July from UK Tile Sales. On 16h July a UK Tile Sales consultant AKA Euxton Tile Supps advised me by email the tiles were on back order. I am project managing... See more

Company replied

Company details

  1. Tile Shop
  2. Flooring Shop
  3. Home improvement shop

Written by the company

UK Tile Sales are a leading tiling retailer supplying a vast range of high quality wall and floor tiles at great value prices. We also stock a wide range of tile adhesives & grout products as well as tiling tools so you can complete your tiling project to perfection. At UK Tile Sales our customers are at the heart of what we do. We want you to be happy with your tiles so you can create the interior space of your dreams. If you have any queries about our products or would like some advice on which tiles are right for you, please don’t hesitate to contact our friendly team. Shop online today or order a free tile sample to help choosing your dream tiles that bit easier. We also offer a free delivery service over on orders over £300 to help you keep your tiling budget on budget.


Contact info

4.0

Great

TrustScore 4 out of 5

301 reviews

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4.0

All reviews

(301)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

I ordered several different tile samples, they were delivered in 2-3 days and were very good quality. Once we’ve decided on the colour scheme for our kitchen we will be placing an order

8 August 2022
Rated 3 out of 5 stars

Very mixed service

I had to ring to chase a delivery that I had an email to say was on its way. Once I had done that the delivery arrived within a couple of days. The boxes were a bit damaged, but I haven't found any broken tiles yet.

8 August 2022
Rated 5 out of 5 stars

So love my tiles😀

Very easy ordering and kept up to date with my order arrived within a few day. Ran short so had to reorder again no issues at all. Would definitely use again. And i so love my tiles.😀

5 August 2022
Rated 5 out of 5 stars

Tiles

easy to order. Prompt delivery.Would use them again as they have a good range of tiles not available from general tile shops.

1 August 2022
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Ordering process was smooth and tiles arrived well packaged. If being super critical the delivery was a few days out but we weren't in a rush. Very happy.

12 July 2022
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Reply from UK Tile Sales

Thankyou for the kind comments. We are pleased that you were happy with the process. We do always try to keep customers up to date about deliveries, however sometimes there are delays but we do keep customers updated.

Rated 4 out of 5 stars

Good sample

Good sample. Not one we chose but lovely quality tile, just not the right colour for us.

11 July 2022
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Reply from UK Tile Sales

Thankyou for taking the time to leave a review. We are sorry that you did not choose one of our tiles, but please come back if you have some more projects to do and we will do our best to help you find the perfect product for you. .

Rated 5 out of 5 stars

Speedy replacement of broken tiles

The order was filled promptly. The tiles were well packed. Unfortunately, the quite heavy package appears to have been dropped in transit breaking almost 20% of the contents. UK Tile Sales responded immediately to my email reporting this. Replacement tiles were out of stock. I was promised them within a month. Until they arrived I could award only a cautious 3 stars. The replacements arrived in time as promised. I had contact throughout with named people. Perfect service

7 July 2022
Rated 5 out of 5 stars

Great prices

Great prices, great service.
Recently needed an extra box ordered and collected within the hour

8 June 2022
UK Tile Sales logo

Reply from UK Tile Sales

Thankyou for your custom and the positive review, we will always process orders as efficiently as possible.

Rated 5 out of 5 stars

Amazing!

UK Tile has been amazing right from the start with having the tiles we wanted that had previously been discontinued, brilliant customer service and quick delivery!

7 June 2022
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Reply from UK Tile Sales

We always try to help as best we can. Thankyou for the positive review, we are always happy to help!

Rated 5 out of 5 stars

Quarry Tiles Buff Coloured

I needed tiles for an external window cill and the important points were weatherproof and a good colour match.

The sample tiles proved the match and I was pleased to find your outlet is only 20 minutes away so I was able to collect the tiles and save time and carriage charges

Job now complete and looks good.

7 June 2022
UK Tile Sales logo

Reply from UK Tile Sales

We are happy that we could help and always will be happy to do so. Thankyou for the fantastic review.

Rated 5 out of 5 stars

Would recommend UK Tile Sales

Would recommend UK Tile Sales. I had one query before placing online order, customer services dealt with this within the hour. Placed order Monday evening, received confirmation of order early Tuesday morning then later on Tuesday details that order had been dispatched for delivery on Thursday.

Terrific value for money. Ordinarily I would prefer to give business to a local supplier but they couldn’t compete on either price or availability.

1 June 2022

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