Ulefone Reviews 1,347

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the durability and ruggedness of the phones, finding them suitable for demanding environments and long-term use. People often praise the hardware quality and impressive performance of these devices, with some noting excellent battery life. Many consumers are satisfied with the product's value for money and are loyal to the brand, planning to purchase again. However, a significant number of reviewers express dissatisfaction with the customer service, citing issues with repairs, lack of responsiveness, and difficulty getting problems resolved. Some people also experienced problems with the product's quality, such as screens breaking easily, cameras failing, or devices becoming sluggish after a few months. The user experience is often criticized for slow performance, unresponsive screens, and issues with basic functionalities like charging or network connectivity.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction and... See more

Quality

Consumers find quality to be ambiguous, with many praising the devices as durable, rugged, and having... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting excellent after-sales... See more

User experience

Customers had ambiguous experiences with user experience, with many reporting significant issues such as the... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some praising the polite and responsive technical... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Armor 29 pro supposed to be rugged and last long time but mine is cracked and broken after 6months worst than any other phone I had. Camera is poor, battery life good but its nothing special from the... See more

Rated 3 out of 5 stars

Sluggish performance at times despite it's large battery capacity. Might need system enhancements through updates. Quite serviceable and the use case of this mobile phone is wide ranging.

Rated 3 out of 5 stars

I've used the Armor 7 for 5+ years. Here's my experience... Overall, the phone is quite durable. It's is brickish. Pretty heavy. It's been used and abused. The screen glass, surprisingly,... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Let everyone find a mobile phone that suits you. Please contact our devoted Customer Service Team for any issues service@ulefone.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Ulefon since 2019 and…

I have been using Ulefon since 2019 and my experience is awesome. I strongly recommend this brand to users who likes or needs large battery's every day. Also to people who works in hazardous environments. I have used my Ulefon Armor 7E to take videos and pictures under the water.

8 March 2023
Unprompted review
Rated 4 out of 5 stars

Ulefone is for me

I love my Ulefone. I had the 3t, now I have the 9. I want thermal imaging and the endoscope all in one, along with ruggedness I had to have above all.

29 August 2022
Unprompted review
Rated 4 out of 5 stars

I bought an Ulefone Power Armor 13 and…

I bought an Ulefone Power Armor 13 and it's the best phone for it's price range. They put ALL the features on there for a good price. The battery lasts a week on moderate use too. I never worry about charging my phone. I just top it off on my wireless charger when I shower and it goes weeks.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

I really like Power Armor 91 because…

I really like Power Armor 91 because the body is strong and also waterproof, suitable for extreme environments
Spacious and seamless IPS screen
The fast MediaTek Helio G99 mid-range SoC
Configuration of three functional rear cameras
9600 mAh battery supported by 66W fast charging. with a sturdy body and a strong design this phone is perfect for adventure. hopefully I have the chance to get the Power Armor 19T 🥰💝☑️🎁

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent devices

I am Ulefone user since 2019. I am really pleased with the experience using Ulefone 7E model.
I will like to recomend Ulefone mainly to people who works in complicated environments, and needs a powerful and resistant device.

7 March 2023
Unprompted review
Rated 5 out of 5 stars

I bought a ulefone armor 11 2 years…

I bought a ulefone armor 11 2 years ago. Great phone with high specs, high battery life and really tough!
The brand make high end tough phones that really are helpful for people working outdoor or doing outdoor activities.
No compromise between tough and specs, everything you need is in, for a lower price!

9 March 2022
Unprompted review
Rated 5 out of 5 stars

The Truth is that a I can't give an…

The Truth is that a I can't give an honest review about this company products because I didn't use it my self ( I can't afford to buy any of the product ) but on the other hand many people I know are using ulefone and they are very satisfy with it ..

7 March 2023
Unprompted review
Rated 4 out of 5 stars

This phone is a tank but...

This phone is a tank, no matter fall into, or just throw it to the it's still works. The only silly thing is the signal. When the provider has the low signal, this phone will not receive the signal/data. And the signal is important thing to the a phone,I think. Thanks

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally good.

It is such a good phone with nice features.It can handle my day-to-day tasks without lagging.I am highly flabbergasted.Try the Ulefone brand today and I can assure you that there will be no regrets, whatsoever.

6 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look